Bisleri International — My order is not received last 11days

I am applied bisleri two Jar on 22nd May & I have communicated to customer care 20times but all time they are giving me False commitment...I want to All customer service members should talk properly and value their commitment. Also need proper distributor because they also false commitment & talk to customer care because they are not giving me only two Jar. Kindly look into the matter on urgent basis. Last 10days problem is not solved...