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Kazo Complaints & Reviews

A
Aakriti Kedia
from Bengaluru, Karnataka
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refund not issued.

Its been more that a month since i ordered a top and a braclet from kazo. After 10days of wait, when i wrote an email to them. They said that the order was cancelled. From that time onwards i m struggling to get back my refund of 1290. There is no response from there side at all. They have asked for my bank account twice, but there are not at all intiating the refund. What # service is this!...
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R
renu yadav5
from Jaipur, Rajasthan
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jacket torn after wearing 3-4 times

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.kazo.com

I bought a jacket from kazo store in gurgaon last year for rs. 7000/-, i have worn it for 3-4 times only and now its rexine has come out from the under arms area. When i showed it to the store they asked me to write a mail to the company. I did the same on 8-jan-2018 and since then i am calling them every day. After 2 mails i got a mail from their side that my query will be resolved soon but till now i have not received any input from their...
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M
manjumast
from Bengaluru, Karnataka
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refund not received

Address:Bangalore, Karnataka, 560017
Website:www.kazo.com

I bought 2 tops from kazo since there was a size issue i asked them to exchange with a lower size they said we don't have an exchange policy. You can return claim refund and reorder. Since i was in a hurry i ordered the correct size and since then i am fighting for a refund. They are just buying time saying please re enter your bank details and we will initiate the refund. If you have charged my card refund on my card why you need bank details.br...
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C
Charvi Khattri
from Allahabad, Uttar Pradesh
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refund

Website:www.kazo.com

I had ordered a product from kazo, the product was detective so i returned the product on the other day, they said they'll refund the money in 7-10 days. It has been a month now and now they don't answer to any of my mails. The toll-free number provided by them is wrong.
I have mailed them my bank details also.
How and when will i get the refund rs 2345?

Charvi. [protected]@gmail.com...
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M
MMona
from Amritsar, Punjab
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Fraudulent activity by Kazo

Address:143001
Website:Kazo.com

I had Rs 4000 in my online Kazo wallet and i used that to order from Kazo. The order amount exceeded by 145 which i was supposed to pay when the order would be delivered. I received the order after few days and i was told to pay the full amount so i returned it. Then i check my online Kazo Wallet and it is completely empty. I tried to contact kazo by calling on their helpline number and nobody answers and there is no reply to the emails too....
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A
anjali namdhari
from Delhi, Delhi
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Product not received

Its a big disappointment, , I'd ordered a a pair of earrings a month back and its still not there. please look into the matter order number #[protected] Product Code: 112946 I request them to either return the money or send the product. placed on 27 September 2016 18:35:05 IST Judith Earrings 112946BLNA Grand Total Rs 690.00. I'd tried calling them on the customer care number[protected] no one picks up the call and on writing a complaint...
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S
sheebz
from Hyderabad, Telangana
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Leggings

Address:Bangalore, Karnataka, 560066
Website:www.kazo.com

This is such a bad store one can ever imagine. they just cheat the customers by charging more and giving very bad quality of the products. i had purchased one black leggings of rs 4k and its not even 1 year that i have used this product and just within 5 months the quality has shown its reality. now when i went to store in market bangalore they kept the leggings with them for 1 months and now when i called them they said that their quality...
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P
Palki Sharma
from Mumbai, Maharashtra
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Totally annoyed

Address:Gautam Buddh Nagar, Uttar Pradesh

This is so bad about the brand. i have ordered 3 products from kazo 1.5 month back
AND ITS STILL NOT WITH ME...
I have contacted many a times they always say today they dispatch but that never happen
on the name of: PALKI SHARMA

Please make it ASAP...
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S
shubhra bhagat
from Mumbai, Maharashtra
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MISBEHAVIOUR BY THE STORE INCHARGE

Address:Ludhiana, Punjab

I visited your store at WESTEND MALL, Ferozepur road, Ludhiana on 25th January, 2014. i had asked one of the sales girl to get me a different size for the top i was trying. she kept me waiting for 20 minutes in the trial room and when i asked her she said you should have so much sense to come out of the trial room and started yelling at me in front of all the customers. she even said that there are so many customers and i am not the only...
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S
sneha.chaudhury
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SALE OF DEFECTIVE ITEM AND THEN IRRESPONSIBILITY IN REPLACEMENT

Address:South Delhi, Delhi

I had purchased a top from the brand KAZO two months back for Rs.699. The store I had purchased is located in Select City Walk Mall in Saket. One day later I realized that the product was defective. Since the Price Tag was not removed, I returned the top in the store with the promise that the top would be replaced after two weeks. After that I visited the store on three occasions over a period of three months. The first two times the store...
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