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hi had a similar experience with this website a year ago. When i threatened them that i shall take them to consumer court is when they finally delivered something with obviously nothing written on the cake and card and obviously doing it only because i threatened them with emails and over calls from other numbers. Otherwise they refused to take my calls.
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BookMyFlowers — Not delivered order and not returning money
Order number 258761, booked flowers and chocolates for my brother in the occasion of rakhi, they have not delivered order and not returning my money.