Asus India Complaints & Reviews

I have Asus Zenfone 2 (Ze551ml), date of purchase[protected], but within 6 months i started facing problem... For that i went to Asus authorized service center in Thrissur and they replace the battery and subboard fixed it. After three month same problem occurred and I submitted phone in same service center. After that again its complained and warranty period is over again they change the sub board and its cost 1650 dated 07/10/2016. After...

My jobsite NO. INF3H30252

I had ordered f1 info solutions & service pvt.ltd. asus zenfone 2 ZE550Ml charger adapter 5.2V=1.35A and cable three days ago But the reason for your receptionist's mistake I came in today to give me a 5V=1A charger What i do not want And that's the reason for your receptionist's that I will have to waste more three days, If possible, pass my order quick...even I also talked in your customer care But...

Good day, I have bought Asus zenphone selfie model on 03feb 2017 and 4 days back my handset not showing display (only the blurred lighting displayed on screen). My handset was heating while charging before and 3days back after charging one hour with the same Asus zepone charger, i kept my smartphone in my pocket and when I received call it came up with blurred display and nothing came on screen only the blurred light on screen. Yesterday...

Gave m display piece which had problems already Windows software not installed properly Asus product registration not done by supplier whenever I went in warranty period they postponed 2 repair now broadband port not working battery discharges fast only in 30 min cooling fan snag I bet never 2 buy any Asus product again as I m fed up. Pls repair my notebook as I feel I m cheated....

Sir i residing in Mangalore. I purchased Asus zenfone in June 2016. after fifteen days i found that the mobile has a problem . the problem is that receiver of my voice call is not hearing my voice clearly. so i went to service center at Valencia in Mangalore. there they repaired so many times and lastly they told they have to change the processor . they told they changed it. then afterward there is no any complaint till one month back. but...

Few weeks ago, i've checked my mobile from F1 solutions centre at Jaipur.but from yesterday noticing that charging problem comes.Charger USB loose to plug in mobile.Before that 6 times checked both in warranty & out warranty.But how many times problems 'll come within 1 & half years??I want to draw the consumer officials to stop selling this type of fraud company.Please look over my issues.
Regards,
Amit Kumar Bera
ISRO,...

Please help into the case.

Rma no - inxk720268
Serial no - f4azfg05v442

Case:-


Dear all, i am vishal maindarkar and having asus zenfone 2 with sr. # f4azfg05v442 purchased on 27th oct 2016 which in under warranty period. Since last 3 month i am facing numerous issues with my cell phone & communicated to asus cs team as well as authorized service center. Regards issues i had submitted...

Purchased my ASUS Zenfone 2-ZE551ML in May 2015. It has been giving me problems after about only 6 months of purchase itself. Touchscreen didn't work properly, anything would happen in the mobile by itself & performance was poor too. I told the service center people that my mobile had touch issues asked them to replace the same while it was under warranty. However, they didn't change the touch panel and changed the motherboard and the speaker!...speaker...

Sir I am useing ASUS phone.Recently I found my phone is running slow and touch is not work properly.Yesterday when phone is working suddenly power off.internal memory not transfer to as card.why the occur suddenly I don't know.out going calls are not properly hearing.earlier the battery backup 36 hours.Now it's 24 hours only.pl look in to the matter and do needful....

I purchased a mobile handset Asus Zenfone Max Ser No G9AXB742C9437RX at the Rs 9999.00 through Flipkart which is handed over to me by the courier during 2nd week of November 2016. After one and half months I found a doted line Rt side of the mobile screen and 1 inch area at the bottom got whitish and vibrating. As advised by the Asus helpline I approached Authorised Service Centre, Info Solutions & Service Pvt Ltd, Opp Maya Sanyal Nursing...

I will never buy any asus product in my life after having such a ridiculous experience with my asus zenfone laser 2 and will never suggest anyone to buy aby product from asus
this mobile is seriously a burden for me and spoils my mood everytime this phone is slower than a tortoise, lags everytime, everytime when i use the mobile there will be some application crash, system UI not working everytime, ample of apps not responding pop-ups,...

My mobile is under warranty and had to get it serviced in an un authorized service center as they dont have their service center near to my village, and after some days gave my mobile to their service center they told it would be considered OW, i agreed but they told the mother board to be replaced and cost will be 8500, i purchased mobile for 8999, i asked for replacement under deprecation, but they denied saying they dont have any such...

Hi,

My name is Navneet Singh, I have purchased ASUS Notebook Laptop on dated: 10 Sept 2016 from Global Computers, Nehru Shopping Complex, Amritsar. Since I have purchased It has problem with its DVD writer. I went to service center in Amritsar for resolution and they provided. But after few weeks again that same problem persist in it. Then I went to service center in Jalandhar as I am living here in Jalandhar, It was approximate...

Hai,

This is for your kind attention.

I bought a laptop of asus (A555lf - xx262t with serial no: fan0cv[protected] on 5 jan 2016 from nirvana computers calicut.

In the 2 month itself it showed a complaint with its keyboard. I consulted with the company customer care and solved it up. But the problem repeated and again i contacted the service center (Axel services, calicut). They said that the problem...

I've submitted my Asus zenfone d to the service operator here in our city(Solapur). Till today its about 20 days and the problem of my phone's display isn't resolved. They told about replacing the display but they didn't make that yet. My phone is in the warranty tenure and they aren't responding on the tasks faster and complaining about unavailability of the display in stock. It has been a quite long time from the date I've submitted my...

I bought Asus Zenphone Max on February 2016. For the first couple of months, it was going good. Then in the month of April, the problem with the headphone jack occurred and I took it to the service centre to get it repaired.
Now, in January 2017, suddenly there were series of problems that occurred in the particular set. First, there were certain software glitches. Second and the most important is that the display vanished out of nowhere...

Asus claims that zenfone 3 laser has sony camera sensor and 52mp resolution in their own website, but in reality it has very poor camera resolution. When spoken to customer care, they just want it to be repaired rather than replacing the device.
Invoice is attached in image.
I want the mobile to be replaced if there is problem with camera of my device.
If at all every device has same poor resolution image then, how can...

I brought my asus eeebook on last january and this is the fourth time it shows the same complaint... Its screen is vibrating. Due to the complaints i am not able to use the product frequently as it is under servicing for many days.. What can i do?. Please give me a suggestion in this regard at the earliest. Can i replace it with laptop by giving the extra money? I want to repair it or replace it....

Hai,

I bought a laptop of Asus ( A555LF - XX262T With serial No: FAN0CV[protected] on 5 Jan 2016 from Nirvana Computers Calicut.

In the 2 month itself it showed a complaint with its keyboard.I consulted with the company customer care and solved it up.But the problem repeated and again I contacted the service center(AXEL SERVICES, CALICUT). They said that the problem was with its keyboard and as they advised...

I ahve asus zenfone max since last ten fifteen days selfie camera is not working properly, even not getting open n because of that there is lot of problem also from same day huge brightness automatic fluctuation is having in my zenfone max moble. Pls resolve it as soosn as possible. Mainly selfie camera not at all working n auto brightness problem is there in my mobile phone. My no is [protected]...