Bisleri — Supply of drinking water Bottles

Address:

U-705, Homes -121 , Sector -121, Noida

Dear Sir,

Sub: Irregularity/Delay in Delivery of Water Bottle.
Ref: Order No. BSLRE-019NO-1058040

I undersigned wanted to bring into your notice the following difficulties being faced by me after unfortunately ordering to Bisleri:

I ordered 12-week x 3 bottles vide Order No. BSLRE-019-[protected][protected] dated 27/06/2022.
1. I set a schedule of delivery on coming Tuesday i.e.[protected]. 1st delivery was not done on[protected] by Bisleri.

2. 2nd delivery was due[protected], again missing, no delivery done. I raised the issue vide Ticket No:[protected] - No response?

3. Again, after many calls to customer care and the supply vendor (Mobile number given by customer care) 4 bottles delivered on the night of[protected] without any OTP etc and 4 empty bottles returned back.

4. Same story repeated on 3rd delivery due on[protected]. No delivery done. Again, I called customer care, she talked with the vendor in a conf call with me. Result is a big zero, no delivery done yet.
5. After many reminders, delivery of 3 bottles was done on[protected] and taken back 3 emptied bottles.

Pl advise what to do further for getting timely delivery from Bisleri.


Order Details are mentioned as under as received in trailing email: