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Freecharge Complaints & Reviews

Freecharge - Order not refunded by Freecharge Team

User
 Ashutosh Upadhyay on Feb 4, 2011
Hi all,
Want to see how bad in service the Freecharge (online cellphone recharge) are
Just refer my mails that I have attached.


ashutosh upadhyay <newtons.mind@gmail.com>

Order Refund from ccAvenue
7 messages

service@ccavenue.com <service@ccavenue.com> Wed, Jan 12, 2011 at 10:16 AM
To: newtons.mind@gmail.com

Dear Customer,

This is to inform you that the merchant has initiated the refund process for order number 534628 for your transaction on www.freecharge.in....
Complaint comments Read comments [16] Complaint category Internet Services

Freecharge - recharge not done in-spite of payment

User
 vinitpatil12 on Aug 7, 2013
I tried to recharge my airtel # 9096168633 online through freecharge.in using my CITIbank debit card... after the transaction I received a msg frm citibank saying that my card was used to make a purchase worth Rs.58 at AVENUES IND PVT LTD on 8 Aug... But the website says tht the payment failed and so the recharge cannot be done....
This is second such instance with freecharge... the last time my 150 Rs were deducted in similar way but that issue is still unsolved....
PLZ HELP ME......
Complaint comments Read comments [8] Complaint category Mobile Service Providers

Freecharge - UnSuccessful Recharge

User
 gopil on Feb 25, 2012
Dear Sir,

I recharge always on-line from freecharge.in, but this time i recharge my mobile (+91 9423410570) from this website on dated 25-02-2012 around time 8:30AM to 9:30AM. but transaction time ccavenue.com debited my balance Rs. 100/ on SBI Net banking. then i call ccvenue office this number +91 22 67425555 but there is no response from CCavenue.

So kindly needful help

Regards,
Gopil Gawande
jacobins1@gmail.com...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

Freecharge - Coupons not delivered

User
 khaneng111 on Apr 17, 2012
Hi,

The website called free-charge claims to deliver coupons worth of recharge amount when you recharge your mobile on their website........I have recharged and was supposed to get coupons...they gave me a tracking number for the shipment stating that coupons have been delivered...I have contacted their courier partner Aramex and they too say it is delivered...but the truth is nothing has been delivered...to me......It is a false game...do not get fooled around........
Complaint comments Read comments [3] Complaint category Other

Freecharge - not recharged

User
 durai2331 on May 2, 2011
I recharged my friend number through this website.They took 100 rupees from my account but recharge not done.I paid money through sbi net banging.Sbi ref.No.Ig49607390...
Complaint comments Read comments [3] Complaint category Online Shopping

Freecharge - Freecharge - Not delivering Gift Coupons as promised

User
 haffii on Jun 28, 2011
Hi

I have recharged my mobile balance through freecharge site. They assured me that they will be delivering gift vouchers worth of the recharge amount. I have recharged for 333 on june 6 and paid additional 10 for delivery charges. But still I have not recieved any gift coupons.

I believe these could be some kind of fake promotional offers to lure the customers to recharge mobile prepaid account balance through their site and finally you will end up with paying extra bucks for the gift coupon delivery charges.

Even one of my Friend had similar experience...
Complaint comments Read comments [2] Complaint category Telecommunications

Freecharge - Courier charges collection without sending Coupons

User
 ayushanant on May 28, 2011
Sir,
Freecharge recharge the mobile online and collects Courier charges for sending business promotion Coupons, but does not provide Coupons to the consumers even after several reminders.
So Freecharge is cheating with the consumers and collecting unauthorised charges.
Please guide me for action against Freecharge.
Sanjay Garg
Mobile - 8881053388
9756799173...
Complaint comments Read comments [2] Complaint category Online Shopping

Freecharge - on recharging the mobile balance is not received and bank account is debited.

User
 vimit goyal on Apr 4, 2011
I had recharged my airtel mobile no. 9928546566 with Rs. 50/- through net banking twice the same day. I hav not recieved the balance for both the recharges yet and the amount is being deducted from my bank account twice..
on complaining o the website helpdesk "carefree" there is no response......
Complaint comments Read comments [2] Complaint category Internet Services

Freecharge - debited my account but i am not get from my mobile

User
 rockyyc on Jan 18, 2011
Respected Sir/Madame

This is N RAJESH KANNAN here from Chennai. I have an IOB SB A/C No: 5730. I have transferred Rs.110 from my IOB bank to www.freecharge.in mobile recharge on 13/01/2011 through online transaction. (Transaction RBI Code : 544034). The Transaction was successful and the money is debited from my IOB bank, but till date not credited to my Mobile.I don't understand the issue. I Kindly look in to my issue and do the needfull to me.

regards
N RAJESH KANNAN
9715038428...
Complaint comments Read comments [2] Complaint category Online Shopping

Freecharge - "FREECHARGE.COM IS WASTING CUSTOMERS VALUABLE TIME AND HARD EARNED MONEY BY PROVIDING PATHETIC ONLINE SERVICES "

User
 Rahul_J_Gupta on Aug 12, 2013
Hello All,
I would like to share my worst experience of online recharge with Freecharge.com. When i tried to recharge my airtel prepaid number with amount Rs 749 from Freecharge.com after completing the procedure of payment It Showed At Freecharge.com Screen That My Transection Was Successful And Recharge Done Successfully BUT, I Didn't received my Recharged Balance at My airtel Number, Neither i received any email or text from Freecharge.com and Rs.759 got deducted from my Bank Account including Rs 10 handling charges. Then i sent a refund query to their customer department and...
Complaint comments Read comments [1] Complaint category Online Shopping

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