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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 463

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T
tarunkanjolia
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

barred on outgoing call occasionally

Address:Allahabad, Uttar Pradesh

I am using prepaid mobile for last 2 years ([protected]).Suddenly, they barred my out going calls. I am in chandigarh form few month, doing job here, and using Roaming free plan. they even blocked the customer care call numbers also. And some time my SIM show as Invalid SIM. And when I try to contact customer care form chandigarh than call goes to Uttarakhand Customer instead o[censored]tterpradesh (Allahabad ) customer care.

Kindly...
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A
ajaygurala
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly Bill not received

Address:Bangalore, Karnataka

Name- Ajaykumar Gurala

Mob no.- [protected]
Address- G4, Pearl Garden Apartments,
2nd Cross, DUO Heights layout,
Begur main road,Begur Hobli,
Bangalore - 560068

Bsnl landline no.[protected]


sub- Last month bill is not received

Dear Sir,

My bsnl broad land line bill is not received. so i requested to send my bill my current...
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D
D. R. Shirke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline No. 2605181 not working

Address:Thane, Maharashtra

My landline No. 2605181 is not working. BSNL Ambernath is rquested to please put the line in order. When the no. is dialled, ring is heard but actually no ring is heard in my house....
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P
POONAPNJ
from Jhansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Jhansi, Uttar Pradesh

Dear sir,
My BSNL landline no 2480783and brodband connection (BB HOME COMBO ULD 900) is faulty since last 45 days.Inspite of so many complaints and personal follow up,no action hase been taken by BSNL JHANSI.BSNL OFFICERS do not bother to attend the calls even.Recently i have booked fresh complaint no [protected] dtd 05.09.2012.but as usual no action till date.I very humbly request bsnl to get rectified my landline no and brodband at...
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A
akp_godrej
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline is dead

Address:Thane, Maharashtra

To,
The GM, BSNL,
Kalyan,

Sir,
My telephone (land line) No.[protected] is dead for last 10-15 days. I complained on 2nd sept. 2012. But no any action has been taken so for.
Request for n. a. pl.
Thanking you,
Your's Faithfully,
...
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Address:Mayurbhanj, Odisha

on 02-09-12 i recharged subcriber of bsnl amount of 555 through sbi net banking but recharge is no successful then one mesg.show to my mobile i.e transaction requst for Rs.555 for [protected] failed due to this wallet not yet activated.plz complete KYC formalities at the linked sbi branch.Then amont debit of my amount My oxi id -[protected].And also i give complaint to feedback @myoxigen.com through mail id [protected]@gmail.com...
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S
skk307
from Bangalore, Karnataka
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Phone & Broadband dead

Address:Bangalore, Karnataka

My telephone number is[protected]. It found dead from 08-Sep-2012 Morning onwards as well as the broadband connection. There was a line repair going on the same bulding by a BSNL technician. The connection found dead afterwards. We have registered a complaint, but so far no help. The customer complaint section given few mobile numbers of concerned technician, but that is always off state, but after every call I get a message to provide...
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G
gpitchai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill amount for last 5 months

Address:Bangalore, Karnataka

My telephone number is 26785595 and I have been having problems that my bills which will around Rs1000 every month has suddenly increased by 100% and the bill amount for the last five months are close to Rs 2000/
When I visited BSNL bangalore office I wasn't given any proper response and the usage was same for all these years.

Can you please help me out in sorting this out?. I haven't paid the bill for the...
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J
jaldip
from Mumbai, Maharashtra
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poor service and responsible officer

Address:Ahmedabad, Gujarat

Dear sir,
I have complain against bsnl company last 35 days my landline
And internet connection both are disconnect but i have last 9time
I have complain bapunagar bsnl service center But they are not responding
for our requests. I am in need of an landline and internet connection.
mr.r s patel and his staf member does not attend in the office some time i have writting application
but any officer...
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G
girisullia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl landline is out of order from a year

Address:Dakshina Kannada, Karnataka

dear sir/madam,
my bsnl land line is out of order from one year.initially it was said that due to road construction in sullia city all cables are damaged.road has been repaired around 6 months back.we had paid the bill for initial 4-5 months hoping that it will get repaired.my land line no is[protected].in my surrounding also people are struggling without land line connection .could you please let us know what is the status and when...
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S
scorpio7031
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pension by 6th pay comm. are not Revised properly.

