Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Unauthorised raising of charges from APSRTC, KADIRI DEPO BUSES from KADIRI TO RAYACHOTY without Government orders of Andhrapradesh and abusal action performed by staff in bus No. AP02Z0221 though I am travelling Pallevelugu Service... They are charging for express fare...

The conductors behaviour is not properly. They call the passengers with the bad words....

While reserving the seat layout of the bus shown is for around 25 members i.e. three persons in a row with three columns modified on account of COVID19 pandemic. But when boarded the bus, it is a four seater with around 35 seats. Couldn't get how all the seats reserved. Irrelevant answers received from the conductor of the bus. Journey started from the Tirupati at 11 PM. On board the bus now with all the 35/36 seats filled up violating the...

Bus Service no: 3459
Vehicle no: AP31Z 0312, Kurnool to visakhapatnam,
Driver and conductor allowing extra paasagers without reservation even there is no space in the bus. Apsrtc people are not taking any complaint seriously. Even i tried reaching call center person through call but they are also not willing to listen...

Hello sir,
I booked online ticket from
Apsrtc site. The journey was on 08/09/2020 from parvathipuram to
Visakhapatnam.
While booking the ticket, amount was deducted from my account and ticket is
Not booked.
I'm mentioning the details below :

Ob ref no: [protected]
Date of journey : 08/09/2020
Total amount : 189
Seat no :17
Service code: 8408g/ppm-vsp
br...

Presently i'm travelling from visakhapatnam to kadapa and the bus driver is very very rash in driving and over speeding from rajhamundry. It's very uncomfortable travelling and does not feel safe in it....

I was trying to book a ticket twice from Vijayawada to tekkali on 27th July, 2020. However it was throwing a pop message stating that "transaction was successful and not able to confirm the final status from the bank at this movement" and eventually the ticket was not generated though they deducted the amount from my ICICI bank. Hence I request you to please resolve this issue on priority.

Please find the below details:br...

Dear all,

I booked online ticket on apsrtc on 27.07.2020. But i got message my transaction is failed but in my account amount is deducted. Pleasetake intiative on refund the amount as soon as possible. Payment id[protected].

Regards,
Keerthi sai. A...

Hi,
This is siva nandan... I was just booked a ticket on 29th july from nandyal to banglore and i was cancelled after one hour and still i won't get any refund from apsrtc... My ticket no:[protected]...
Mobile :[protected]... Here is my details can you please send my refund asap..

Thank you....

We started from rajahmundry at 6:30 pm to naidupeta on 28/07/2020 (Tn-a30092) & 8515. Bus was stopped at rajahmundry surroundings for loading for almost one hour and again stopped at nellore for almost one and half hour for unloading. Bus was reached naidupeta at 7:00am on 29/07/2020. Took 12:30 minutes, travel time. I was supposed to go to work at 6:30 am on 29/07/2020. Due to late, my officials put my name under absantee....

Respected sir/madam
I, working as an government employee at bapatla town. On behalf of all my co-passengers i am requesting you to kindly arrange bus at 8am (Guntur to bapatla). Please remove bus at 7:30 am as we are feeling inconvenience to catch the bus at early hours than reaching late.
Kindly take up the issue.

Thank you in advance 🙏🙏🙏

Awaiting for your response....

I have made a e-ticket booking to kurnool on[protected] from vijaywada, service code :95329 18:00 pm super luxury bus. After making payment through hdfc internet banking gateway the e-ticket was not generated but my account was debited rs.515 and the hdfc internet banking ob ref number : [protected]
So i tried to book another ticket the same thing happened the money was debited from my account by ticket was not generated for same service...

The operator at toll plaza was new and he was finding difficult to collect fees from everybody. Wherein for us also he told some problem in computer and delayed.

But when we see the message afterwards it was double deductions in two seconds.

I request you to refund the amount of rs 115.00.

This should not happen to anyone and refund should have been be made before my claiming.
I am herewith...

Hi,

I have booked a e-ticket using aprtc online website to kurnool from vijayawada on 17 th june 2020 but ticket status was failure but amount was deducted from my account and tried to book another ticket the same happened money was deducted 512 is fare of each ticket so the refund amount is 1024 rs below are the obref numbers
1st transaction ticket obref :[protected]
2nd transaction ticket obref :[protected]br...

I have booked 3 tickets from Vijayawada to Kakinada on[protected] vide ticket No. 99810771*
APSRTC.
TKT NO: 99810771,
Seat No: 1, 3, 6,
Route: VJA-KKD,
Service No: 2644,
Vehicle No: AP05Z5123,
Driver: P CH MOHAN,
Contact No: [protected],
Pls report 15 mins before departure: 28-May-2020 17:30
Helpline Ph:[protected],
I have informed the same to helpline, he...

Please give me my refund as soon as possible don't play with common man...

Sir, i have booked two tickets online from nellore to bangalore on[protected]. Due to lockdown of covid19 the bus services are cancelled on that date onwards. I am informed that the refund of rs.1276.00 will be made within seven days. Ticket no.99716681 and the ob ref. No. [protected]. Till to date ie[protected] the amount was not credited to my account...

I booked ticket online in apsrtc website from chennai to pulivendula scheduled date on 15.04.2020 booked on 09.04.2020
Due to covid19.
Bus services are cancelled
But my amount rs 506 not refinded...

Hi,
In apsrtc bus website i booked a ticket worth 536 rupees on 29th feb 2020 using icici imobile app. My payment has declined but money got debited.

Its been 17 days, my money wasn't returned. I called apsrtc, they told that its an incomplete transaction, you should call the bank guys.
I mailed icici guys as airtel customer care number ([protected]) is not working at all. They replied that i should ask the apsrtc...

Apsrtc bus drivers are being very rash in driving and unsafe for passengers.. Infact the road has got so many dangerous curves and many speedbreakers.. Yet they are driving recklessly, overspeeding, overtaking from the wrong side, overtaking with highspeed at deep curvatures, stopping the buses suddenly without any indication... Kindly look into the matter and do needful... If possible i try to capture a video of theri reckless driving and...