[Resolved]  Bisleri International — Complaint about Insect Infestation and Bad Smell in Bisleri Water Bottle

Address:

Jai Hind Apartment, Flat no. B-03, B'Block, St no. 24, Sadh Nagar -ll, Palam Colony Delhi 110045

Dear Bisleri Customer Service Team,

I hope this email finds you well. I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your products. I have been a loyal customer of Bisleri for the past six months, regularly purchasing your water bottles for my daily hydration needs.

However, my recent purchase on 25th September of a Bisleri water bottle has left me extremely dissatisfied and concerned about the quality of your products. Upon opening the bottle, I was greeted with an overwhelmingly unpleasant and foul odor emanating from the water inside. This odor was so strong that it rendered the water undrinkable.

To make matters worse, I discovered the presence of insects floating in the water, which is not only unappetizing but also a serious health concern. I have attached a photograph to this email to provide visual evidence of the insects found in the bottle.

As a long-standing consumer of Bisleri products, I am deeply disheartened by this experience. I have always held your brand in high regard for its commitment to providing safe and clean drinking water. However, this incident has severely shaken my trust in the quality control and hygiene standards maintained by your company.

I understand that occasional issues can arise, but it is essential that they are addressed promptly and effectively. I trust that Bisleri, as a reputed brand, will take this matter seriously and take swift action to resolve it.

I kindly request confirmation of the receipt of this email and a timeline for when I can expect a resolution to this matter. My faith in the quality of Bisleri products has been shaken, and I hope to see corrective actions that will restore my confidence in your brand.

Ticket number :[protected], Status; No action has been taken yet.

Thank you for your immediate attention to this issue.

Sincerely,

Sunil Kumar
M. [protected]