[Resolved] Airtel — Wrong debiting of amount

rameshancp

from Bengaluru, Karnataka

Address:

560047

Sirs
I tried data plan recharge of rs255/- on my airtel no [protected] on 25/04/2016 at10.32 pm vide txn id no[protected].
The mount got debited from my hdfc bank a/c but the data pack has not been given.
I request that either you reverse the payment, or give the 1gb data plan on
My airtel sim immediately.
The remark in my hdfc bank a/c is copied for immediate reference pl.
Hdfc fhdf[protected]-airtel bharti [protected] 25 apr 2016 255.00
Regarads

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Sep 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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