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Zookr Complaints & Reviews

S
Somesh bhadauria
from Mumbai, Maharashtra
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got different product which is dead

Address:Kanpur, Uttar Pradesh, 208014
Website:Zookr.in

I have ordered vapor kw77 smart watch with camera and the product which is shown in the website is totally different from what I received.
My order id is - TNSMDWWMG4BV
And product is dead i had raised the return request after that they again send me the same dead product. It is not even get charged. I have uploaded the video of charging.
The reference id of return request is - CR104728
Tracking id.[protected]...
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srirangamdeva
from Ariyalur, Tamil Nadu
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defective wrong product delivered

Address:620006
Website:www.zookr.com

Zookr delivered wrong defective product to me on 5.11.18. I have ordered joombox on 30.10.18.
I have paid rs 1599 through online mode.
After opened parcel found wrond defective sound joombox. I have complaint to zookr customer care several times. But no response. Now they told me to send parcel with my own expences. Courier asking rs 400 for parcel return to xooke delhi.
The details were given below

Order...
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A
atul javkar
from Mumbai, Maharashtra
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wrong product delivered

I had ordered Zossil Y1 Smart Watch with Camera with the track no [protected] . I got a shock of my life that the product which i had ordered was totally a low cost product. when contacted customer care, they did not help me neither they transferred the call to senior. Kept on saying there are no seniors. Spoken with 7 Agents. The worst customer service...
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M
Muthuvenkataganesh
from Coimbatore, Tamil Nadu
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order vapor kw77 smartwatch delivery another

Address:600029
Website:Delhi

I am ordered the smart watch inzookr website through online which I saw the face book video, i am ordered it.but they are sent another one. suddenly i was contact the customer care.they are anawer me irresponsible and also says this is the right one.iam very much disappointed.one more think the product was not working.Rs1800 is my three days
working salary.they are cheating me.i was sent mail at [protected]@zookr.com.but they says we are...
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A
amitsardana140
from Ludhiana, Punjab
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vapor kw77 smartwatch

My name is amit sardana, i ordered vapor kw77 smartwatch at site zookr.in on 09/10/2018.

I received the courier on 15/10/2018 and post opening the parcel i found that the watch is totally different from watch which i ordered. It has totally different feature of watch which i saw on site. No company name written on this watch as this is fake desi watch.

I raised the issue with zookr customer care on 18/10/18....
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P
Prbal Biswas
from Kolkata, West Bengal
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zoomstar jio box

Address:700131
Website:zookr.in

I order for zoomstar jio box from zookr. After waiting of 7days i received my products but the products i received and the products i order that is completely different products altogether.

I raised a complaints they replied from gmail.com that i have to couriur the product to the below mention address after that they will return my money.

After seeing all the post i really doubt that thy will not refund me...
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C
Chandu anaparthi
from Vijayawada, Andhra Pradesh
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I received a product which I haven't place

Address:New Delhi, Delhi, 110041
Website:www.zookr.com

This my complaint I placed blackberry q10 refurbished but they send a Samsung mobile which is not working and on the same day I put a complaint regarding the product.after one week I received a mail please send unboxing Video unfortunately I never take any video .then they refuse to take complaint. I lost nearly ₹5000/-. The customers executives are not reachable all the time I awaited till now but there is no response....
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K
Krishnagowda Ar
from Bengaluru, Karnataka
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oneplus 6 mobile phone not delivered

Address:Hassan, Karnataka, 573202
Website:Google

I have already registered my complaint against the non delivery of one plus 6 mobile phone ordered on 25th october 18. My phone number is [protected]. Order id number 6xqmewh3mep1. My repeated request they have not responded and delivery the phone. Please register my complaint and do help me get back my money or despatch the product.
Regards
Krishnegowda hassan mobile phone number [protected]...
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A
Ajit singh123
from Siwan, Bihar
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delivery of wrong product

Website:zookr. In

I have booked a smart watch from zookr electronic. Vapor kw 77 which is similar to samsung smart watch but i get local smart watch of chinese company. When i email then about my query they said we have delivered the same item. But the smart watch they are showing on website and the one they are deliver is very different. This is fraud company please help. As i already paid the payment of watch that's why they are not giving response.....
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S
Srikanth Reddy Sangu
from Hyderabad, Telangana
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supplied wrong and different product

Address:Hyderabad, Telangana, 500003
Website:www.zookr.in

We order kw69 smartwatch through https://www.zookr.in/ on 14th oct 2018

We received product on[protected] but after opening the box product is not kw69 its y1s smart watch

They cheated us with other product and there is no any invoice in the product they supplied

