Blue Dart Express Limited — misbehaviour and use of foul language

Address:

New Delhi, Delhi

My reference no. is [protected]. I wish to put a strong complaint here regarding your service. Today i.e. on[protected], a courier (bank related papers from HDFC Bank) was delivered from blue dart to my address. Since i was not at home to receive it, my mother, a woman in her 60's received the courier from your courier boy at around 13:15 P.M. Since my mother is not highly educated and knowing that the papers delivered were important, she enquired a little about what it was regarding. The courier boy, very disrespectfully replied in a highly rude manner, almost threatening her and yelling at her. Thereafter he started misbehaving with her. When in the evening she narrated the incident to me, i had decided to go Police station to lodge an FIR against the person concerned. However i am writing this complaint to you before that hoping to get my complaint registered and acted upon strongly. this matter is o[censored]tmost concern for me not just because a family member was involved but horrible people like that man only, makes the women feel unsafe and humiliated leading to a mistrust on your company and services. i seek an acknowledgement of this complaint and also about your policy and potential action that will be taken up against this person so that the need to approach the police can be reconsidered. i am highly annoyed. hope to receive a quick response from your side. Pankaj Kumar Pandey mail id - [protected]@yahoo.co.in