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Cadbury India Customer Care

Cadbury India Limited (Mondel─ôz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - taste of cadury

User
 Yaman Jamne on Jan 27, 2015
Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates anymore. Please look into this matter seriously. and try to maintain a standard for cadbury chocolates to get your customer retained to your brand. Yaman...
Complaint comments Read comments Complaint category Credit Cards

Cadbury India - cadbury Dairy milk home treat

User
 Zareen Sulthana on Jan 27, 2015
Sir, We bought dairy milk home treat in two different shops in salem, tamilnadu. but the taste differs. One is put manufacture date as 09/14 whereas the other one as 12/14. The 12/14 tastes good but the older pack is not as taste as the new pack, it is something different, hard and pale in color. So we are confused any duplicates are wandering in the city shops. Pls look into this matter and safe dairy milk consumers from duplicates. hope action will be taken soon. Kind regards Zareen...
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Cadbury India - Chocolate Poor Quality

User
 Charu Maheshwari on Jan 27, 2015
Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates anymore. Please look into this matter seriously. and try to maintain a standard for cadbury chocolates to get your customer retained to your brand. Thanks Shivali...
Complaint comments Read comments Complaint category Food

Cadbury India - defective dairymilk chocolate. it very bad.

User
 Raj$ k on Jan 26, 2015
I bought dairymilk chocolate. When i open the raiper i saw The Chocolate coular Is very deferent. And teast is also deferent .than i go to again shop For return but shopkeeper is not return. I was bought 3 chocolate for 30 rs.all my chocolate is west. and i loss 30 rs. i will also Attach the emage. return my 30 rs....
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Cadbury India - spoilt chocolate

User
 sandesh78 on Jan 25, 2015
I had a British guest who came to visit my family since he had come for first time he wanted to buy some chocolate for my son and my neighbour s children so he bought 2 Cadbury Dairy Milk Silk fruit and nut worth Rs.150 which on opening seemed spoilt. I have complaint to customers care of Cadbury. Please ensure they are notified of poor quality....
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Cadbury India - POOR QUALITY CHOCOLATE

User
 Aakansh Ramadyani on Jan 24, 2015
This is with regard to the chocolate that I purchased on 23-01-2015. I purchased a Cadbury's Dairymilk worth Rs 5 and what i then experienced was really a set back and a huge disappointment. Its the second time that it is happening with me, and the chocolate that i bought was in such a worst condition that being a chocolate lover i could not dare to eat it. It seems as if the chocolate is old stock.or whatever the problem is. I am.highly disappointed.that this issue is being faced with a Company.like yours.The Pkg date of the chocolate was 07/14. I am.herby attaching the pictures.of.the chocolate...
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Cadbury India - Degrading quality of chocolate

User
 onik on Jan 22, 2015
Hello, this is in regards to the degrading quality of dairy milk, I have purchased a Dairy milk silk Fruit n nut but when opened it was like a fungal product.The choclate wrapper has the manufacturing date is 06/14, though it not been the 6 months completed, but it is tasting very bad as if it was fungused. Kindly, check the quality issues.Batch code is H40613 . Please check the products in store & get it replaced in time & check for the quality consistency as well. Kindly, look into the problem as we pay considering cadbury to be premium brand.Drop a mail in revert for the complaint at...
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Cadbury India - Cadbury Wrapper Open

User
 Sam ps on Jan 22, 2015
Hello, We have bought Cadbury dairy milk chocolate from Reliance fresh store. We found that the chocolate wrapper is not sealed and hence the quality of the chocolate has deteriorated badly. Please find attached images of same. Batch code: I41214C1. Packed Date: 12/2014 Please address this issue....
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Cadbury India - Fungal Product

User
 samir7sahoo on Jan 19, 2015
I have purchased a Dairy milk silk by paying 60 rs but when opened it was like a fungal product. I don't know what actually happened with the quality but the product was not eatable. I have faced similar issues many times but that was with smaller size products but this time I have lost 60Rs into this Regards Samir 7875075897...
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Cadbury India - Major Manufacturing issue with Dairy Milk

User
 sanjay mantri on Jan 19, 2015
We are regular customer of your products. Few days back brought a few prices of Dairy milks & kept in my fridge.When tried to open one of it, stunned to see the issue. Its really worried & annoying. I also want to know the hyigen part of it Wanna understand the details investigation & CAPA part of it. Pl share all details Regards Sanjay Mantri...
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Cadbury India - again stale fungus stuck chocolates