Received product image is attached
Zookr is cheated me and no one is responding me

My number is : [protected]...
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Address:Ahmedabad, Gujarat, 380055
Website:Zookr.in

Zookr sales fake watch and they don’t deliver the mentioned product. They do cheating with customer. I ordered smart watch while they delivered another cheap product which doesn’t have any of the mentioned functions. On raising a complain they refused to refund. They do cheating and still our indian government authrities are not taking any action. Now when i search for zookr review i came to know that they sale fake products. When such...
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A
Athul Kichu
from Meerut, Uttar Pradesh
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about order of vapor kw77 in zookr on 13 oct 2018

Website:zookr.in

I order for Vapor KW77 smartwatch @ Rs 1699 (prepaid) through Zookr online shopping. After making order they only give an payment reciept for the transaction. Any other details regarding shipping or other things are not communicated till Booking. The expected delivery showed by the company is 16 Oct 2018. Now i need to cancell the order as i not able to recieve the consignment after 17 Oct 2018. There is no way to contact the company. The...
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S
Sandesh_Bhat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vapor kw77/ fake product on zookr.in

Address:560060
Website:zookr.in/products/vapor-kw77-smart-watch-with-camera-round-dial/174e4e3c-7cbe-4a7c-9741-c56558e0a65d

I had order vapor kw77 smart watch with camera (Round dial) from this zookr, but the watch which they give me is too cheap watch not having any brand,

I have already given feedback and mailed them. Their customer care never gets connected. But still they had not taken any action on it

Aplease give justice...
My order no is : 1a8b1541-880d-448f-98a1-a50eb6f7a5ed
And tracking id :[protected] br...
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S
Sanit Uppal
from Bhogpur, Punjab
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samsung power bank samsung memory card

Address:152002

[resolved] pickrr technologies — not refunded any amount

1 review
Sh shivaprasad3330 on mar 9, 2018
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Fickerr technologys pvt ltd or zookr online shopping company cheating name on samsung duplicate product's. Please alert other wise he will damage ur name.
I'm sanit uppal, firozpur, punjab. Recently i purchased thesamsung memory card& samsung power bank combo in zookr online...
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S
Sanit Uppal
from Bhogpur, Punjab
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power bank

Address:152002
Website:Zookr

Fickerr technologys pvt ltd or zookr online shopping company cheating name on samsung duplicate product's. Please alert other wise he will damage ur name.
I'm shiva sanit uppal from bengaluru karnataka. Recently i purchased the basic mobile & samsung power bank combo in zookr online shop. (Advertisement showing in facebook) but when i received the parcel that mobile is dummy not even mother board and samsung duplicate power bank....
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M
Miyan G
from Dalhousie, Himachal Pradesh
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delivery of different product

Website:www.zookr.in

I ordered a smartwatch (Vapor kw77 smart watch) on 11 oct 2018 from https://www.zookr.in/
But when i received the product i found that it was not what i have ordered. There was no return option on the site and was not able to contact with them.

Order no.: de18f2e8-7eeb-4cb2-9cc4-fec61c806db8

I have done the online payment with transactions id: pos/prcr/[protected]/[protected]:29:28/eft...
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M
Maru Jayesh
from Pune, Maharashtra
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delivered wrong product by zookr online

Address:Mumbai City, Maharashtra, 400068
Website:zookr

I seen add in olx details of watch is vapor kw77 smart watch with camera & i ordered a watch online by zookr via olx site and paid payment via paytm but i received wrong product zookr is sponsoured of olx and paytm they also should know about their cheating with customers, when i tried to call on their customer number there was no response at all than i tried to mail the company about fraud but there was no response by company, i warn company...
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Address:Munger, Bihar, 721302
Website:zookr.in

I mail them and details matter is below-
Hi zookr.in,
I ordered a zoomstar 5.1 home theatre with bluetooth (Free remote | 1 yr warranty) https://zookr.in/products/zoomstar-51-home-theatre-with-bluetooth-free-remote-1-... on oct 7, 2018, 5:28 pm from your website named zookr.in. When i was ordered from your website this product it was showing expected delivery on 10 oct 2018. Its...
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Y
Y.R
from Pune, Maharashtra
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wrong and cheap product delivered

Website:zookr.in

I had ordered a smart watch on zookr: vapor kw77 smart watch with camera round dial. The product does not work. Secondly the product is damaged.

The dial does not rotate as shown in the video. Totally fake looking product.

Please help. This is my first purchase in zookr and i'm disappointed in this useless thing.

