[Resolved] Airtel — Worst DTH | |||
Airtel dth is horrible especially their customer care team. neither they are able to resolve your queries not they will speak to you politely.in fact most of them are very arrogant. i am having a tough time making them understand the issue but their communication is so poor that they are not even able to understand my concern. airtel is getting worse day by day. Was this information helpful? | |||
Sep 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Santosh, This is with reference to your post, dated 10 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 01, 2016 Airtel Customer Care's response Dear Santosh, This is with reference to your post, dated 10 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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My Airtel DTH customer ID is [protected]. Finally, after making me wait for entire Sunday, the Airtel customer care team has informed me that the engineer will not be coming today. Ridiculous service. Manish and vishal- two supervisors working in their Baroda branch kept on fooling me and finally I have wasted my entire Sunday. Why do they promise then of sending an engineer if they themselves are not sure. And why so much of arrogance with the customer care team. One of the worst customer care team I have ever seen. Airtel is not even 1 % of TATA SKY which is the best DTH.
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