User
 akashkasliwal on Jan 17, 2015
Bought a box of celebration for my family. All my joys were turned into dreads after I opened the box and unwrapped the chocolates The view of the chocolate itself was enuf to aghast me to eat them Facing this thing for the 4th or 5th time and my frnds have faced similar situations too Cadbury really needs to look into the matter and offer me a replacement as well They claim that its the butter inside the chocolate that comes outside due to change in temperature but in any case its impossible to eat the way that butter comes out Look into the matter...
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Cadbury India - FAKE MOVIE PASSES

User
 priya pinky on Jan 16, 2015
I had purchased Cadbury Glow and I got 2 movie passes. I'm calling to 08040554854 from past 4 days not even single person receiving the call the call duration goes for 15min but none of them receives the call. This is really worst marketing ever. We didn't except this from Cadbury....
Complaint comments Read comments [2] Complaint category Food

Cadbury India - Found fungus on fruit and nut cadbury chocolate

User
 248629 on Jan 15, 2015
We regret to bring to your notice that today i bought cadbury fuit and nut chocolate from one of the groceries near swastik plaza in thane. And we found that half of it was full of fungus. I showed it to the shopkeeper and he confirmed that the stock was fresh. Am attaching pictures of that cadbury. Awaiting reply. Regards Keerti Gupta 7506353149...
Complaint comments Read comments Complaint category Business & Finances

Cadbury India - defect in cadbury

User
 ssssk on Jan 15, 2015
I bought two chocolate.shopkeeper says one of them is imported from UK and it's manufacture date is 12/12/14.after opening wrapper on cadbury tere is many particles like aata(grinded wheat) and afer opening another cadbury i see that there is sticky substance on back of cadbury...i taste that the taste is very different..thanku...
Complaint comments Read comments Complaint category Education

Cadbury India - Found worm in cadbury chocolate ( rich dry fruit ) collection

User
 Divya Jayapal on Jan 15, 2015
When I unpacked a chocolate from cadbury ( rich dry fruit ) collection, I found a worm coming out of the chocolate. A kid was about to consume it but lucky we stopped it. It's a serous issue that a child product has worm in it. The manufacturing date is Aug 2014. The box says, best before 8 months from packing....
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Cadbury India - invalid voucher provided by cadbury

User
 passat on Jan 13, 2015
I got Cadbury promotion voucher for 2 movie tickets by Cadbuy Big CIty rewares on purchase of Cadbury products worth Rs 200. As per voucher guidelines, I registered to below website and submitted booking request with my showtime date preferences and asked to wait for call from them prior 24 hours showtimes. website - cadburyhellojoy.bigcityrewards.in I submitted my booking request two days ago istill not got call from cadbury . i tried call thei number but they dont pick up. they are looting customers and providing fake vouchers to increase their sell of chocolates, they should be banned....
Complaint comments Read comments Complaint category Lottery and Sweepstake Emails

Cadbury India - Cadbury ecalries chocolates are not packed properly

User
 Rs devda on Jan 12, 2015
I am retailer of your products in Ramagundam dist -karimnagar, telangana .we have been complaining your dealer about the fault in package of your Cadbury chocolates i.e ecalries the pack has sum 2, 3 chocolates which are open and don't have cover on them ....
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Cadbury - short packaging

User
 navin goswami on Jan 10, 2015
I m a retailer shopkeeper I have ordered for Cadbury chocolates the number of chocolate present Inside was less than the actual number as if chocolate pieces were less and the distributer does not take this complain seriously so I request u to see to this problem...
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Cadbury India - i purchased a dairy milk chocolate from my nearest dealer but when i opened the packet i found the product was tampered from inside like rat eaten

User
 Somenath Baidya on Jan 9, 2015
respected authorized persons of the management, i would like to take your attention to a very important thing. we love your products that is why we consume them but if the negligence about the quality of products continues, we will be left with no other choice than to avoid them. today i purchased a dairy milk chocolate from my nearest dealer but when i opened the packet i found the product was tampered from inside like rat eaten. check your product before packaging otherwise strict steps will be taken against the company.I just Want result very soon.or we will take steps regards. Somenath Baidya 25,...
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Cadbury India - Fake Promotion Offer

User
 Ashish Sagar on Jan 7, 2015
I got Cadbury promotion voucher for 2 movie tickets by Cadbuy Big CIty rewares on purchase of Cadbury products worth Rs 200. As per voucher guidelines, I registered to below website and submitted booking request with my showtime date preferences and asked to wait for call from them prior 24 hours showtimes. website - cadburyhellojoy.bigcityrewards.in I submitted my booking request on 1st Jan 2015 (last thursday) and provided preferences for 6th/7th Jan 2015(tuesday and wednesday) showtimes. On 5th Jan 2015(Monday), I received SMS that someone tried to reach me over cell but fact is NOBODY...
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