Blue Dart Express — Very Consignment not delivered

Dear Sir/Madam,

This is to bring into your kind consideration about the poor service of Blue Dart courier. I was to recieve my important consignment from ICICI bank via Blue dart courier on Saturday 19 June 2021. It was informed via sms. But I recieved the delivery failure sms on same date ie., 19 June at 3:50 PM.

I immediately contacted customer care toll free number[protected] as mentioned in the SMS. The executive registered the complaint and assured me delivery on Monday ie., 21 June. I also got a call from one executive of Blue Dart Mr Rahul Sharma ([protected]) and he also assured me delivery on Monday 21 June.

But sorry to say no one called or contacted me for my important parcel. Fed up by this poor service, I called today Tuesday again to helpline and Mr. Rahul Sharma, but he gave me very foolish answer that the staff may have forgot the parcel and again told it will be done tomorrow.

This is very poor on the part of such a big organization that they hardly bother about customer and that too it is an important parcel.

Need to kindly intervene and please help me to get my important parcel asap.

Warm Regards,
Harpreet Singh
#[protected]