How to get the refund, they have blocked me on facebook to comment and on their...
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M
manojnair13
from Mumbai, Maharashtra
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delivered wrong product

Address:New Delhi, Delhi
Website:zookr.in

Hi team

Last week, i have ordered "vapor kw77 smart watch with camera (Round dial)" through the promotionn shown on facebook which took me to zookr website. The product shown on the website is totally different than what has been delivered to the customers.

Screenshot of the website showing product details is attached. Also the photographs of the product received are attached.

The product received...
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P
Pankajsd
from Hyderabad, Telangana
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wrong product provided - company not responding

Address:New Delhi, Delhi
Website:zookr.in

I have ordered "vapor kw77 smart watch with camera (Round dial)" through the in app promotion which took me to zookr website. The product shown on the website is different than what has been provided. Screenshot of the website showing product details is attached. Also the photographs of the product received are attached.
The product received is of cheap quality with no company name or any identity. The dial also does not rotate like...
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A
Aniket Bagade
from Nagpur, Maharashtra
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wireless earpods

Address:421503

I bought this product from online company zookr

The earpod is not working properly
It discharge fast

Also it's dual ear function does not work well

It has low sound also the product is used...

I tried to call their customer service department but they do not pick my calls and my email got no reply

Plz help me...
I am from badlapur...
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G
Geetamsuman
from Gurgaon, Haryana
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iphone 5, smart watch, and wireless airpod

Address:173205

My order date 30.09.2018
And delivery date 03.10.2018
Today date 04.10.2018
So whhy. Are you not delivered my order am already pay online
Am calling 115 time nobody pickup the phone
And 9 mailed send your note reply
Please solve my problems
So am your complaints registered tomorrow police station...
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Address:500032

Please kindly read below message
I ordered watch form zookr
Again i idnot take that watch and cancelled directly
But till now i didnot get my refund
They are responding
Fake

I have cancelled my product. Its been last 24 days is over.

Also the cancelled ordered accepeted by ypour zookr
If i didnot get my refund then i will contact to my credit card bank for charge backbr...
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A
AmmanXYZ
from Tezpur, Assam
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kx88 smart watch

Website:zookr.in

Zookr.in is a fraud website. Its customer care doesn't respond. It sells lame products and also no refund replies.
The Product recieved is defected and dissatisfying. I wasted my money on buying a lame smartwatch which doesnt even have a company name. Also the delivery boy doesnt repond to the complaints. Completely Fraud Company. It doesnt even have a working Customer Care Number. Not only I am facing this problem but many o[censored]s...
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V
vishu8887
from Ahmedabad, Gujarat
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getting wrong product

Address:Ahmedabad, Gujarat, 380008

I order a mii band 3 from zookr and get a product from zookr i recived a yoho band 2 which is diffrant from which one i was orederd i contect to zookr but they not pickup my call and not refund myt money so i need my money back my order id is 5fd82b06-de[protected]a5230868 please help me to get my money back ad i try to maid a zookr but thy not give any reply me i maild zookr 5 -7 times but not solved my problem...
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V
Veppanapalli
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multicoloured cotton saree three combos

My name is g govindaraju i am ordered zookr online for multicolored cotton saree on 23 september 2018 for amounting rs 699/- paid through online due to prepaid. The same was received on 25th september 2018 through bluedart (Prepaid) courier ([protected]). After receiving the item opened and seen the item different and totally wrong item and also the item is very old and dirty condition with bad smelling the sarees. Then immediately contact...
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Address:560100
Website:zookr.in

I ordered vapor kw77 smart watch with camera (Round dial) from zookr on sep16, 2018. I got a wrong product without name on sep 18, 2018. Received item is a cheap quality product and way different from what i ordered.

I sent them mail regarding this but now they are refusing for refund or replacement. I sent a mail on sep 18, 2018 and received reply on sep 23, 2018.

I need my money back
Amount: rs. 1699br...
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Address:Pune, Maharashtra, 411048
Website:https //zookr.in

I had order vapor kw77 smart watch with camera (Round dial) from this company, but the watch which they gave me is too cheap watch not having any brand, and defective

For the same i had emailed them photos of the watch which recd to me, but still they had not taken any action on it. They are refusing my refund, not taking my calls or no response...
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C
Christopher Gnanaraj
from Harihar, Karnataka
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zossil rodeo smart watch

Address:New Delhi, Delhi
Website:Zookr.in

I have ordered one model but what I received from zookr is different one. And product that they give is not matching with the description given. No response from customer service. When I enquired with the FB dealer they said refund is available but now when I ask the same they said no refund will be provided. That received model is T11 pro smart watch when I search the same in YouTube that watch has more features whech this watch doesn't...
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