[Resolved]  Kotak Mahindra Bank Net Banking — AMOUNT NOT TRANSFERRED TO BILLERS

Address:South Delhi, Delhi

Dear Team,

I have made the following 3 payments THROUGH KOTAK NET BANKING under the following details on 16th November 2012.
Have recieved the confirmation for balance deduction as well but have not yet recieved the amount balance and confirmation from all these service providers. They all say they have not recieved any such amount from kotak.

Pls look into this matter and provide the best support.

Name: Ahmar Farooqui
CRN: 35155320



Biller Name Tata Docomo CDMA Delhi NCR Photon
Bill Amt (Rs) 955.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
Tata Docomo CDMA [protected]
Delhi NCR Photon [protected]

Biller Name MOBILTOPUP RELG
Bill Amt (Rs) 150.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
RELIANCE GSM [protected]

Biller Name MOBILTOPUP AIRTFTT
Bill Amt (Rs) 100.00
Txn Date 16-Nov-2012
Txn Ref No [protected]
AIRTEL GSM [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Ahmar

We apologize for the inconvenience caused. We have checked and confirm that Rs. 150 and Rs. 100 has been refunded back to your bank account. The transaction of Rs. 955 is successful and we request you to take up the issue with the merchant / biller.

Assuring you of our best services at all times.

Thanks and Regards,
Kotak Support Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information