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Cadbury India Customer Care

Cadbury India Limited (Mondel─ôz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - Only one shot found in a pack of two cadbury shots.

User
 Vrushali Savalia on Oct 1, 2014
I got a cadbury shot as it was one of my friend's birthday.After touching it i found that there was only one cadbury shot in a pack of two.I have not even opened it yet.I know that it it is just for 2 rupees but still i would like you people to look after this case....
Complaint comments Read comments Complaint category Other

Cadbury India - dairy milk silk

User
 Shreya Mewara on Sep 29, 2014
When I opened the packet it was eaten up in between I thought it would be due to breaking but then went closer than saw it was eaten up ants. I was so shocked to see ants inside the seal packet of cadburys.this is so dissapointing that such a huge brand serving this kind of product!! such a waste of money for customers....
Complaint comments Read comments [1] Complaint category Food

Cadbury India - damaged cadbury chocolate sold by the company

User
 dpadvertising on Sep 24, 2014
dear sir i have purchased a product of cadburry(2 pcs of 10) but it is not in good condition the product manufacturing date is 06/14 and exp date is 1 year. i purchased it on dated 7 sep14 and after seeing it i have lodge the complaint to cadbury consumer care on dated 12 sep14 . according to them, the executive will visit u at your address but after 12 days there is not a single response by them so i want to check the food quality for legal action plz mail the address the food checking address in Jaipur. looking for early and positive response regards Varun K Singh mob-9352326643...
Complaint comments Read comments Complaint category Food

Cadbury India - Regarding Billing

User
 Deviram_agra on Sep 24, 2014
We are from Agra From Deviram Sweets:: We consumed Cadbury products about 3.0 Lacs in a month and false billing is been provided to us last about a year. ASM : Mr. Chaturvedi From Agra. Distributor : Maheswari Brothers. ISSUE :: Example: Taxable Amount : 17, 340.00--------------ok Discount : 4.5 % Amount 780.00---------ok Now Nett Taxable Amount After Discount : 17, 340-780=16560.00 Tax : 14% On 16560 = Amt 2318.00 But Maheswari has calculate tax on 17340.00 Which is wrong. So please look in th matter and kindly resolve with all the issues. Regards, Priyank Agarwal. Operations...
Complaint comments Read comments Complaint category Restaurants & Bars

Cadbury India - Bad product quality and even worse consumer grievance redressal

User
 Dinesh Kumar Masta on Sep 20, 2014
Complaint registered through your call centre a month back with ref no. 1050410. Your sales team called only after my adverse comments about your company on your Facebook page after three weeks of my complaint, i.e. 10 days back. However, despite their telephonic assurance to attend my complaint, no one actually turned up till today. with regards, Dinesh K Masta Raipur 9407994629...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Small egg like stuff in chocolate

User
 kanik16 on Sep 19, 2014
I bought two chocolates today packed on 04/14- and in that I found small eggs like thing of some xyz species and without looking at it as we trust brand cadbury my brother ate some, now we hope that nothing bad happens to him. Please suggest what should I do, Can I expect an action from your side or do I need to take the stuff to local media and put it all on social media....
Complaint comments Read comments Complaint category Doctors

Cadbury India - Purchased Cadbury's Silk, all were of bad quality

User
 P_goyal on Sep 13, 2014
Dear Sir I purchased 6 pcs of Cadbury Silk, from Mani Ram Balwant Rai, Ludhiana. few days back, its quality was totaly bad, it was tasteless. the retailer refused to change it. please look into matter and revert. Thanks Puneet Goyal 633, Mandi Kesar Ganj Ludhiana (91) 9316888008...
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus on Cadbury Dairy Milk Fruit & Nut

User
 Silky Sehgal on Sep 13, 2014
Dear Cadbury India Team !!! Like everyone I am also a huge fan of chocolates, , , but the incident that happened with me couple of days back forced me say BIG NO to chocolates, specially to Cadbury Dairy Milk.. I purchased a cadbury Dairy Milk "Fruit and Nut" few days back, manufactured on 04/14 and it was written best before 12 months... but when I opened the outer wrapper (purple coloured), it was smelling very bad.. After opening the inner wrapper (golden coloured), I realized it had funges..(picture attached) I was shocked to learn that the product which was to be expired after...
Complaint comments Read comments Complaint category Food

Cadbury India - No action taken on below complaint. Ref #1055288 dt. 02.09.14

User
 raojayasimha on Sep 11, 2014
Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 and 1 dairy milk fruit & nut 80g of Rs 75.00 on 02nd September at Pakala town, Chittoor District, Andhra Pradesh. 517112. India. When I gave the Dairy milk silk to my daughter during lunch break, she found white fungus formed on the said product. And then we have opened fruit & nut packet also. It is spoiled with white fungus.(silk: code i40223 A1. Pkd02/14. Fruit & nut: code H40302. Pkd 03/14 C2). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. My children fond...
Complaint comments Read comments Complaint category Food

Cadbury India - Complaint about Cadbury Silk!

