| Address: | Dhanraj Complex, Survey No: 55/8, Shop no 1,2,3,6,7,&8. Wadgaon Bk, Mumbai Bangalore highway Pune - 411041 | | Website: | www.bisleri.com |
To whomsoever, it concerns ::
Good evening writing this message with regards to the order placed for 2 20 L water cans on the 24th. Its been more than 2 days now and I am yet to receive my water cans. Order number #BSLRE-010PU-751161
Not to mention, the number of calls I have made in the last few days to their customer service department with regards to the rude and unprofessional delivery vendor (Sourabh from Mayank Enterprises), who refuses to deliver cans to my doorstep and is constantly arguing on the call as to how he cannot deliver after 3 PM in the day (I come home from work after 5 PM so how am I supposed to get time to collect the cans before 3?).
I request the company to get the cans at the earliest possible convenience or if not possible, assist me to cancel the order, in lieu of which I need the refund amount asap if the delivery cannot be made on your end. Hopefully, I will get to hear back from your end.
This is physical and mental harassment on the company's side as no steps or action has been taken on their end to address the rude vendor or delayed delivery. and it is clear that the people on the other end of the call hardly care about customers in general. Was this information helpful? | 
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