[Resolved]  Bisleri International — Even after placing request to pickup empty jars on 5th august, pickup is still not done till 4th september

Address:

A-1/298A, Hastsal Road, Holi Chowk, Uttam Nagar

This is regarding the poor customer service I have experienced of Bisleri. On August 5th, I submitted a request for the collection of my empty jars. However, there was no action taken until August 15th. When I contacted customer support, they assured me that the matter would be addressed promptly. Yet, starting from August 16th, I have been receiving daily morning messages confirming the pickup of the jars, only to receive messages in the evening stating that pickup is not possible and the reason they give while cancelling the pickup is (user not found/user is not available/user not picking up the call) though I have not received even a single call regarding the pickup of jars.

I am extremely frustrated with this behavior from Bisleri's service provider. Despite multiple attempts to communicate with customer service, I have not been provided with a resolution. It seems that they assume people have no other responsibilities but to continuously contact them for the pickup of empty jars.

I have no choice but to escalate the issue to the company's higher Authorities. This is undoubtedly the worst customer experience I have ever encountered with any company. I have no intention of making future orders with a business that delivers such careless services to the customers who play a crucial role in supporting their operations.

inspite of numbers of emails, not getting even a single call from their support or not even a single reply regarding the issue.
and when i try to call support team, they always assures me this will be done ASAP, this day that day, but that day is not coming from last 1 Month.

Please help me returning these empty jars and getting my security deposits back. Its a humble request ..

Today also i call the support, they said it will be done today, though till now also i have not received any message regarding the pickup of the jars.

I have raised a request for a total of 9 cans..

ORDER # BOTSA-016DE[protected] Jars
ORDER # BOTSA-016DE[protected] Jars