Ask Me Grocery — Refund not received | payment done on 15 Aug and 16 Aug

Address:Ghaziabad, Uttar Pradesh, 201016
Website:askmegrocery.com

I have placed 2 order on 15th of Aug, 2016 as well as on 16 Aug, 2016. Payment has been detected from my card (citi bank), but order has not been created . I called the support team for same on 15th Aug as well as on 16 Aug, support person raised the ticket for same. After 4-5 day I got a call and they told me that my refund has been initiated and I will get it in next 7 days. Now, it more than a 15 days - I did not received my refund. I am trying to called customer care no since last 10 days, Its not working, I search on net and found they shut down their business.

Details -
1. Order placed on 15th Aug 2016 at 5:35 PM | amount 2, 116/- RS
2. Order placed on 16th Aug 2016 at 7:36 PM | amount 2, 116/- RS

My emailid - lokesh.[protected]@gmail.com that I used to place this order

-Lokendra
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ask Me Grocery customer support has been notified about the posted complaint.
Sep 09, 2016
Rajeshtaparia's response
Order ID - maheshwari.[protected]@yahoo.com
Bank transaction No[protected]
Bank - SBI
Date - 11th July, 2016
Sep 09, 2016
Rajeshtaparia's response
Please contact me @ [protected], in case of any other info is required
Complaint comments 

Comments

I have ordered products through your website two months ago on 11th July. But my orders are not placed. Even though my Bank account has debited. I have called customer care team so many times but of no use. I am sending you details of the transaction. So i request you to please refund my money back.

Rajeshtaparia's reply, Sep 14, 2016
Why myreply is tagged to someone else's complaint
I have ordered products through your website two months ago on 11th July. But my orders are not placed. Even though my Bank account has debited. I have called customer care team so many times but of no use. I am sending you details of the transaction. So i request you to please refund my money back
My Name is Sushil Shravan Ambedkar My UAN No.[protected],
MY PF Account No.[protected], I sent to My all Document for PF Office At Delhi on 29/08/2018 by Speed Post and Received Date 30/08/2018
EM[protected]IN But Not Any Reply for Delhi Pf Office

Pls Need Full Help

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ask Me Grocery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    85
    Pending
    0
    Resolved
    62
    Ask Me Grocery Phone
    +91 44 4444 4444
    Ask Me Grocery Address
    India
    View all Ask Me Grocery contact information