Blue Dart Express — Courier missing by nangal branch

Address:

BLUE DART COURIOR EXPRESS, NANGAL TOWN SHIP ,RAILWAY ROAD , PUNJAB-140124

Dear sir,
This is complaint againest BLUE DART EXPRESS NANGAL TOWN SHIP RAILWAY ROAD, PUNJAB -140124, as per STASFIN they sent me a credit card by your courior company, and i have also received the tracking id [protected], and a massege sent by you in my mobile you will delever my courior in my mention address, but i have not received the courior, after waiting two days i visit your nangal branch, when i ask for my courior from staff they told me that we have receive your courior and its already dispatch for delevery, but after another two days wainting the courior was not delevered by your delevery person, then i visit next time to branch they told me that sorry to say we have lost your courior, so please tell me this is your service, you are dealing this type responsiblity, how can we trust with you, because some time we sent very urgent documents by you courior and if you deal with this type responsiblity so how can we trust, please sortout my problem and take strict action againest NANGAL BRANCH, I hope you will understand my situation and shorout my complaint as soon as possible