Airtel — problem in portability

Address:

Pondicherry, Puducherry, 605110

Last week i changed my network from aircel to airtel. By last month itself i submitted all my documents... But but the person who came to my house lost all details but he didn't inform... After 15 days i enquired then only i came to know that they lost it... Again i requested and finally changed my network... Last week i received a call that we provide u the wrong sim... But pls submit all the documents again like that... Again a person came to collect address proof ang have another sim... But but now the issue is for the past 3 days no incoming and only outgoing. But from yesterday itself no outgoing too... If somebody call me it says"no does not exist"... I'm facing too many difficulties in it... Pls clear issue... My no is [protected]