Cadbury India Logo

Cadbury India Customer Care

Cadbury India Limited (Mondelēz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
Go to Cadbury India:    Facebook 

Cadbury India Complaints & Reviews

Cadbury India - Fungus in chocolates

User
 Sreelatha S Nair on May 14, 2015
Hi, I am Sreelatha S Nair, an employee of KPMG Global Services, Infopark, Kakkanad. Recently, to be precise, last month I had bought a packet of Dairy Milk Home treats from Reliance Hyper Market, Vazhakkala. The packet had not reached the expiry date mentioned in the cover. Back home, on opening the packet, I found the chocolates pieces are fungus wrapped. Being Cadbury customers for long, we expect high quality products from the company, and such incidents are disappointing. Please find the attached images. Expecting that you would ensure that our trust on the brand is safeguarded. Thank...
Complaint comments Read comments Complaint category Food

Cadbury India - White substance in cadbury dairy milk

User
 Suneet Kandulna on May 12, 2015
I found some white type of substance forming on the surface of the chocolate and it looks disgusting to see it so you can imagine how a person can eat that thing. I wanted to know what exactly is that thing and I have some proof to make my point right and they are not even expired....
Complaint comments Read comments Complaint category Food

Cadbury India - damage not replaced

User
 Lakshman Chaudhrani on May 6, 2015
The company person visit out let and Ignores to replace the ** stock purchased from the previous distributor . I have a video as a proof which is not up loding . I request resposble person to contact me my firm name is chaudhrani brothers phone number is 08912564553. mobil no is 09246628008....
Complaint comments Read comments Complaint category Food

Cadbury India - used disposable cup inside bournvita pouch

User
 dr hari shankar on May 5, 2015
hi, i had purchased a cadbury bourvita pouch, and was shoched to find a used dispossable plastic cup within the airtight container!!! myself being a doctor i am concerned about the health hazards of those who consume your product. i hav been contacting your coustomer service number, but for no use...always busy!!! this is the least we expect from cadbury!! i want action to be taken on this matter!! i am attaching the photo proof for the same CODE W41209, PKD 09/12/14 B1 regards Dr hari shankar 9446721740 vanchippurackal madom amayida, ambalappuzha east po alappuzha, kerala india...
Complaint comments Read comments Complaint category Food

Cadbury India - boring advertisement

User
 ratheeshvrnkm12 on Apr 30, 2015
sir, i am consumer of many cadburry items. But now I and my family are not interested in your products because we get bored due to your television adverisement showing a man and a lady running through an area at polar region, throwing some ice pieces... We people got bored and are now in a worse mood to destroy the television throwing something towards the TV. Please change the advertisement, otherwise our TV will be broken soon. PLEASE......
Complaint comments Read comments Complaint category Food

Cadbury India - AGINST VOUCHER ENTITELES FOR MOVIE TICKETS

User
 hariss kumar on Apr 28, 2015
I HAVE 2 FREE VOUCHERS MOVIE TICKEETS VIDE REF NO. 24466838939 IT IS VALID FOR 1.02.2015 TO 30.04.15 I HAVE REGISTERED THIS VOUCHER LAST MONTH OF MARCH TILL DATE I DONT HVE RECIVED ANY AUTHENTICATION NUMBER AGAINST THIS VOUCHER I CALL YOUR CUSTMOR CARE NO. BUT THEY DONT HAVE ANY SOLUTION AGAINST THIS PLEASE CHECK IT PROPERLY BECAUSE YOUR CUSTOMER CARE STAFF NOT DOING THEIR WORK PROPERLY. DO IMMIDIATE ACTION ON THIS MATTER ITS NOT FOR GUD OUR CUSTOMER....
Complaint comments Read comments Complaint category Entertainment and Recreation

Cadbury India - Packaging

User
 Vivek Narayanan on Apr 26, 2015
I'm a very loyal customer of Cadbury products. Off Late I have realised that the packaging of the 10 rupee dairy milk is not at all customer friendly. Many times the chocolate breaks while we open. It would be nice if you could have the best packing for the best chocolate. Thankyou Vivek Narayanan( B.E., M.B.A ) 1073, New kantharaj Urs Road TK Layout, Mysore-570023 Phone:9036852061...
Complaint comments Read comments Complaint category Other

Cadbury India - excess prices recovered from customer over MRP

User
 baranwalravi on Apr 25, 2015
today i have purchased 2 pcs of Dairy Milk from the stores under roadways bus stand campus at Varanasi cantt, uttarpradesh. The salesman has charged 2 Rs excess over MRP of Rs 10. He was ch arging excess price on all cadbary products. its not good and i think company should do something to stop such practice. regards, Ravi prakash Baranwal varanasi 9794452777 baranwalravi@yahoo.c...
Complaint comments Read comments Complaint category Unauthorized charges

Cadbury India - Cadbury India - Loose Packing and Fungus

User
 Tushar6007 on Apr 22, 2015
It is indeed very disappointing to complaint against India's premium Chocolate Brand "Cadbury Dairy Milk". After endorsing Mr Amitabh Bachan with an almost year long campaign regards to Improved packaging, I spooted poor packaging and fungus in Cadbury Dairy Milk Attaching Reference photographs. Contact Details, Tushar Nerkar 9699539908 Mumbai...
Complaint comments Read comments Complaint category Food

Cadbury India - On opening a bournville (rich cocoa) I found it is has developed a fungus layer and

