[Resolved] Airtel — Verification System | |||
Dear Sir Recently I shifted from Reliance to Airtel, by opting number portability for ([protected]). Submitted my Documents on 15/04/2015. And today i called verification department and confirmed my address according to Adhaar card which I have submitted. The verification executive told that thanks for the verification and i can make outgoing calls after 15 minutes. But when I tired making outgoing call by evening the voice msg says that i dont have option of making outgoing calls. Called Airtel customer care executive, and shocked to hear that my verification came negative. How can they say that that verification is completed and i can use for making out going calls. and all of a sudden make my verification comment as negative. This is totally negligance on their part of verification. They owe me an explanation on what basis they have commented negative for verification I think i have made a mistake by opting portability to airtel for their CARELESSNESS IN VERIFICATION Regards Balaji Shankar [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 21 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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