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Birla Sun Life Complaints & Reviews

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Last updated Mar 14, 2024
Complaints 550
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Birla Sun Life Phone Numbers

Toll free
1-800-2707000
27
18
1-800-227000
24
17
Phone
+91 22 4356 8000
30
12
+91 22 6691 7777
13
9
Fax
+91 22 4356 8110
+91 22 4356 8111

Birla Sun Life Website

Birla Sun Life Head Office Address

One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3.
Mumbai
Mumbai City District
Maharashtra
India
400013

Birla Sun Life reviews & complaints page 7

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R
reva90
from Chennai, Tamil Nadu
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Insurance policy closure

Address:Thane, Maharashtra, 600091

I hold a policy holder with Birla Sunlife bearing policy number is 4720406. They cancelled the policy for non payment of renewal premium. But have not returned the money that I had already paid which is more than a lakh. Many messages and letters to grievance cell have been sent but their constant reply is that they are investigating the case and that they need more time for investigation. This process of investigation is going on for more...
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J
jagdishsinghastoli
from Indore, Madhya Pradesh
Apr 17, 2022
This thread was updated on Apr 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received claim payment policy 007148615

Address:Mathura, Uttar Pradesh, 281404
Website:BIRLA SUN LIFE

Dear sir
I have apply my wife keshwati death claim 20 feb2017.
This is withreference to aforesaid policy no.[protected] where i m following up for a long time but got resolution till date. Due to this delay/non-payment i am getting suffered/harrasment even all document formalities done by me. Kindly confirm how many days after i will recieved my wife policy claim amount. Why company not replying my mail.
Nèed your prompt...
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R
Ravinajain
from Mumbai, Maharashtra
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Complaint on an agent

Address:400004
Website:Internet

Your agent named kanchan sits at marin lines office she came at our place and told my mom to become member my mom told that she has not passed 12th so your agent told us that no problem let your son sit for the exam. My brother told he is not intersted because how can a person take others id and use that she told there wont be any issue. My mom told me about this and i was getting late for office so i lft your agent told my mom that you give...
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R
Ruchi S
from New Delhi, Delhi
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Such a fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:insurance.birlasunlife.comugei

Hi,

I have purchased the policy on aug 2010. After completing 3yrs of payment i have stopped to making the payment. Reason the bsli executives. I never got the resolution of my issues. I have write many times so i stopped. Now in april 2017 i have surrender my policy. According to the documents no amount should be deducted. Now i have submitted rs 60, 000 and received only rs 49530.

That's my money rather giving...
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Z
zinzurke
from Mumbai, Maharashtra
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Fraud in insurance policy

Address:Mumbai City, Maharashtra
Website:consumer complaints.in

Dear sir, on 28.11.15 my heart surgery was done with angoplasty. according to my birla sunlife policy i got critical illness cover. after that my remaining policy is not start due to insufficient fund as company said but there is balance in my bank account. then i follow up with vashi branch for four month but they are fail to start my policy. i submit time to time my medical report to company but they not respond me and reject my policy...
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B
Baskar Sivaprakash
from Noida, Uttar Pradesh
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About an Agent who cheated me by not paying the amount into my Policy.

Address:635109

Hi, This complain is about an agent named Senthil Kumar. I had taken an insurance policy in Birla with policy number [4910556] and was paying the money to my agent. But he cheated me by not paying the money to my policy and used it personally and my policy lapsed after 3 years. Then when I came to know about this and asked him, he didn't answer properly. After repeated calls he told that he will return my amount and he didn't return it at...
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B
banditabora
from Diphu, Assam
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Cancellation of URN BSLI2212160019

Address:Kamrup Metropolitan, Assam, 781008

Dear Sir,
I am Bandita Kakati, my date of birth is 01/01/1980 and PAN is BVCPK1536R. I had applied to sit in IRDA exam for life insurance agency through Birla Sunlife insurance Company Ltd .
My URN is BSLI[protected].
My PAN is BVCPK1536R.
I have already applied for cancellation o[censored]RN but it is not being done.

Please do the needfull to cancell the URN.
Yours Sincerely
Bandita kakati...
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N
NeogyP
from Gurgaon, Haryana
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Please waive off interest against policy# 005274206

Address:Howrah, West Bengal, 711227
Website:BirlaSunlife

Hi team,
I have followed up multiple times, but no response yet

Regarding the policy#[protected], since this is overdue and due to continuous health issues, my mother could not make the payment on time. I would request to waive off the interest levied against the same policy.
As spoken to ranadip, a concern has been raised against the same interest reversal and it is my humble request that my mother malysaree...
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K
Kushsom
from Nagpur, Maharashtra
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Customer care being rude and abusive

Address:New Delhi, Delhi

Hi team /organisation,
Please train your employees how to talk to customer. Your guy called me and told about the plan i told i already got the call and i will visit website he told pls tell what u know any the plan. When i said i know he said don't tell lie.. When i said this how u talk to customer he said customer like u should be talked in this only. I asked for his manager name he said for you i m manager.. This not done. If there...
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P
Pranavg111
from Mumbai, Maharashtra
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Cold calling by Mr. Samir 9654691124

Address:New Delhi, Delhi, 411021

Hello,

Bringing to your notice that I have got a cold call on 11 FEB 2017 time 2:10 pm form Mr. Samir [protected] who seems to be a agent for Birla Sun Life.
First thing I entertained him as he projected Birla Sun life on call and there after he went on asking irrelevant questions, His tone was exactly opposite the way a polite customer executive should speak.

Where I have not inquired about any thing...
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Address:700054

Sir, this is for your information and necessary action on 31/08/2010 Mr Souvonick Saha alternate channel manager of Birla Sun Life Insurance company Limited came to me and request me to invest rupees fifty thousand as fix deposit interest of 12% per annum with locking period of three years .On good faith I issue a cheque of fifty thousand in by thename of Birla Sun Life .After few days i received an envelop along with some papers.by post...
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Address:700054

On 31st august 2010 sri souvanick saha alternate channel manager of birla sun life came to me and request me to invest rupees fifty thousand as fix deposit interest rare of 12% per annum for the locking period of three years, on good faith I issue a cheque of rupees fifty thousand in favor of birla sun life.After few days I received an envelop along with papers by post, after receiving this I kept it in my iron chest with care.After one year...
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A
Abhishek Trayambak
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application is pending for last 1, 5 months without any reasons

Address:Thane, Maharashtra, 400607
Website:insurance.birlasunlife.com/pages/secured/individual/Myaccount/MyInsurance/ApplicationsDashboard.aspx

I have take the policy on 22nd oct2016 through policy advisor. Mr. Manoj pandit and, as per the requirement i have submitted all the documents and also the medical report but still the policy is pending and whenever i call customer-care representative reply you policy will be dispatched to you within two days as its under consideration and i am hearing from last 10 days and i don't know if there is problem in issuing the policy then what...
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S
Sujeet Shanbhag
from Nandigama, Andhra Pradesh
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Delaying in providing death clean

Address:Mumbai City, Maharashtra, 400703

This claim is related to my aunt mrs. Anushree bhat. Her husband mr. Atmanand bhat passed away on september 14, 2015. He was holding 4 policies of birla sun life and was paying all the premiums on time. After his death my aunt provided all the necessary documents. There was an initial enquiry happened and we provided all the correct details. Still company is delaying the processing, every time we call to enquire we are getting se vague response....
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D
Dadi Bhakt Manoj
from Mumbai, Maharashtra
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Application number... Sf52983277

Address:Bhiwani, Haryana, 127021
Website:www.consumercomplaints.in/new_complaint

Sir/madam
I have taken a policy since five or six year. We have left this after three year. But now on 28 oct., i have received a message at [protected] about this application. Please give full information about this... Someone is used my i. D. For regarding this... This policy was taken via my mother named mrs. Saroj lata bansal w/o late sh. Govind ram bansal. I am from bhiwani (Haryana). I had taken this policy with you bhiwani office...
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J
jdwivedi
from Delhi, Delhi
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Policy got terminated and want to continue it

Address:Mumbai City, Maharashtra, 400013
Website:www.birlasunlife.com

I have taken one birla sun life insurance policy and i am paying premium since december 2010 without any single delay. But in last 3 to 4 months due to some problem my premium got delay and due to that my policy get terminated. But i want to continue my policy.
I have requested their team to update my mail id that is wrongly mentioned in their database and also requested to update my mobile number 4 to 5 times but they have not updated...
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Address:Ahmedabad, Gujarat, 382424
Website:insurance.birlasunlife.com

I wish to bring to your notice that Internal TAT & External TAT communicated to the customer from Birla Sunlife are not being adhered and it is a serious issue for organizations in the service sector and who have a BRAND like BIRLA to be maintained .

Personal Details :
Name : Suryanarayan Tripathi
Policy No :[protected]

Please find the details in Brief :
1) Policy no :[protected] was submitted...
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N
NikitaNadkarni
from Mumbai, Maharashtra
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Pf transfer grievance

Address:Mumbai City, Maharashtra, 400062
Website:www.birlasunlife.com

I was an ex employee of birla sunlife insurance co. Ltd. And canara hsbc obc life insurance company ltd. I had applied for transfer of my pf frm birla to choice in december 2014. However, as i was provided a wrong state code by choice hr ppl, my pf funds have not yet been credited to choice pf a/c. Pls find attached annexure k send by bsli

My details are as follows:

Doj birla sunlife insurance: 8th april 2013br...
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D
Dheeraj Sharma Inampudi
from Akkarampalle, Andhra Pradesh
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Fraudulent policy registration

Address:Bangalore, Karnataka, 560038

I took a policy called birla tax solutions on 11/06/2016 under the manager called salman in bangalore. I have filled the complete application form and asked him to provide my insurance as soon as possible. The manager asked me to transfer the sum of inr 50, 000 to his icici bank account instead of providing me the secure url for the payment.
It's been 3 months and haven't heard from birla, no message, no call or an email after the...
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Address:Jaipur, Rajasthan, 303032

Birla sunlife front equity growth regular plan folio no. [protected] for redemption form deposited on 16.9.2016 but amount of Rs. 25201.48 not credited in account till date. While another Redemption form submitted on 16.9.2016. Folio no is [protected] of birla frontline equity fund- growth regular plan amount rs.14833.58 credited on 21.9.2016 in bank account. Pl look into the matter and arrange to credit amount of folio no. [protected]. Regardsbr...
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