Joister Broadband Complaints & Reviews

I had logged a complaint for WiFi not working and they told me that it is a physical damage detected so a technician will reach your house to repair but even after calling 3 times from 1 month my WiFi is not repaired. After calling they say they will send a technician but no one has come to repair the WiFi cable or check....

My internet is not working from month
I have registered complaint about issue

But till date issue is not solved and same reply i am getting from month
Do understand your concern.

We are looking into your case and we will try to resolve the issue soon....

Not giving me bill even after agreeing and very slow internet speed ...no one picking up the call...

Too slow internet since days and nobody is resolving it it's been a week now...

I have been facing this trouble since a month but everyday getting same answer will fix.I am loosing my work and getting hamper to communicate with my clients.If thjs3 issue is not taken in priority.
i will surely now raise a case to consumer court no matter how much i have to spend money.As i already lost lots of money due to so many issues...

I have taken a plan of 10MBPS and paid Rs.7300/ for 3months.. I get speed like 0.4MBPS download speed and When I'm luck the speed goes upto 0.8-1MPBS only.. What kind of broadband company this joister is.. They are exploiting and looting the customers.. Their customer care never picks call and if they pick the call they just make false promises of fixing the network connectivity in a day.. Its been 2 months and still they have not fixed my...

Disconnect last 20 days. But not resolved....

Dear joister team,

Firstly please be apprise of the fact that i am being in relation with joister for almost 2 years, and since this year i am facing serious continuous service issues, my broadband connection is getting disconnected or not working. I have logged several complains but issues remains unresolved.

It seems that the joister no longer works in way of providing services to its clients, and hence i...

We had experienced most pathetic internet service. Not just that the link remained down so often but also poor support response. Now when we have demanded cancellation and refund of our money, the company has no spine to request apology, above that we get decline letter to issue refund. Why should we continue a contract with such horrible service and support. We want cancellation and our money back....

Initially, i was searching for good service provider in place of third class rajesh-hathway in powai. after extensive search for an sp, i came to know about joister broadband last year and i opted for their services and recommended to my colleagues as well. after few months o[censored]sage i start witnessing their same level of competence as i encountered with rajesh hathway for almost 3 years. suddenly, they stops their service for almost 3-4 days...

My user id with the service provider is "huzefas" (email - shakir.[protected]@gmail.com). i have pre-paid for 1 year service starting from april 2016. internet stops working frequently and on an average is not functional 2-3 days every week. calls made to their grant road office are never answered. now my broadband internet is not working since 5th july, for which i have registered a complaint with the head office but to no help. i want my money...

I took joister internet but i dint got speed at all. So i cancel my internet connection and they promised me that they will give my cheque in a 15 days.

But now almost 2 month, they dint give me money, when i call them they dint give me a proper answer and says ull get your cheque with in 2 days.

Please look in to this matter becoz i am not the one who face this problem, my many friends is having the same issue.br...

Opted for the service on the 5th of Feb in Mumbai St.Cruz West. A sales person my the name of Indrajeet attends to me(Mobile:+91 [protected]), takes my 3 month payment and has now gone silent. No one has bothered to come to setup my connection and it's 3 days now. The sales person Indrajeet disconnects my calls(made probably 25-30 calls to him) The contact center gives false assurances and hopes and not once have called back. I have been...