Blue Dart Express — No contact/wrong status

Address:	110092
Website:	www.bluedart.com

I want to complain about this courier company blue dart. My awb no. Is [protected]. And the reason is i was supposed to receive a package from icici bank on 20 may from this courier company. And when i checked the status of my application on this company's website it shows that "no such consignee at the given address", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 2 years ago. Secondly, i didn't receive even a single call or even a miss call from this courier company by the courier person to say that courier is going to be delivered today, not even at the time of delivery. So how can this company update this status?
Now, when today i. E 21 may i called in morning to the customer care of this department, i was told that the package will be delivered within first half, now it is almost 17:00 and no contact no call from delivery person. Again shameful. I don't even know when this package is going to be delivered by this company, today or tomorrow or never? Thirdly, when i called the local office of blue dart, there are 4 contact no. Given on their website, all are not reachable, two no. S are switch off and others are not reachable. If i compare this service from other courier service providers then there is hell lot of difference. Other companies even provide the contact no. Of the person who is going to deliver the package. But this company needs a lot of improvement. I never had send any package by this courier company as this has happened with me earlier as well by this company, but this time i am helpless as the package is from a bank. And i can't do anything. And for these good reason i will refrain people from using this courier company in future.