Kurl ON
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COMPLAINTS

Kurl ON Complaints & Reviews

V
Veeshu Gupta
from New delhi, Delhi
Feb 18, 2023
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I'm complaining about our single mattress

Address:Karishma Apartment flat no 76, I. P extension

It was pressed from one side for about 4 inches....
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M
Mohd Arif Zia
from Thakurdwara, Uttar Pradesh
Jul 5, 2021
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Late delivery of product

Address:kolkata

The main head supplier of kolkata(paritam [protected]) called me and asked for 2 more days as they already delayed the deleivery, even after passing of two days the product not received and he is not attending my call nor replying my whtsapp msg...
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M
Mamta Lohiya
from Powai, Maharashtra
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Problem in matters

Address:Ashoka Ikon phase 2 bungalow number 28 mowa Raipur

Actually I purchased a kurl on mattress last 5 months back and now the mattress is pressed downwards from one side and it is still in warranty period and it's my complaint about it I request to please take actions against it as soon as possible...
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H
Htaneja
from Meerut, Uttar Pradesh
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Regarding mattress replacement

Address:Vellore, Tamil Nadu, 632014

I have my complaint number 95508
Under this the mattress was applied for replacement and my complaint was approved but it's been 2 years since the complaint still the mattress hasn't been replaced the replacement was initiated in december 2015 it's 2017 still my mattress isn't replace whenever i call the customer care they say that replacement has initiated and it will be replaced i don't know how many years it will take to replace...
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P
Piyush chand a
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Poor quality mattress

Address:New Delhi, Delhi, 110046
Website:Www.kurlon.in

I have bought kurl on mattress few months before for an amount of rs 6000 afterwards due to poor quality i request for change and they just repair it and take extra1000 rs and the product is not satisfactory..i have bought that expensive product due the mark of brand and quantity perspective and now they are not listening . moreover they are not even bother to pick up call or respond an email.please look into this matter and i hope to get...
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S
Shubham_077
from Palasbari, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of Super Deluxe Mattress

Address:781028

My Service ID- 1300239. I have purchased 3 mattress from a dealer of Kurl-on i.e., from M/S Cotton House, Survey, Guwahati, Assam on 02/11/2015 and from them 1 Super deluxe mattess 7x6 feet had some defect, than i launched a complain regarding for the replacement on May, 2015 and the Engineer RAJ KUMAR PASWAN [protected] came on the same month for the inspection and he approved for the replacement and told me that your mattress will be replaced...
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T
Taruna88
from Pune, Maharashtra
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Chairs

Address:Pune, Maharashtra, 412207

I bought four poly-tuff parmar chairs from a shop named 'kurl on' in wagholi, pune on 6th may 2016 with a guaranty of two years. The next day we found out that two of the chairs are bent and anybody who will sit on them will fall. We faced embarrassment in front of our guests. Now when we went to him and asked to replace the chairs, he said he doesn't have another piece left and will bring them in a week. We went after a week to him and again...
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M
miku1
from Pathankot, Punjab
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Pillow

Address:Amritsar, Punjab, 143001
Website:www.kurlon.com

I bought a kurlon pillow from the best price wallmart store amritsar in around 14 february 2016. The pillow is described as kurlopillo dew polyester fibre pillow size 609*406mm code pl0017. It costed me around rs200. However the pillow was of inferior quality and it went shapeless and brokedown very early. I purchased this pillow because of the brand kurlon but it was very inferior and bad quality product. It was not at all accepted from...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.kurlon.com

As per the KURL ON person visited mattress spring is damaged leading to health issues in our family sand same need to be replaced. But after that visit no action has been taken from company.I am trying to reach out to the company but the customer care no also come busy and my call always be on waiting and get disconnected after 15 min.

Complain N0 TN92969...
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S
Sachin Jain
from Mangalore, Karnataka
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Worst mattresses in the world and worst customer care

Website:www.kurlon.com

I raised compliant with Curl on 2 months back & I have been given a complaint number. With repeated follow up with customer care, I did not get any call back or survey done for mattresses. They calling there company as number 1 & I call it worst company who fail to fulfill customer service and do not provide quality product. Why this company is till running and who gives then Quality check certificate ? I doubt if ethics lies anywhere.br...
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A
amit050
from Gurgaon, Haryana
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no response of complaint no. tn 77243

Address:Munger, Bihar

Sir I filled complaint against the KURLON MATTRESS purchased by me it is compressed only in the use of 10 days. Complaint was filed by me on Jan/2015 purchase date of mattress is 03/DEC/2014from sudha ply centre munger bihar . Complaint no. Is TN77243. Sir have called several times to toll free no. [protected] Of kurl on customer care but nothing happened till now.sir I hope that I will get proper feedback from your side. Regards amit kumar...
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S
sumesh_74
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dining table in bad shape

Address:Kozhikode, Kerala

I had purchased a Kurl on dinning set on the 2nd of june 2011 from a dealer at thrissur mridulla furniture and now the dining set is in a very bad shape the cushions of all the chairs have come out and the chairs are all shaky already two chairs the cushions have come out and not able to use it currently i am residing at calicut i have made a complaint at calicut office and the technicans had visited my place two times they said they will...
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S
Saurabh Negi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective mattress

Address:Dehradun, Uttarakhand

Dear Sir,
I had purchased a pair of kurl on mattress from Station Sub Area Canteen,Dehradun cantt. vide bill no.079739 dt 30.10.09. amounting Rs 4488/-. After about 5 months these both mattresses started giving problem like getting pressed in the center also its stitching getting open on both the sides.. I had given written complain to Canteen Manager, instead of replacing he directed me to CSD Depot Dehradun.Who in turn asked me to...
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