Tjori Complaints & Reviews

This is regarding order number Order No: [protected]. I have not yet received the product nor refund. After sending so many emails you just get stuck in the loop of customer care emails. No action taken whatsoever.
So, I have decided to take up the issue legally....

My order number Order No:[protected] . These people cancelled my order without informing me and didnot even refund my money . Please ask them to refund my money at the earliest...

Long Story short -
This was an urgent order placed on 1st August 2021, with a promised delivery date of 15th August 2021 .
The order moved into production with craftsman the moment I made the payment .
Till 15th August, no email or message or call was received from the Tjori team informing me about any kind of delay .
I called up on 16th August to check, but was informed by a robot on the phone that their CUSTOMER...

I have ordered 3 products on 19th July (pre-paid), 1 product delivered on 23rd July however 2 left. After that I have chased so many times on email for products when to be delivered. 2-3 times they said your order will be delivered on X dat but haven't. Also, they kept changing the delivery date and did not inform me through email. Their number are not working currently.
So stressed. I even wrote a review but seems they are not affected...

I placed the order (id [protected]) on 2nd Aug. Tjori cancelled the order from their end without any prior notice or explanation. I neither got any refund nor reply from them. Have been trying to contact them since then. But no reply whatsoever. Pathetic service!...

Even after sending numbers us mails, Tjori has fraudulently kept my order on hold . The delivery time is already gone by and there has been a delay beting acceptable time . Called up the given number . The number doesn’t work saying all are working from home . No response through email or call backs even after promises made on robotic replies . Kindly look into this . As I will be filing a FIR pertaining to fraud ....

I have ordered one kurti from Tjori. It was not of correct size so I asked for return and refund. They said only exchange possible. So I booked another item with bit extra charge. They picked up the old product and said while delivery of the second one, I only need to pay the extra amount. Today the product came for delivery but they are asking for exact price of the product. That means the refund of the old order is absorbed by tjori. The...

Hi,

This is to inform you that total amount paid for Tjori online order [protected] was Rs.3207, whereas only refund of Rs.1131 has been processed at Tjori’s end.

This prepaid order was placed on 27th June 2021, and was cancelled by Tjori citing pandemic impact on 14th July 2021.

Attached below is the screenshot of refund mail showing the discrepancy.

Extremely poor experience...

I had placed an order for Pink Silk Kurta costing Rs 2469 on 7th July and the order#[protected] was confirmed with a delivery date for 21st July.
After a week much to my surprise the order showed cancelled automatically without any intimation. The number provided in the website due to covid is out of order.
I have sent a mail to [protected]@tjori.com request no# is being created but no response yet. No repayment or my order...

Order placed on 20th june’21 but still product not delivered and now it’s cancelled after a month as per website and still following up for refund but no response ....

The company is pretty unprofessional in their approach. The order was supposed to be delivered by 2nd July. It was placed on 20th June. They have automatically extended the time at the backend to 9th July without updating or informing. There is no number to contact them. The owner details are absent. Mansi Gupta is the founder by the way. They are not responding to what are they going to with my order apart from informing me that they will...

This is a fake company I believe, I ordered a month before paying it but still they have postponed to July 6th, there is customer care number and mails and msgs are simply auto generated..pls don't get cheated..spread this msg as much as possible coz others don't get deceived.....

My order was placed on the 27th of May and the only reason it was placed was because they estimated the delivery on 7th june as i had travel plans.
They have been delaying my order, till date with vague mail replies and no concrete answers.
It got shifted to 14th June, then their customer service (which is generally there to help you) delayed it to 15th June and now it is the 21st of June.
The payment has been pre done.br...

Hi, I ordered a kurta from Tjori.com on 27th of last month and they promised to deliver it by 7th of June 2021(I understand there was lockdown and all the deliveries were late) . Later when I checked their website around 5-6th June to track the product about the delivery, it showed me delivery date 14th June . They made false promises whenever I asked them. They were like it will be delivered by 14th any how. I followed up again they said...

I placed an order on 23rd May 2021 which was expected to reach its destination by 1st of June. All along this period, there have been no communication or tracking details shared by them.
The order was canceled and returned and there was no intimation by TJORI.
Moving on, I wrote an email expressing my frustration and there was no acknowledgment for the delay.
They reshipped it from their end and then expressed the estimated...

