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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 28

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E
Eswara Reddy v
from Bengaluru, Karnataka
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bus repair and not dropping customer in time at drop point.

Address:ANDHARA PRADESH,INDIA., Bangalore, Karnataka, 560016

Aps rtc service no :2638 (Garuda valvo) bangalore to kakinada.

Ticket no:93446385, pick up:iti gate (Bangalore), drop :ravulapalem. Seat no:29 &30.
Passengers :darahas reddy (10yr)_my son, annapurnamma (31yr) wife.

Due to bus repair at mid night, struggled for 2 to 3 hours (Night sleep disturbed) and late at dropping point by 5 to 6 hours, also the bus provided is an ordinary bus (Not garuda valvo). So...
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A
amasa
from Nellore, Andhra Pradesh
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complaint against apsrtc for not refunding

Address:28/10/342 gandhi Girijana colony, Nellore, Andhra Pradesh, 524005

I have to attend ssc cgl examination in tirupathi on 13 sept. so i have taken reservation from APSRTC Ticket no 93264041, service num 3481 for my mother and for me.The bus is supposed to reach the depot 5: am and it had not reached .we waited for half an hour and since the bus has not reached we went to the enquiry counter and asked about the delay of the bus, she replied that is bus is late my one and half hour. I did not get any intimation...
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G
Guru Santhosh
from Mumbai, Maharashtra
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late starting and rude drivers

Address:Prahaladpuram, 530027

Apsrtc buses

Bus drivers none of them have punctuality and responsibility and not respecting a customers and a ride behavior from the journey buses of rajahmundry to visakhapatnam apsrtc drivers so please make sure about the drivers to take responsibility and punctuality please make them change if none of them follow rules please keep a fine i'm waiting for it to change andhra pradesh....
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S
Saikiran Peddavarapu
from Mumbai, Maharashtra
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manner less conductor and as well as irresponsible.

Sir/madam, i'm an apsrtc bus pass traveller. I'm travelling from my village to narasaraopet (To my college). But my pass is not upto my village due to long distance, thats my pass is from thimmapuram to narasaraopet, upto thimmapuram i need to buy the ticket and there onwards i'll continue with my pass but, today when i'm returning to my home i travelled in a ongole-guntur bus from chilakaluripet and upto thimmapuram, i had my pass and i...
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M
Manu Chowdary
from Hyderabad, Telangana
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bus delay 3, hrs I have missed my important meeting.

Address:520007

3 hrs delay, drivers are old people, why old age people still in service i am not understanding, this is ridiculous, actually the bus as to reach the vijayawada at 8am still it’s not reached, 3 hours it will take time to reach vijayawada means 11am, i have meeting at vijayawada 10am, how i have to face my company about this situation? If i loss my job means this apsrtc will give job for me? This is very bad. Service no. 3871, from bangalore...
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J
Janki Ramu
from Delhi, Delhi
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conductor behavior

Address:65-3-383, ex-service men colony, Coromandel, Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530011

Conductor number 484451, we are college students, we travel from our college which is in car shed to coramandal using bus (The number of the bus is 411). When has come for tickets we asked for pass ticket but he has given 2 tickets to gajuwaka, we must be costed of 20 rupees for two tickets but he has costed us 60 rupees when we asked for money he is using vulgar language and speaking rubbish words towards students. So, kindly look over my...
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S
Sepuri Harish
from Mumbai, Maharashtra
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bus departure from bus stand before mentioned time

Address:Anantapur, Andhra Pradesh, 516390

The bus from pulivendula to dharmavaram had depatured from pulivendula 10mins before the mentioned time. If it happens every tine then why to mention timings in apsrtc app so pls make sure that the buses run in time as mentioned in the tracking app. Not only this bus majority of buses are running in the sameway. We have good beleif on apsrtc so pls dont make us to change that opinion....
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Address:Kempegowda Bus Terminal 1, Majestic, Bengaluru, Karnataka 560009, 560009

Dear team,

On the date 19th-oct-2019 at 18:21pm i booked apsrtc parcel service to send my wedding card cotton boxes of number 3 and of total weight 110kg from kempegowda bus terminal 1, majestic, bengaluru, karnataka 560009 to srikalahasti, andhra pradesh 517644.

Apsrtc people instead of giving my wedding card cotton boxes in srikalahasti bus depo they taken to naidupeta bus depo (It is a another bus depo which...
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S
sramanth kumar
from Mumbai, Maharashtra
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rtc services and availability of the buses

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524132

Generally, in normal days the apsrtc buses running from gudur (Nellore) to venkatagiri (Nellore) will be available in every half an hour 2 services express and pallivellugu (Ordinary), but today no general services are not available and only the special buses are only running. They are running buses without the names of places and they charges tickets as express although it's a ordinary bus. On this day[protected] no general buses are not...
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N
Narayana X
from Chennai, Tamil Nadu
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bus driver didn't pick me at scheduled stop 17/sep/2019

Address:Hyderabad, Telangana, 500055

I was waiting at bustop but driver stoped some where out side the bustop. He did not even call me. I missed the bus. I was waiting for anouncement and even following tracking.
Tracking did not work and no anouncement of bus. We did not even get a message of driver number to call him back. Please help me to refund ticket charges.
I tried calling customer care no body picked up the call.

