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Cadbury India Customer Care

Cadbury India Limited (Mondel─ôz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - Worsening Quality of chocolates

User
 yashkataria on Aug 1, 2014
I bought some dairy milk chocolates from a nearby store a few days back All Of them were full of white granules and were powdered I ignored it as it was the first time but again yesterday it happened with me when i Bought some dairy milks from a superstore and I've a habit to check epiry dates so none of the above were expired I had the same thing again and when I asked my frnds they also have faced this problem once in a while Even my mother had same thing in a silk which was a bigger one I dunno what u guys are doing sitting up there but a quality control and redressal is in order Please...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Powder form dry chocolate and granuel like when try to brake

User
 R B JAMADAR on Jul 31, 2014
I have purchased a fruit & nut Cadbury Dairy Milk Silk chocolate of Rs.150/- (code no. 140520 B3 MFG Dated 05/14) with offer of ccd 2 small cups of coffee from Yadav Stores at Kane nagar, Antophill, CGS Colony, sector-6, mumbai-400037 But after opening the chocolate cover it is found that there is whitish small patches on the chocolate and when brakes it then it broke in granule form and no taste found in it. Pl look into the matter as it seems like duplicate in look and taste. Pl look into the matter at the earliest and inform me on my contact(8080711195) the output of the same. With regards,...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Expiry product.

User
 ravicool17 on Jul 30, 2014
Hello, I have purchased the cad bury temptation Product code: 8901233009940 in east of kailash location when i opened it chocolate was complete in bad condition, then i checked the same date its mfg was. 5/2013 and i purchased it on 29/7/2014. Please take some action against the agency who supply this product in (110065) east of kailash location. otherwise i have to take some action in consumer court, Regards Ravi 8860239000...
Complaint comments Read comments Complaint category Food

Cadbury India - Did not receive code on silk packet

User
 Nikii on Jul 28, 2014
I bought a cadbury silk of 150 rs. There was an offer to buy free beverages at the ccd outlet it was stated that the code will be inside the packet .My packet did not have a code My packet details are - CODE - I40526 B3 Packaging date - 5/14...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Powdered chocolate bar inside the packet

User
 BENSEN JOHN on Jul 27, 2014
I am a consumer of your product, and i also dairy milk brand is my die hard favourite.
Bt in this month of july i bought once a rs.25 dairy milk, but when i opened it it was mostly powdered, and the taste was somewhat spoiled kind.
I not happend once but thrice it happend.
I thought, bychace once in a thousand must have come like this, but itz happening frquently.
The shopkeper didnt also replaced it with another one.
I dont want to loose tis brand "dairy milk" form my taste.
Please look after this issue...
With lots of hopes
Bensen...
Complaint comments Read comments [1] Complaint category Products & Services

Cadbury India - medicated smell in cocoa powder

User
 Parames waran on Jul 25, 2014
we are from MADRAS FARM AGENCIES a shop from Chennai. CADBURY COCOA POWDER 200gm is getting complaints which is getting medicated smell, when customers make cake, ice creams, etc... So please attend our complaint as soon as possible Complaint from CODE NO : W31212 MFG DATE : 12/12/2013 from MADRAS FARM AGENCIES, No 10, narayana street, periyamet, Chennai 600003 PH-044-25611306, 09884167945. