Cadbury India Logo

Cadbury India Customer Care

Cadbury India Limited (Mondelēz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
Go to Cadbury India:    Facebook 

Cadbury India Complaints & Reviews

Cadbury India - On opening a bournville (rich cocoa) I found it is has developed a fungus layer and

User
 nirmalajain on Apr 16, 2015
On opening a bournville (rich cocoa) I found it is has developed a fungus layer and some small whole also there on the top. I bought it in indore and it was manufactured in Oct'14 so it was no where it expiry(9 months) and CODES IS T41028.. I assert immediate redressal to prevent the issue becoming more serious. email- nirmalajain551@gmail.com contact- 91-9926155022....
Complaint comments Read comments Complaint category Schools

Cadbury India - STALE CADBURY NUTTIES

User
 midavn on Apr 12, 2015
Dear sir/madam I had bought 2 boxes of cadbury nutties from a reputed store in lokhandwala (mumbai) for my daughter who is 4 years old... she loves your dairy milk silk and cadbury nutties and when she opened the box it was stale n all the chocolate around the nut was almost white and flaky and it was all falling... my first thought was to throw it away thinking it was stale and i immediately checked the expiry period to make sure it not an expired product. i have no photo proof to back it. We all love cadbury chocolates in our house and we have eaten this from our childhood just wanted to...
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus on the cadbury dairy milk chocolate

User
 Siddhesh Patil on Apr 10, 2015
Hi, I have purchase a Cadbury Dairy milk chocolate wherein, I have found fungus all around & worm too. This was highly unexpected because, daily milk is my favourite chocolate . Who is responsible if something goes wrong after consuming this kind a product. Hoping for some quick resolution. Thanks & Regards....
Complaint comments Read comments Complaint category Food

Cadbury India - Caterpillars founded in the Cadbury Bourn Vita Pouch (500gms.)

User
 Chin2 Dave on Apr 10, 2015
Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was shocked and picked photos regarded these abnormalities. I was call to customer care of Cadbury on 1800227080 but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014...
Complaint comments Read comments Complaint category Food

Cadbury - Caterpillars founded in the Bourn Vita Pouch (500gms.)

User
 Chin2 Dave on Apr 10, 2015
Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was socked and picked photos regarded this abnormalities. I was call to customer care of Cadbury on 1800227080 but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014...
Complaint comments Read comments Complaint category Food

Cadbury India - Bournville covered with fungus

User
 tarÚn kÚmar on Apr 4, 2015
On opening a bournville (rich cocoa) I found it is has developed a fungus layer on the top. I bought it in Pune and it was manufactured in Oct'14 so it was no where it expiry(9 months). I really don't expect bournville to be of such low quality. I assert immediate redressal to prevent the issue becoming more serious. email- connecttarun20@gmail.com contact- 7755966919...
Complaint comments Read comments Complaint category Food

Cadbury India - Live worms noticed in Cadbury dairy milk silk chocolate

User
 saleemfarru on Apr 2, 2015
Dear Sir/Madam, I have noticed Brown color worm inside the chocolate when eaten. From that I am getting continuous vomiting. I am surprised that the Brand like Cadbury products are having Imminent Health Risks to consumers. Product details: Batch : H50112, Mfg date: 01/15 I want Resolution on this, otherwise I am going to publish to Media to protect consumers from such kind of issues. I have attached photos. Also I have video of the issue.. Regards, Saleem Shaik, 08951419790....
Complaint comments Read comments Complaint category Food

Cadbury India - Half used chocolates in the Wrapper

User
 Nithish Prajwal on Apr 2, 2015
I bought a Cadbury Dairy Milk (Rs.25) from on of the Reliance stores and upon opening of the package I found only half of the chocolate in the wrapper. It looks like its been eaten or broken before hand. This is not something I expected from Cadbury CODE: K50306...
Complaint comments Read comments Complaint category Food

Cadbury India - Movie Voucher not given

User
 Surbhi_s on Mar 31, 2015
Dear Cadbury - I suggest you not to publish any offers if you cannot fulfil the same. Just like all these, I also tried to redeem the voucher No. 15663428860, and booked for a movie via the authentication codes. However I did not get the tickets. I did not get any call or code from your marketing deptt. to avail this offer. However, when I tried to call on the number provided, the number was not connecting majority of the time, but i was charged every time as some message was played. I can show you my mobile bills for the same. On 26th Mar, luckily I was able to connect the number (when tried...
Complaint comments Read comments Complaint category Food

Cadbury India - Bad condition of Cadbury Dairy milk chocolate

User
 Ranga1989 on Mar 30, 2015
Hi Team, We Bought chocolate from store on 28-march-2015 evening. We have attached the chocolate condition pictures. Chocolate has broken and not in a good condition to eat. How can we believe cadbury products if you people are giving this kind of service to customers. Regards, Ranga Swamy, +91-8792747765....
Complaint comments Read comments Complaint category Food

Cadbury India - Cadbury Free Tickets Scheme

User
 sahil619 on Mar 29, 2015
This in reference to Voucher No.14250258131 I mailed regarding booking of ticket past week on 20/3/15 And i did not got any reply from your team regarding booking of the tickets And now we got message from them despite our repeated attempt to reach you n call your number was not contactable but i have all call history regarding past week and did not got any call from your end and this is not an acceptable matter i have been trying and reach you on your mobile no. 08040554880 and it says an invalid number along with another no.08040554857 Its open on weekdays only as mentioned by you but last day...
Complaint comments Read comments Complaint category Cinema

