Lotus Electronics Complaints & Reviews

The Sales Team Looked Like In A Hurry To Sell Me This Piece. They Tried To Advertise All The Best Possible Features Of This Product. Having Brought Home. We Discovered That The Brand New Laptop Hangs. The Touch On The Screen Sometimes Freezes. It Stops Working. I Went Back To The Store Informed Them About All This. First Of All They Were Rude, Second Having Sent It To The Customer Care Team . I Was Told That The Team Is Not Diagnosing Because...

I had purchased an air conditioner 1 day back and the installation team was not able to install it due to technical issues. I requested lotus electronics to take return o[censored]npacked sealed ac, however they refused to take the product return...

Worst refurbished products... Cheat customer take more money and poor customer services gives second hand products...
We purchased a fridge at first time they delivered the one which had dent on the door second time the light of the chiller was not working and third time they delivered every single minute it produces a sound its so noisy so irritating feels like the fridge will burst.

They did not even bothered and...

२२ मई २०१९ लोटस महू नाका शो रूम से६५ लीटर ओरिएंट कूलर ख़रीदा डिलीवरी के बाद पानी लीकेज हो रहा तुरंत कंप्लेंट करने के उपरान्त आज ५ दिन हो गए अभी तक समस्या समाधान नहीं किया है...

Dear team,

I was purchased phillips led tv model no.39pfl3850/v7 a11 on 15/09/2016 from mhow naka lotus electronic.
Lotus electronic assured me 3year warranty.
Now my led tv is not working.
I have trying to contact customer support but they are not provide services.

Details
Complaint. No.1074
Name - lokesh songare
Mobile no.[protected]
Add with area pincode - 25/a,...

Sir today at around 8:00pm we bought newly purchased sony DAV TZ145 home theatre system and when we unboxed it we found one of the components missing that was HDMI CABLE AS PRESCIBED in the manual
Also the service person and the store keeper didn't check the item before delivery and dropped at home and gone away without proper installation and checking and abused us saying that if we didn't give them extra money they Will not cooperate...

I have bought Eureka Forbes water purified from Lotus vijay nagar indore, but now it is faulty last one month but Eureka forbes giving poor response not responding Please replace my product or return my money ...This is responsibilty of lotus company warentty will be expired on today but no one responding i have also call to indore eureka forbes and agra eureka forbes but i am getting poor reponses...

Lotus has worst customer services, they never deliver their promise,
I bought 2 Refrigerator from Lotus and 1 of them had issue with the lock from day1. They committed to resolve it in a day or 2 and it is being 20 days, no action being taken, in-spite of 20 calls and 3 visit.

Another problem was they told me not to open new refrigerator as they will send company guys to open and give demo, but in real noone showed...

I have purchased a new Samsung Invertor AC on 14th of June it was delivered the next day and while the installation a fault was discovered in the fan motor of the new AC. On reporting the problem to the company they diverted the issue to Samsung service centre. The customer service department is now showing negligence and is very rude towards either the repair or the replacement of the new AC. Both the lotus electronics Bhopal and the samsung...