User
 Neha Prakash Bhaiya on Sep 8, 2014
Dear Cadbury India, I bought a Cadbury Silk with manufacturing date March 2014. After eating, i realised it was not how silk used to be and tasted extremely bad. After that I could see some small white bubble like thing on it which to my understanding is FUNGI (see attached photo). With such examples, Cadbury is not living by its Core Values of "Performance, Quality and Responsibility". Cadbury changed its name to Mondelez, where delez means 'delicious'. But serving customers with such bad chocolates which is not at all 'delez' is absolutely Wrong. Cadbury being a known brand should take care...
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus over Cadbury Dairy Milk Silk

User
 saxenag on Sep 6, 2014
Respected Sir/Madam, I bought a Cadbury Dairy Milk Silk today with Manufacturing date as 03/14. When I opened, to my surprise, it was completely spoiled due to fungus all over the chocolate. I am attaching the photos of the spoiled chocolate... Please see if you can get it replaced. I will keep it with me and wait for your response back on this issue. Regards, Gaurav 9342232300 2/2A RMV Agara, Sarjapura Road, Bangalore - 560102...
Complaint comments Read comments Complaint category Food

Cadbury India - Foul taste of Fruit and Nut

User
 gpgautam on Sep 6, 2014
Dear Sir/ Madam, I am a fan of Dairy Milk - Fruit and nut. I had recently purchased Fruit and Nut Dairy Milk bar. After eating the first bite the taste of the chocolate felt different than usual. I had few bites and all tasted as if made of stale product. The taste in the end felt sour and a little tangy. Kindly look into the matter. I am a avid consumer of dairy milk. Incidents like this are disappointing and de-motivating for future consumption. Thank You Geetanjali...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Spoiled Silk

User
 Vrushti Trivedi on Sep 5, 2014
Dear sir, I bought a Dairymilk Silk and within 2 days it was completely spoiled. The taste had become totally miserable and there was a foul odour given out by it. I checked out the manufacture date and it was manufactured just a month ago. Being a Cadbury lover, I feel that such problems are spoling the reputation of the entire company. Please look into the matter and check out the faults....
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus on all 120 Chocolates

User
 MSKU on Sep 5, 2014
Hi, I just happened to buy 120 Cadbury chocolates to give my office colleagues on my birthday occasion. After i distributed they found fungus on all the chocolates which made my situation was so embarrassing and annoying. Then i went to the shop keeper and fought with him, but he was telling that is not his fault rather than Cad bury. I think that problem is with storing..yes they don't have great facility to store these items.. i ask you Cad bury you don't distribute the retailers where they don't have refrigeration facilities. If you can't handle this you better stop manufacturing and distribution....
Complaint comments Read comments Complaint category Food

Cadbury India - weird taste of dairy milk chocolate

User
 ashishverma261190 on Sep 5, 2014
Hi all, Its my birthday today.I bought cadbury dairy milk packet to distribute among my friend . Suddenly all started making weird faces .upon asking they said that the taste is not good.I tasted the same and i was unable to consume even a bite. The situation was so embarrassing and annoying for me. I am regular consumer of cadbury and today you have really disappointed me. I had never expected this from cadbury. Kindly take immediate action in this regard. Thanking you in anticipation. Regards, Ashish...
Complaint comments Read comments Complaint category Food

Cadbury India - Oil smell for dairymilk silk fruit and nut

User
 Elviro on Sep 4, 2014
I have bought 5 Dairymilk Silk fruit and nut on 04-09-2014 each costing Rs.60/- I opened one packet and go to see the chocolate was stinking of rotten oil. Will the retailer accept returns? I haven't opened all the chocolates. Just opened 2, Please tell me what i should do?...
Complaint comments Read comments Complaint category Food

Cadbury India - Deteriorated quality of cadbury chocolate

User
 Ajayraj Vyas on Sep 4, 2014
Dear Cadbury Dairy Milk Chocolate, I am a loyal and proud customer of dairy milk chocolates. I purchase and prefer only dairy milk cadbury chocolates for me and my family. I have no doubt about the quality and contents of cadbury chocolates. But today, a question arises in my mind about the quality of cadbury dairy milk chocolates because of one bitter experience which i have encountered. I purchased Cadbury dairy milk chocolate from local vendor, and what i am finding is that the after unwrapping the chocolate it was full of fungus and looks like of unhygenic nature (please check the photo...
Complaint comments Read comments Complaint category Food

Cadbury India - quality

User
 shannu123 on Sep 2, 2014
Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 on 01nd September at Guntur, Andhra Pradesh, India. When I opened the Dairy milk silk I found white fungus formed on the said product. (silk: code H40412 C1. Pkd04/14). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. Regards shannu...
Complaint comments Read comments [2] Complaint category Food

Cadbury India - white fungus spots on dairy milk products

User
 raojayasimha on Sep 2, 2014
Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 and 1 dairy milk fruit & nut 80g of Rs 75.00 on 02nd September at Pakala town, Chittoor District, Andhra Pradesh. 517112. India. When I gave the Dairy milk silk to my daughter during lunch break, she found white fungus formed on the said product. And then we have opened fruit & nut packet also. It is spoiled with white fungus.(silk: code i40223 A1. Pkd02/14. Fruit & nut: code H40302. Pkd 03/14 C2). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. My children...
Complaint comments Read comments Complaint category Food

Cadbury India - Chocolate not ok

User
 aashwindev on Aug 31, 2014
Toady I bought 2 Cadbury dairy milk silk 65 g chocolate for my kids, when I open the chocolate one was ok but one was totally different in shape and look, I tasted this before kids and I found the taste is also not ok. The chocolate seems to be having fungus or some other deformity as white lines and patches appears on it. The shopkeeper refused to take it back, I have kept it safe in freezer for future requirement as per your action. Please Take necessary action as this may be dangerous to health and may be life threatening for kids, It is very serious of somebody's life. Product details:...
Complaint comments Read comments Complaint category Food

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