Cadbury India - cadbury Bournville Ad

User
 Seheen Durrani on Mar 27, 2015
hi this is about the TV ad bourneville where a old guy get hit or slapped while explaining about the chocolate, well i found the TV add quite rude and offensive, for me and kids too, where has your creativity gone, that ad doesn't want me to buy that product....
Complaint comments Read comments Complaint category Education

Cadbury India - cadburu choclairs 950g fivestar not received

User
 munna_sarma on Mar 27, 2015
dear sir with due respect at hailakndi district ESS ESS enterprise sold cad bury product i am small retail shop last few days i purchased cadburu choclairs 950g jar on side of jar free five star chocklete rs 10 free but distributor said that company not given us so sir plz look into this matter munna sarma 09678067319 munna_sarma@rediffmail.com hailakandi district...
Complaint comments Read comments Complaint category Family & Relationships

Cadbury India - found WORM in cadbury

User
 TejaskKulkarni21 on Mar 27, 2015
Had bought 10 cadbury silk chocolate on 26th March 2015. Had to gift all my colleagues as my farewell gift. I found worm in one of the chocolate. we went with the brand name of cadbury and trusted that it would provide us best quality product. with this incidence I am shocked and surprised that company has not taken enough step to ensure best quality product. this incidence made me feel embarrassed in front of my colleagues. I hope this complaint would be eye opener for company and all of us who believe to gift cadbury chocolates to our loved ones and also to the kids to show our love. Hope...
Complaint comments Read comments Complaint category Food

Cadbury India - replacement and chocolate display freez

User
 Šìñdhì Bøÿ Mãÿåńk on Mar 26, 2015
hello sir my name is bunty najwani n i m from bhilwara rajsthan i, ve a complaint i want a chocolate display freez and i applied for 2 years from SFG agency but they not responding i have expiry goods and applied for take away but they not responding please help me 9887251329...
Complaint comments Read comments Complaint category Computers & Accessories

Cadbury India - Regarding my free movie tickets

User
 Vermasudhir on Mar 25, 2015
Sir, I registered for free movie tickets on 14th march at 12:10 am. From then I didn't receive any call from the agency. I tried to call on 08040554857, but it seems phones are not working.My registration no is 15653459520 and its authentication code is 6773889162 I expect a positive & ethical response from this standard company like yours. Sonal verma 9212359644 verma.sonalishan@gmail.com...
Complaint comments Read comments [1] Complaint category Institutes

Cadbury India - Reguarding free movie tickets

User
 Vermasudhir on Mar 25, 2015
Sir, I registered for free movie tickets on 14th march at 12:00 am. From then I didn't receive any call from the agency. I tried to call on 08040554857, but it seems phones are not working.My registration no is 15635433624 and its authentication code is 6772688998 I expect a positive & ethical response from this standard company like yours. Sudhir verma 9871616900 Verma.sudhir68@gmail.com...
Complaint comments Read comments Complaint category Business & Finances

Cadbury India - Received expired tang from your distributor

User
 sanjay suhag on Mar 25, 2015
Sir, I have a retail store named Bachat Bazaar (a unit of M/s Retail Kart Solution Pvt. Ltd.) at sector 8 Dwarka New Delhi I have purchased the tang from your authorized distributor Pawan Trading but all stock he supplied is expired. I have sell all, but costumer come back with the expired tang and I called your SO Mr. Rajeev but there is no respones from any of them....
Complaint comments Read comments Complaint category Food

Cadbury India - No inside packing papers

User
 advoshikha on Mar 21, 2015
Today, I have purchased a cadbury dairy milk chocolate but there is no packing paper(white and golden paper).Still I have the same chocolate with me as an evidence.As I am an advocate, I know I can sue the cadbury in the un-packaging case. Few years back, there was a case of insects inside the cadbury chocolate, after that case cadbury was doing the double layer packing. How the cadbury would like to take this issue or else I will sue???...
Complaint comments Read comments Complaint category Food

Cadbury India - Free Movie tickets- No response

User
 abhishah2000 on Mar 20, 2015
Sir, I registered for free movie tickets on 15th march at 11:30 am. From then I didn't receive any call from the agency. I tried to call on 08040554880 on 18th march, but it seems phones are not working. On 19th I received a call from same no. (Called by some Mr. Nazir at 9:38am) mentioning that my call got dropped & he took my registration no & asked me to call after 10:30 to confirm registration. But after that when I called again no response on call. My registration no is 15679383309. I expect a positive & ethical response from this standard company like yours. Abhijeet Shah 9870281892...
Complaint comments Read comments Complaint category Food

Share this page with others

  
  

Recently Discussed

10 days ago
Cadbury India Ltd, Malanpur Gwalior
Name of applicant to be corrected
17 days ago
Cadbury India
Registration Problem Hello Joy Voucher entities
23 days ago
Cadbury India
Regarding my free movie tickets
Cadbury India
Chocolate Bought was not as per the Quality Standards
Cadbury India
Worm in chocolate