Tikona Infinet Private Limited Complaints & Reviews

I am facing Multiple disconnection issue every other day. I have sent 2-3 emails and also complaint number of times whenever my wifi goes down.

Please provide a feasible and sustainable resolution at earliest.

User ID : [protected]

Name : Abhishek Turak

Number - [protected]...

Hi,

I feel bad service from tikona. Since more than 3 to 4 days gone and issue is not resolve by support team. They always response in auto system, where there is always same message of 4 hours if we complain from mobile and if we send email then 3 days. But problem is not resolve, except it is automatically resolve. At last now only tikona.in site is opening, but i can not do new complain because once any complain is registered...

Hi,

I feed bad service from tikona. Since more than 3 to 4 days gone and issue is not resolve by support team. They always response in auto system, where there is always same message of 4 hours if we complain from mobile and if we send email then 3 days. But problem is not resolve, except it is automatically resolve. At last now only tikona.in site is opening, but i can not do new complain because once any complain is registered...

Reference : Complaint no. 1-[protected], 1 - [protected], 1 -[protected], 1- [protected], 1 - [protected], 1- [protected]

Dear Sir,
I had taken your connection on 01.09.2021 after being a loyal customer of ION for 6 years which used OFC. On convincing of of your sales person, I took your connection which did not have OFC. He had assured o[censored]ninterrupted connection and best service for Tikona. However to my dismay, within...

Til.[protected]@tikona.in
[protected]@tikona.in
j.[protected]@tikona.in

I have received a complaint regarding TIKONA SCAMMING PEOPLE BY MISLEADING - OFFERING UNLIMITED SERVICE PLAN AT LOWEST TARIFF POSSIBLE.

Once persuaded, they ask prospects to pay deposit money of about 2500/- rs. and later they revert stating that the services are not available in your area. Sometimes they will have you gpay the amount....

We are facing the same issue, a lawyer called Shruti sharma called us on 2nd Jan 2021 from respected Kadkadduma court, chamber no 108, to make the outstanding amount of Rs. 1800, she called at 4:00 pm and given us the deadline of half an hour otherwise she was going to file a legal case against us, after a little conversation she said ok she can give 1 hour time to make the payment (till 5:00 PM on 2 jan 2021) and told us that she is going...

I have sent email requesting my account closure and stopping of tikona internet services to [protected]@tikona.in on 14 December 2020 and on 16 December 2020. But since then i am getting calls everyday harassing for continuation of services....

I have taken tikona broadband connection in the month of october 2019. From the week i had this connection, i had lot of issues with connection unavailability. Despite multiple complaints, there was no progress/ improvement. I have requested for connection termination/ cancellation in the month of april 2020 due to poor service and frequent unavailability of service. Service request number: 1-[protected]. Tikona service engineer visited the...

I have paid to tikona for wifi installation but not installed due to issues. They have about to process my refund and till date only exchange mails are happening. Not got refund.

Please find my online payment details below.

“ I have made online payment and want online refund”
On Thu, Apr 30, 2020, 1:35 PM tikona.lead

I have made payment from my Axis account on
17th March 20...

My connection ID - [protected]. i had subscribed to tikona services and paid the amount for the services upto 15/12/2019.

I have already informed tikona on their customer care email id several times from 20/092019 for the termination of my services and I have already paid all dues in advance.

However, despite of several communication i.e. mails telephonic conversation etc. Till date I have not got confirmation...

Respected sir/madam, i am ashish pratap singh i had applied for internet connection on the name of my brother harshit pratap singh. A sales person comes to visit my home from tikona company.

The salesman name ratan contact number +[protected], said we have network availablity and can provide internet.

He took charges by online payment.

After 4 days he is telling me that we don't have network...

My billing account number is[protected]. I just got a mail stating that i have rs. 1500 pending dues as termination penalty charges. I am not aware of any such charges as nothing was communicated to me by the company. I have handed over all the devices and also paid all bills on time.

This is customer harassment. Please resolve this and remove this unnecessary charges....

Hi,

I took the tikona broadband connection account #[protected], on 20th nov 2018. This was a prepaid connection with quarterly renewal. After completion of 3 months i did not like the service and did not renew the service. I also raised a complaint for not getting the connectivity on my modem.
On 16th march i got a mail from tikona that if account is not renewed the service will be suspended (Email screenshot attached).br...

Hi sir/madam,

My tikona details:
[protected].

This is to highlight the trouble and harassment i am facing regarding connection relocation and refund concern. Tikona cannot transfer my broadband connection to my new location hence promised to refund the remaining amount however, did not see any further action since 15 days.

I applied for connection re-location (Transfer) last month. Your...

Madam / sir
I subscribed tikona bradband services for internet connection from the tikona infinet pvt. Ltd. From 2th jan 2019 and immediately made payments for the same.
I started facing connectivity issues from the very first day of commencement of services from tikona and registered the complaints time and again. But the problems persisted and finally resulted in me baring loss of rs. Twenty one thousand only because of pathetic...

Dear sir,
I was a subscriber of tikona internet provider in pune for about one year. I requested them to disconnect my internet connection on 22nd april, 2018 since i was relocating. I have called the customer care tens of times, mailed them multiple times to disconnect. I have recharged on 30th march for april month. Even i have used till 22nd april well before the month ends. Instead of disconnecting, they have stopped rentals only...

I have taken connection on 7 jan but since that day my plan of 10 mpbs never worked as expected, they charged me 1533 for initial setup and one month rental, but all in vain, since day 1 i am getting poor speed and no connectivity. Engineer visited 5 times and nothing worked till today. I asked them to cancel the connection and refund the money as this is breach of service contract where i never got speed as per my plan and faced several...

I was not using intenet from last many times but he charged me but may be i have not informed him so i am liable for 1217rs. I have not paid so i receive notice from tikona. After two or four days, i was having one call from delhi police that your case registered in delhi so if you will not pay then we will take action on you. I know he was not police but payment collection agent. Then one person with police guide me how to pay through online....