Bisleri International — Unethical Behaviour

I placed an Order for two 20litre water cans on 13th June of 2022. Order ID #BSLRE-047CH-989417. it's the 27th today and till now I have not received the cans. I tried calling the delivery agent [Rajesh, Phone #[protected]], Several times but he never picked up my call. He just kept rescheduling the delivery date for up to 7-8 days, and then He kept canceling my order four times without even my knowledge. I reached out to customer care via phone and explained that I never requested a cancellation and asked them to deliver the cans ASAP and they did Reject the cancellation request all four times and rescheduled the delivery. Today I received a message stating another delivery agent [Yuvraj, Phone #[protected]] is assigned to deliver the cans and I did call the customer support in the morning and inquired whether this will deliver my cans at least?. They advised me to not worry and confirmed that the can will be delivered by Mr.Yuvraj today before 8:00 pm IST by today but I have not received the cans yet. Mr.Yuvraj didn't pick up my call either and he had successfully submitted a request to cancel the order without my knowledge. I am not sure what's wrong with these delivery agents. Why they are not picking up my call and what is the issue in having the case delivered even after all these escalations it doesn't seem to be proper action being taken on these delivery agents. I hope you agree with me that Bisleri is not a local street can company. It's an international company and it has its standards which the customers trust on. Having people like Mr. Rakesh and Yuvraj would definitely going to spoil the name of Bisleri. Please try to take to necessary action on these guys and try to make sure that I get the cans delivered ASAP. Please make sure that you assign a responsible agent