[Resolved] Bharti Airtel — Your customer care misbehave with your valuable customer(12) | |||
Dear Chinamay Kulkarni, This is in reference to your email dated 10 July 2014, regarding the services and port-in for your mobile number [protected]. We would like to inform you that, At airtel we believe that our customers' inputs and/ feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We wish to assure you that we have registered your feedback and would be working to ensure that this is incorporated in our service delivery in future. We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach. Also, we would request you to kindly visit our nearest airtel relationship center (ARC) for port-in. airtel regrets the inconvenience you have experienced. Please do write in for any further assistance. Customer touch points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Shashank Shekhar Rai Nodal Office bharti airtel limited Click here to provide the feedback https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=404046B3CCCD CB417B0D0325CBDCE305AA5E92B5090CD 4 5 A 8 F7098FE 3&refno=Ref06459873 "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details [protected]Original Message[protected] From: [protected]@yahoo.co.in To: nodalofficer.[protected]@in.airtel.com Cc: Sent: 18/07/2014 09:57:50 PM Subject: YOUR CUSTOMER CARE MIS BEHAVE WITH YOUR VALUABLE CUSTOMER SIR, TO Day i m going your maninagar ahmedabad office for inquiry about my portability status but your executive not give proper answer and misbehavier with me your executive name Chintan parmar my token no 15 dt 18/7/2014 time 16.12 they have talled me do any thing (je thay te kari lo) what action taken on your executive by you tell me urgent other wise i will complain to police or legal action about co. and executive Harish DAVE [protected] [protected] (2) actually i m going to inqury about my portability from vodaphone to airtel pl also tell me my status and provide me my sim card my vodaphone sim card is deactivated to day but still i m not receive my sim card of airtel...? my detail are as under mo no [protected] req no is vg191456 dted 17 jul 2014 pl do as early as possible i have no sim card and mo no Harish dave [protected](??????????????) [protected](bsnl) This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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