[Resolved] Airtel — Wrong billing and non receipt of bill-[protected] | |||
My mobile no [protected]. I had been using airtel mobile services till Jan 3 2014. The billing cycle of my postpaid no was the 27th of the month. I made the payment of the last bill received by me before shifting the services to Vodafone on the 3rd of jan 2014 due to poor network in my area in kandivali (w). The bill for the period frm 27th dec to 2nd ofJan has not been received by me till date ( earlier I used to get all my ebills ). Now airtel is asking me to pay rs. 536/- for the billing period of 28 th dec to 27 jan... I have already paid my bill to Vodafone fr period starting from Jan 3rd... How can i make payment to two operators for the same period ?... Again why does airtel not send me a bill... I have tried calling airtel many times, but there is nobody to resolve the matter. I have spoken several times to your officer Mr. Devendra yadav cell no [protected] but even he has not been any help . Kindly resolve the matte Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 14 March 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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