[Resolved]  BSNL — No customer care email id in bsnl website

Hi, Bsnl should add / mention email id of customer care of each and every circle / states as is been seen in other telecom network such as Tata Docomo, Reliance, Vodafone. By adding email id of customer care, customer can explain in detail there problems. Giving a call many time i faced problem, the customer care who are attending the calls are either have less business (bsnl) information. They dont have proper knowledge of BSNL plans and offers. They are hired on the basis of good communication skill that too only regional language. If a candidate is been appointeed for the post for customer care he/she should be good in english, hindi and a regional language and also he/she should get proper training for BSNL plans and offers.