NEXT Electronics
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COMPLAINTS

NEXT Electronics Complaints & Reviews

I
imranril
from Mumbai, Maharashtra
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Wrong product received

Address:Thane, Maharashtra

I have telephonic ordered two products Tummy Reducer(Female) and Mini Coreset(Female) from Planet M(Next Electronics) of size 44 inches i.e. Tummy Reducer(Female) of XL size and Mini Coreset(Female) is of XXL size. The same is mentioned in cover(outside) box order slip. But when I opened the box I found the mismatch in size for both the products. I found both products are of one size less. Details are mentioned below. AWB# :[protected] Order...
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D
D.Srinivasa Raju
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complainant against next manager, eluru

Address:West Godavari, Andhra Pradesh

Dear Sir,

I bring to your kind notice that, I and my brother -in-law E.N.Raju, Koalkatta have purchased videocan washing machine vide model no. VS70H11GMA and Mp/[protected] at next showroom, Eluru, W.G.District A.P., On 23.6.2013. Some hard sound in wheel drun in washing machine. On that i went to next show room, Eluru on 15.7.2014 at about 7.30 pm, i have informed about the problem of washing machine to manager and...
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S
santanu.behera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free gift item not delivered

Address:Tamil Nadu

I purchase one LG 42" LCD TV on 14th, February 2011 from Next Electronics (Galaxy - Home Appliances), Ambatur, Chennai. There is a free gift, LG Blue ray dvd player with that LCD TV. It was mentioned on the bill and it is still due. I asked them for this dvd player many time for they are not listening and always say they have some problem with the LG vendor. Can somebody please look into this mater. i attached the bill with this complain...
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I
ithyakumars
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Chennai, Tamil Nadu

Hi,
This is with regard to the purchase of Samsung 40” 6series LED TV at Next outlet at Ambattur, Chennai, Tamil nadu. I had a very bad experience there and it has caused me losses also infact, interms of losing my new year offer from Samsung againt this product now.
It started like this, I have booked this TV on 31st Dec 2010 with a prepayment of Rs.29,270/- and balance in installment through Sriram finance and the same go...
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A
ashutoshkabra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI complain

Address:Thane, Maharashtra

This is in regards to the Consumer durable loan.

In the month of Jan I took a Videocon LCD TV from Next Store at Cine Wonder Shopping Mall, Ghodbunder Road, Thane (west) under the EMI scheme from Bajaj Finance. The product cost was 14000 rupees. And the EMI was 1167 rupees. However I also availed two years extended warranty by paying Rs. 810 in Cash for which I was given the bill. My EMI started in March, 2011. The EMI Amount...
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A
ashwinrajendran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Air Conditioner with No Cooling

Address:Chennai, Tamil Nadu

The sales representative of NEXT behaved in a horrible manner when inquired about the malfunctioning brand NEW Air Conditioning unit.
The retail outlet has been informed about the complaint for more than 20 times and no action has been taken till date.
Sales representative used abusing words for closing the call

Name of Outlet: NEXT
S. S. Electronics
...
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K
krgk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luring and trapping a customer on false information by the shopkeeper

Address:Bangalore, Karnataka

This is with respect to luring and trapping a customer on false information by the shopkeeper.
I wanted to buy a laptop during Diwali Season. I was looking to buy the product in EMIs as I did not want to spend the whole Rs. 49000 at one shot. I wanted to buy DELL Inspiron 15 Inch, Intel Core i5, 4GB RAM. Some did not have the product or some were having huge EMI interest or some were having huge processing fee. At last, I zeroed in...
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P
Priyank Raj Katariya
from Chandigarh, Chandigarh
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damaged product

I purchase Videocon AC from Next electronics showroom located at Sapna-Sangita road Indore-12(M.P.) They deliver AC with damage remote. Then i complained about it and they gave me a new remote but even this remote is not working. I again call back but they are not responding it properly and after some 3-4 hour they told me that you will receive the working remote in next one week....
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G
Gaurav Monga
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop

I bought a laptop from next in the month of April 09 and in the beginning of September 09 the laptop got bad i took it to the service centre for repair as it was still under warranty and I was told thee that the laptop was not new and the operating system was installed in the computer in the month of October 08. How can the operating system be installed in the month of October 08 and i bought the laptop in April 09.

This is...
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P
Poornima Prasad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad customer service

I visited NEXT ELECTRONICS yesterday evening to enquire on LCD TVs. I understand that Full HD TVs are in the market but I only wanted an HD Ready TV.u

Not only did the sales lied to me that such TVs are out of market but also ridiculed me for choosing an older technology.

I could have argued with him as I know more about about HD technology than sales guy, but i still told him I know its latest but I want only...
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J
J.ALLI
from Noida, Uttar Pradesh
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delivered poor quality air conditioner

I purchased 1.5 TON L.G ROOM AIR CONDITIONER FROM NEXT ELECTRONICS SHOP AMBATTUR BRANCH . AFTER INSTALLATION IT WAS NOT WORKING PROPERLY, EVENTHOUGH WE COMPLAINED REGARDING THIS . NO ACTION WAS TAKEN.

PLEASE BEAWARE OF NEXT ELECTRONICS SHOPPE, THEY ACT TO GIVE CUSTOMER CARE, BUT TOTALLY ZERO PECENTAGE CUSTAMER CARE EXIT THERE.

AFTER SELLING THEIR PRODUCT NO RESPONSE, THEY DON"T EVEN LIFT THE PHONE....
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S
Sachin N
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware of NEXT Electronics

I recently purchased LG-29FG2RVE TV from one of the NEXT Electronics outlet at C-3, C-101, Sagar Garden, L.B.S. Marg, Mulund (W), Mumbai - 400080.

I purchased this product on 11th Oct 2008 and it was delivered to my place the next day i.e. on 12th Oct. I was very disappointed and frustrated to find that the TV set that I received was an old and used one. It had dust accumulated on it all over and also had major scratches on...
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