User
 nirmalajain on Apr 16, 2015
On opening a bournville (rich cocoa) I found it is has developed a fungus layer and some small whole also there on the top. I bought it in indore and it was manufactured in Oct'14 so it was no where it expiry(9 months) and CODES IS T41028.. I assert immediate redressal to prevent the issue becoming more serious. email- nirmalajain551@gmail.com contact- 91-9926155022....
Complaint comments Read comments Complaint category Schools

Cadbury India - STALE CADBURY NUTTIES

User
 midavn on Apr 12, 2015
Dear sir/madam I had bought 2 boxes of cadbury nutties from a reputed store in lokhandwala (mumbai) for my daughter who is 4 years old... she loves your dairy milk silk and cadbury nutties and when she opened the box it was stale n all the chocolate around the nut was almost white and flaky and it was all falling... my first thought was to throw it away thinking it was stale and i immediately checked the expiry period to make sure it not an expired product. i have no photo proof to back it. We all love cadbury chocolates in our house and we have eaten this from our childhood just wanted to...
Complaint comments Read comments Complaint category Food

Cadbury India - cockroach found in cadbury dairy milk

User
 vijay mohata on Apr 11, 2015
i have purchased today cadbury dairy milk from manorama store, derawal nagar delhi. It is alleged that the said product contained filthy, rotten, decomposed worms(cock roach) and was contaminated adulterated and unfit for human consumption. The product was hazardous to life and safety and contravenes the standards relating to quality and safety.This is quite ridiculuos to hear this thing from cadbury world's reowned brand could have such a manufacturing defect. pls recall the entire batch. The said product has been mafuctured on january 2015. Such degraded products are not expected from cadbury....
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus on the cadbury dairy milk chocolate

User
 Siddhesh Patil on Apr 10, 2015
Hi, I have purchase a Cadbury Dairy milk chocolate wherein, I have found fungus all around & worm too. This was highly unexpected because, daily milk is my favourite chocolate . Who is responsible if something goes wrong after consuming this kind a product. Hoping for some quick resolution. Thanks & Regards....
Complaint comments Read comments Complaint category Food

Cadbury India - Caterpillars founded in the Cadbury Bourn Vita Pouch (500gms.)

User
 Chin2 Dave on Apr 10, 2015
Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was shocked and picked photos regarded these abnormalities. I was call to customer care of Cadbury on 1800227080 but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014...
Complaint comments Read comments Complaint category Food

Cadbury - Caterpillars founded in the Bourn Vita Pouch (500gms.)

User
 Chin2 Dave on Apr 10, 2015
Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was socked and picked photos regarded this abnormalities. I was call to customer care of Cadbury on 1800227080 but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014...
Complaint comments Read comments Complaint category Food

Cadbury India - Bournville covered with fungus

User
 tarÚn kÚmar on Apr 4, 2015
On opening a bournville (rich cocoa) I found it is has developed a fungus layer on the top. I bought it in Pune and it was manufactured in Oct'14 so it was no where it expiry(9 months). I really don't expect bournville to be of such low quality. I assert immediate redressal to prevent the issue becoming more serious. email- connecttarun20@gmail.com contact- 7755966919...
Complaint comments Read comments Complaint category Food

Cadbury India - Live worms noticed in Cadbury dairy milk silk chocolate

User
 saleemfarru on Apr 2, 2015
Dear Sir/Madam, I have noticed Brown color worm inside the chocolate when eaten. From that I am getting continuous vomiting. I am surprised that the Brand like Cadbury products are having Imminent Health Risks to consumers. Product details: Batch : H50112, Mfg date: 01/15 I want Resolution on this, otherwise I am going to publish to Media to protect consumers from such kind of issues. I have attached photos. Also I have video of the issue.. Regards, Saleem Shaik, 08951419790....
Complaint comments Read comments Complaint category Food

Cadbury India - Half used chocolates in the Wrapper

User
 Nithish Prajwal on Apr 2, 2015
I bought a Cadbury Dairy Milk (Rs.25) from on of the Reliance stores and upon opening of the package I found only half of the chocolate in the wrapper. It looks like its been eaten or broken before hand. This is not something I expected from Cadbury CODE: K50306...
Complaint comments Read comments Complaint category Food

Cadbury India - Movie Voucher not given

User
 Surbhi_s on Mar 31, 2015
Dear Cadbury - I suggest you not to publish any offers if you cannot fulfil the same. Just like all these, I also tried to redeem the voucher No. 15663428860, and booked for a movie via the authentication codes. However I did not get the tickets. I did not get any call or code from your marketing deptt. to avail this offer. However, when I tried to call on the number provided, the number was not connecting majority of the time, but i was charged every time as some message was played. I can show you my mobile bills for the same. On 26th Mar, luckily I was able to connect the number (when tried...
Complaint comments Read comments Complaint category Food

Cadbury India - Bad condition of Cadbury Dairy milk chocolate

User
 Ranga1989 on Mar 30, 2015
Hi Team, We Bought chocolate from store on 28-march-2015 evening. We have attached the chocolate condition pictures. Chocolate has broken and not in a good condition to eat. How can we believe cadbury products if you people are giving this kind of service to customers. Regards, Ranga Swamy, +91-8792747765....
Complaint comments Read comments Complaint category Food

Share this page with others

  
  

Recently Discussed

Cadbury India Ltd, Malanpur Gwalior
Name of applicant to be corrected
Cadbury India
Registration Problem Hello Joy Voucher entities
Cadbury India
Regarding my free movie tickets
Cadbury India
Chocolate Bought was not as per the Quality Standards
Cadbury India
Worm in chocolate