[Resolved]  American Tourister — warranty repair harassment

Address:

Kanpur, Uttar Pradesh

My American Tourister suitcase was purchased in 2012 and its still under warranty till 2015. my suitcase handle got broken due to mishandling by the airport staff. Today I went to a dealer for repair, the dealer asked me to bring the small handle cover and the screws then only I will get the free repair otherwise I will have to pay for the repair. after arguing with him the dealer asked me to leave the suitcase and after one week when company executive will come he will then tell if this can be repaired for free or not. at the time of purchase we are told that there is international warranty and now when we claim in our own city then also we face so much harassment and misbehavior by the dealers of American tourister.please help me and guide me how can I sue the company in the court. Regards Gurdeep Singh [protected]