Bisleri International — Fraud: Not delivering bottles after receiving payment

Writing this complaint to express my extreme dissatisfaction with the service provided by Bisleri. This is my fourth order with Bisleri, and I am extremely disappointed to say that I am facing the same issue again. The bottles that I ordered three days ago have still not been delivered, despite numerous assurances from Bisleri's customer care team.

I had a conversation with Bisleri's customer care executive, who promised that the bottles would be delivered by today and shared the contact number of the area sales in charge, Sudeep Pandey (contact number [protected]). I also had a conversation with Mr. Pandey, who informed me that the supplier's phone is switched off and that he would get back to me in a minute. However, I have not received any response from him, and the bottles are still not delivered.

This delay in delivery has caused me significant inconvenience and has left me extremely frustrated. I believe that this is a clear violation of the terms of service and has caused me undue stress and inconvenience.

Please take immediate action and ensure that the bottles are delivered to me at the earliest. I also demand appropriate compensation for the inconvenience caused to me due to this delay in delivery and the repeated failure of Bisleri to address my concerns.
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Bisleri International customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2024
Bisleri International Customer Care's response
Dear Sir/ Madam,

The complainant has been provided with a suitable resolution and therefore please withdraw/close the open complaint.

Regards
Team Bisleri
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