I placed an order on 23rd May 2021 which was expected to reach its destination by 1st of June. All along this period, there have been no communication or tracking details shared by them.
The order was canceled and returned and there was no intimation by TJORI.
Moving on, I wrote an email expressing my frustration and there was no acknowledgment for the delay.
They reshipped it from their end and then expressed the estimated...

They delivery was assured for 29th May which they postponed for 5th June and now today on the 5th June they are postponing for 12 th June.
I am asking for Refund of my amount from the 1st of June but they assured that the products will be delivered on 5th June and today they YET POSTPONED FOR 12TH JUNE.

AS I NEED TO GO, so please Refund my money as you are not able to send the products.

Thanks...

7th April
Tjori team service is one of the worst services I have gotten so far. I had ordered this product and did not receive the entire set and the colour is nowhere near the one shown online. I tried sending it back. I sent a minimum of 50 mails and waited for 2.5 months and still waiting for someone to come and pick up the product. Very irresponsible behaviour and extreme lack of service. The stupid product is still lying with...

Cancelled my order and instead of getting my money back got a lifetime coupon. Now when I'm wanting to use that coupon they are saying that you already ordered something with that coupon. And you will not be able to use that till the order is returned back to us. WORD OF ADVICE - DON'T EVER SHOP ON THIS ### SITE....

Ishabana Akil Shaikh had selected kurta pajama for kids the amount was rs597 and it got deducted from my account and order is not placed ur customer service number is also not working it's showing wrong no u all cheat customer s like this or what plz contact me on my registered no or else I will take strict action...

This is third class worst fraud online shopping app it does not even deserv single star, please dont buy it anything .
I have placed order for around 2399 and its been month i am still waiting after writing to their support i am only getting message from nikhil who handle chat box that your request os sent to apparel team don’t understand if this gonecase apparel team is exist or not even they are not cancelling my order and not...

Tjori is a fraud company, their service is really poor. They cancelled my prepaid orders and now not refunding. Nobody is responding to my calls, mails. Thrice one of the team member called on my number and threatened me not to email to tjori support or else he has my address, so he will come to my house and [protected]@pe me.

I am scared...

My order was cancelled by the Tjori customer executive named RAMAN after 3 months of order placed. I was keep on following over email for the delivery and everytime I got response as "we will dispatch". But this guy Raman cancelled without informing me and when I showed my dissatisfaction over email, he called and started using abusive language and said will not return actual amount of money.
This is how Tjori serves their customer...

I ordered a kurti and was so saddened after receiving it..kurta seemed like stitched form a lining low cost material which is unfit to be used as inner also...and the stitching !!! What to say...it didn't get inside my head...disgusting...making money by cheating ppl ...get a life creepy Tjori..I wd say Change the name frm Tjori to chori😡😡😡...

I have order 3 wellness items in tjori app and till now I have no update of my order and also I'm unable to view my order status in all and also in website .I haven't received any tracking id and not even any status update ....

The company is not able to fulfill this order or refunding my money. They have moved the delivery date 6th time. It’s been more than 1 and half month since I placed the order. I am not willing to wait anymore and want a full refund....

This company has the worst possible customer care. They first delivered a damaged product and didn't pick it up till 3 weeks! There was no customer care number and neither is there a telephone call from them. Imagine! Your money gone you are waiting for them to grace you with customer service. It's been almost a month and they still don't have any clue on the balance order remaining and replacement. This is beyond cheating and how ! Please...

They are not replying to my emails. I have been waiting for my product for the past 2 months. The product ID [protected]. Please help me....

Tjori have a replacement policy for clothes in case of size issue. When I reached out replacement there was a response to initial email for more details of product which I did provide but no action/ Response from tjori despite chasers. Seems like Tjori are fine with customer complains and care less as long as more people are ordering from the website. Initially the team looks professional however when an issue arises it is ignored. Tjori...

Tjori is a pathetic site.
I bought 2 dresses our of which one is delivered with a tag of Xxl but it's size is actually S.I mailed them regarding the same and they replied to my first mail regarding options of refund which can be used later and then I kept on mailing themfurther to which I haven't got a single reply.There is no reply to my enumerous mails and no pickup is done and no refund as yet.There is no phone number to contact...