Blue Dart Express Limited — Clarification regarding Delivery Area in Silchar (788001), Cachar ASSAM | |||
I often get consignment delivered at my resident address locality/area by all the courier services in town. Even I received couriers/consignment through Blue-Dart Courier at my present residential addressed locality/area. This time my bellow mentioned orders are shown as out of delivery area in the Tracking History of the consignment. I have got calls from Snapdeal[protected] twice in the evening around 1700 hours on 18th May 2015 saying that Blue-Dart attempted delivery but failed, do I want delivery again? I was quite surprised that throughout the day my family was present at home, than how the delivery was failed? Only after checking the tracking details I came to know that my locality is now out of Blue-Dart delivery area, its very surprising. Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- SLP[protected] Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- PI[protected] So, I would like to know in this context that what is Blue-Dart's delivery area and does it have an uniform delivery responsibility/obligation guideline considering the following queries: 1. Whether whole municipal area is covered? 2. Whether some specific Postal Index Number location/areas are covered? 3. Whether some specific roads, lanes, by-lanes etc. only covered? 4. Whether a specific area map is followed? 5. Whether solely depend on the wish of the local Blue-Dart agent? Therefore I would request your kind office to clarify the queries. I shall be looking forward to your replay. Was this information helpful? | |||
Blue Dart Express customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear arosmani,
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
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Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team