American Tourister — Backpack | |||||
I purchased an american tourister bagpack from amazon on may 22 2017 & i barely used the bag for a month and it was damaged at the bottom. So i contacted amazon customer care immediately & they told me to approach to a nearest dealer to fix this issue. Later, i contacted the dealer multiple times & they do not care to address this issue & on top of it, its just a blame game... Whenever i try to contact them They're just saying that its not manufacturing defect.. I don't get it, i hardly used the bag for 15 days after my purchase & its clearly seen that the damage is because of the poor quality.. I never faced any issues with other brands in the past but with this brand i've had a really bad experience... I'm never going buy this brand again. I want either a replacement or a refund. Was this information helpful? | |||||
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