Bharti Airtel — MNP Issues

Address:

Bangalore, Karnataka

I submitted a request to Port from Aircel-Airtel on the 23rd of March 2015. Even after 7 days I was still with my previous provider and on checking at the Airtel store, they told me that there was a sim mismatch, and they didn't even care to inform me though I had left back two contact numbers just in case. I had to go through that same process again on the 2nd of April. After 7 days the network from Aircel is disconnected on 9/04/2015 00.01 hrs. Its been more than 36 hours and still I am not getting any service from Airtel. I have visited the Airtel store in Whitefield (Chowdeshwari telelinks) several times and have requested to look into the issue. They promise a deadline before which the issue will be resolved and don't do anything later. I am a working professional and I missing many important calls and meetings as I don't have an active number at present, due to which I am having to incur heavy losses. I have visited the store many times spending so much money on travel, I have tried mailing them, reaching out to them on Twitter, but without luck . All they give is a time before which they say it would be resolved but that doesn't happen. A simple process which was supposed to take 7 days has taken 19 days and a 2 hours of Service period is now has extended to more than 36 hours and I am still clueless if this issue will be resolved and if yes, when. I am really feeling sorry for opting to get service from this worst service provider and have had enough even before switching to the network.