Address:Kolhapur, Maharashtra

Dear Sir,
There are some calculation mistake in my 6 th pay commission arrears retired in CDA pay scale.My Pension by 6th pay comm. are not Revised properly.Please email or send me calculation sheet to my above address or email me
Thanking you
Name- Momin N.B.
Pension account no. [protected]
Address- 1570,Daphale colony,unchagaon, Kolhapur-416005...
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K
kcm1973
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of security deposit amount

Address:Cuttack, Odisha

Sub : Surrendering of WLL Phone[protected] & Harassment by BSNL staff

Dear Madam/Sir,
It is my obligatory duty to inform you that my dependant father (Ratnakar Maharana) is a consurmer of BSNL, Cuttack (WLL Ph No.[protected] since Dec 2005. Till recently due to frequent network/customer service problems and massive uses of mobiles we surrendered the above mentioned phone to SDO, Banki, Cuttack on 15 Jul 2010....
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R
revanthajb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no provision of broadband and landline

Address:Tamil Nadu

I am a resident of siva sakthi nagar, 2nd extension of rajakilpakkam. I have contacted many times for the landline and broadband connection, but still there is no proper response from from them. Even my neighbour has a bsnl broadband. But they are not responding for our requests. I am in need of an landline and internet connection. So please notify the concerned authorities and please take some action immediately....
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S
sinpiyush
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My bsnl land line is dead for one mouth, even after several complaint.

Address:West Bengal

Hi,
I'M piyush sinha, currently facing a very serious problem with my bsnl land line[protected]. My land phone is dead almost for one moth. I lodge several complaints to rectify this. In this process, I contacted the bsnl helpdesk number[protected]of my area and explained the issue. At the beginning some one was attending the call after 3 or 4 tries and conveying that they will look into it. I followed up 4/5 times within...
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luckii
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone dead

Address:Chandigarh, Chandigarh

The landline number 2738734 is not working for the past 4 days. Lodged a complaint yesterday in the complaint register at Manimajra BSNL Centre. Today, despite being the first working day of the week, still no phone call or any redressal by the BSNL authorities has been initiated. Hoping for an early solution to my problem....
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V
vikas19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance cut without any reason

Address:Meerut, Uttar Pradesh

Recently I am watching some fraud activity from BSNL. Without any sms they have started a service on my mobile no from 09.09.2012 & 10.09.2012. Since then at least Rs 60/- has been deduct in two day. When I realized an i do many call on BSNL customer care for stopping this service as early as possible. No action been taken till today after 4 or 5 time knock.

I think that this kind of irresponsible person do not have any...
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V
vshankarkumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Telephone

Address:Andhra Pradesh

I have lodged a complaint against my faulty telephone no.[protected] with the doc.no.[protected] on 8-9-2012, surprisingly the case was closed by sending a message without attending to the problem or calling the complainant. Again I booked complaint on[protected] the doc. no. being [protected]. I request the authorities concerned to rectify the problem and not simply closing the case without attending to the same. By following these techniques...
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K
krishsharma
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone post/pole Tilted and can fall on road.

Address:Tamil Nadu

Near Indu Ma Nagar, by the side of Vilankurcihi road, an Aluminium telephone pole is sharply tilted and can fall on road. Since the tilt, BSNL man came and dug a hole by side of pole/post several months back. The dug up pit by pole is an additional danger to fast moving vehicles.
Since road is by the side, any vehicle and be severely damaged if it hits the pit in the dark. BSNL is requested to fix the problems and thus avoid any accident....
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Krishna Shastri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subscription of bhavishyavani

Address:Uttara Kannada, Karnataka

I am having BSNL Cellone pre-paid sim with 2G_Karnataka_Mitra valid 1/12/2012.cell no.[protected]
Without subscribing Bhavishyavani.It is automatically alerted by service provider. I am losing Rs.20/- each month.This amount is deducted from my balance amount,without consulting me.It is against my will and wish.I have already lost Rs.40/-.So kindly direct BSNL Karnataka Cellone service provider to immediately refund Rs.40/- to my...
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dnpareek
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber Internet connection delay 10 months

Address:Jaipur, Rajasthan

Dear Sir,
I have deposited Rs. 17896/- vide receipt No. 2791 dated 03.10.11 for Internet Broadband plan on FTTH to AKSH representative (authorised by BSNL Jaipur http://www.icontrol.in/IPTV/home.jsp?id=10 ) & he promised that line will be installed within 14 days which is still pending. Pl arrange to install line as early as possible. My details are as under:-
Name DEVENDRA NATH PAREEK
Address S-80, Raj Angan, NRI...
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