Ticket no : 93483586 uid...
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N
Narayana X
from Chennai, Tamil Nadu
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bus driver did not pick me at scheduled stop

Address:Hyderabad, Telangana, 500055

I was waiting at bustop but driver stoped some where out side the bustop. He did not even call me. I missed the bus. I was waiting for anouncement and even following tracking.
Tracking did not work and no anouncement of bus. We did not even get a message of driver number to call him back. Please help me to refund ticket charges.
I tried calling customer care no body picked up the call.

Ticket no : 93483586 uid...
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V
Venkat Potluri
from Delhi, Delhi
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money got deducted/ticket not generated

Sir i tried to book ticket from rgiap to vijayawada. Bus number is 35188. Money got deducted but ticket not generated. Txn no[protected]. Mobile no [protected]. Money got deducted from my account. But i didnot recieve ticket through email or phone number. Please resolve my issue. Please isssue refund of my money. I hope you understand my problem and refund my money....
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T
Tooba Romana
from Delhi, Delhi
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shortage of buses from kurnool to adoni after 4 o'clock evening

Address:Heenakhan safari colony. H.no 21/515/9a, Kurnool, Andhra Pradesh, 518301

There is highly shortage of buses from kurnool. To adoni. Aafter 4 o clock in the evening. One basis is carrying almost two buses load. Here suferers are elderly people and women children.in case we hv to reach for emergency case then its next to impossible to reach in time. Why apsrtc is unable enhance the services. Wt abt womens security during night if she hs to wait
In the bus stop for the bus for long time she is struggling lot...
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N
Nivedita Nandy
from Delhi, Delhi
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regarding unreasonable behaviour of conductor

Address:Hyderabad, Andhra Pradesh, 500058

My complaint is regarding a bus trip. Today i boarded 300/126 bus from drdl bus stop. Driver gave me ticket and i payed him later. While paying him, the ticket fell from my hand and i lost it. He said he won't accept this. He took my 25 rs and told me to get down. I want at least some action should be taken against such conductors. He has taken my money. Moreover, he shouted at me. Then he told me to get off the bus. Infact, such conductors...
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S
saichandar gandi
from Guntur, Andhra Pradesh
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arrogant behavior of bus driver and poor services and no time sense

Address:Mobile 9493787831

Sir,
I am a passenger travelling in apsrtc ultra delux bus no 24582 vijayawada to tuni on date 08 sep 2019... On the day we waited bus for one hour at my booking stop ramavarapadu ring - vijayawada... Finally the bus came to stop one hour late and the driver is misbehaving with passengers... Please teach the driver & conductor some moral values how to behave with customer...
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E
e commerce
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

petrol not filled - meter run out for 1.37 litre - they collected rs. 100 rs.

Address:Adyar Branch LB Road - Chennai - Tamil Nadu - India, 600020

Hello team

Good morning.

Myself a. Anand mobile number[protected]. I went to indian oil petrol pump today sunday (01-september-19) timing aproximate 18:15 pm to 18:50 pm. Near ice cream shop two filling pump is there. Out of two, near corner side filing station, i have asked a person weared cap to fill petrol for rs. 200. He told to me to check reading. I did not check. Finally he noticed that filled rs....
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Y
yashwanthkanikaram
from Mumbai, Maharashtra
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apsrtc bus driver indecent behaviour

Address:Kurnool, Andhra Pradesh

I need to travel from kodur to kurnool. Since there is no option shown for kodur in apsrtc booking, i have booked a seat from tirupati and thought of boarding at kodur. I decided to inform the driver in prior to its departure. But i have not received driver contact number instead apsrtc shared the vijayawada depo number which is not reachable at all. I faced difficulty in contacting bus driver and somehow informed him that i would be boarding...
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H
hareesh siddabathuni
from Mumbai, Maharashtra
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pf function

Address:Door no -62-6-246/1 lb nagar 1st line old guntur guntur, Guntur, Andhra Pradesh, 522001

Dear sir,

My husband expired in apsrtc conductorin repalle depo. But my pension was not declered. We have send the papers but my pension was not declered. Please check the details and clear the amount. My name is s. Lakshmi rajeswari w/o late s. Chandrasekhar staff no 352368. Dign. Conductor repalle depo.
Please tell me in the mail [protected]@gmail.com. Any information on this pension could inform...
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K
Kiranmayi Kakara
from Bengaluru, Karnataka
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failed transaction while booking tickets 2 times for forward & backward journeys

When i was booking my ticket for forward journey, after entering otp, money got deducted but i didn't get any ticket details. After sometime, i booked for my return journey. The same thing was repeated.

At the starting, it has shown me that 5 seats were available. It has not shown me any blocked seats while i was booking. But just after my transaction, when i checked for the availabilty of seats, it has shown me as 5wl (Waiting...
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Address:East Godavari, Andhra Pradesh

As i am travelling from tuni - kakinada by telugu - velugu bus regularly on job purpose. I travel most of my days at 5.30am and 5.45 am. By these two buses i would reach my destination by 8.00 am. But every time the buses are not arriving on time even it is the starting point also.. I came today[protected] at 5.30am but the bus goes away. I am waiting for the next bus. I had checked for the bus in apsrtc live track. 5.45am bus seems that...
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