Airtel — Refund status of failed transaction | |||
Hello, I'm using your network (3G pack) for the last 3 years. I have recharged for 3G pack amounting to INR.449 through online on 25th Oct'2014. The transaction was failed but the amount has been deducted from my Bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest for these periods. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a Customer friendly. The details of the failed transaction status are mentioned below for your reference. Expedite your process. Thanks Airtel Mobile No : [protected] Amount of recharge : INR. 449 Date of Transaction : 25th October 2014 Airtel Transaction ID : [protected] Bank Name : HDFC Bank Bank Reference No : [protected] Bank Narration : [protected]-CitrusAirtel Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 28 Comments | |||
Comments
Dear Mr. Venkataraman,
This is with reference to your post dated 30 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 30 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Sir/Madam,
Please note that I still did not receive Rs 1010/- refund against the recharge done on Jan 1st, 2016 (mob. no [protected], Transaction ID - 440830). I made the payment using my credit card, it has already been 12 days, and I still did not receive the amount! Kindly look into the matter and update me as soon as possible. Thanks!
Sincerely
Aadirupa
Please note that I still did not receive Rs 1010/- refund against the recharge done on Jan 1st, 2016 (mob. no [protected], Transaction ID - 440830). I made the payment using my credit card, it has already been 12 days, and I still did not receive the amount! Kindly look into the matter and update me as soon as possible. Thanks!
Sincerely
Aadirupa
I recharged the airtel mobile number [protected] online through DEBIT CARD banking first it show failure( bank txn no[protected] but the amount has been deducted from my Bank a/c. I again recharged same amount bank txn no[protected]but the amount has been deducted from my Bank a/c. Bank - Uco Bank, Date of transaction- 21st Jan, 2016.
please refund the amount as soon as possible.
please refund the amount as soon as possible.
my transaction fr Rs.300 failed on transaction ID[protected] on jne 27 2016, please refund the amount as amnt is debied to my account
my transaction for Rs.569.0 failed on transaction ID :[protected] on september 20, 2016, please refund the amount
my transaction id is[protected] Date[protected] was unsuccessful.
my mobile number is [protected]
my amount is not reversed to my bank account Rs.9999/-
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my mobile number is [protected]
my amount is not reversed to my bank account Rs.9999/-
Hi
i had recharged an amount of Rs 244 and the amount was deducted from my bank a/c on june 2, 2017 for my mobile #[protected]. Please find the TransId[protected]. I would request that my amount is refunded to my account immediately.
i had recharged an amount of Rs 244 and the amount was deducted from my bank a/c on june 2, 2017 for my mobile #[protected]. Please find the TransId[protected]. I would request that my amount is refunded to my account immediately.
I recharged my airtel number transaction ID[protected] failed and money got deducted. Please refund my money
thakur bharti's reply, Oct 6, 2017
i recharged my airtel number transaction ID 1709930451729 failed and money got deducted from my account plz refund my money
Hello sir my account number [protected] my name Rajesh Singh I am face to problem not received my payment...27/10/2017 Amazon send my account amount 2299... but I am not received my refund.. and Amazon give me reference number Hsbcn[protected] Amazon say me I am successful sent to your bank account money and he say you don't receive money please apply CHARGE DISTUDE complaint.
I recharged on 5- Dec-2017 at 7:05 to 7:20 between, but recharge done worng
Id. [protected]. I want to resolve this transaction to correct id. [protected].
Plz resolve this problem.
Id. [protected]. I want to resolve this transaction to correct id. [protected].
Plz resolve this problem.
Hello, I'm Vineetha. My transaction for the bill payment of Rs.589 on[protected] was unsuccessful but the money got deducted from my account. Please resolve the issue as soon as possible
Transaction id[protected]
This is not the 1st time it's happening.
Customer care doesn't even respond properly.
And I don't understand why do we not get response quickly.
I would appreciate if the problem is fixed soon
Thank you
Transaction id[protected]
This is not the 1st time it's happening.
Customer care doesn't even respond properly.
And I don't understand why do we not get response quickly.
I would appreciate if the problem is fixed soon
Thank you
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This is with reference to your post dated 30 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd