Bisleri International — 2 Twenty liters bottles not delivered

I have paid online for 2 Twenty Littles bottles on25th May Order number BSLRE-016DE-890036. The order showed Out of Delivery since 9am on 27th. I called the Delivery guy around afternoon and many times in evening but he dodged me saying he will come. Now it's day end and his phone his off. What kind of service is this? This is why you take money before so you can play tricks. I want Bottles or refund ASAP. Else I will have to stop Bisleri in complete RWA and move the complaint to Appleate authority.