[Resolved]  Blue Dart Express Limited & ebay.in — Poor Delivery Service

Address:

Kolkata, West Bengal

This is the third time in last two months my shipments through Blue Dart courier has been delayed. Last two couriers were delivered in more than double the expected time after repeated complaints. My last shipment (AWB No. - [protected]) is still not delivered although the expected delivery date given by Blue Dart has already passed. This time also after repeated contact from my side, now when the expected delivery time has passed, they have replied mentioning some regulatory clearance process. There has been no update of delivery status in last two days from their warehouse. The item is a small video signal converter costing about 1800 INR.(God knows what regulatory clearance takes more than 2 days). I have received international shipments in less time (After all due regulatory clearance process). Neither me nor any of my friends have ever received any shipment in proper time from Blue Dart courier. This we say from our experience of online shopping for last 5 years or so. In 2013 Blue Dart could not deliver a pack of gourmets (coffee) of about INR 1200 from Mumbai. They said form 50 was required whereas form 50 is not required for Kolkata - 700014 (My postal PIN). Lastly I also blame ebay.in for choosing such poor logistics partners even after repeated incidence of defaults by Blue Dart & complaints from customers like us. It is the buyer who suffers. We do not opt for online shopping for refund or harassment but for the convenience of good unique deals. But malpractices like these are denting our faith on online shopping sites like ebay.in Consumers & fellow citizens be aware of poor services of Blue Dart courier. Jai Hind.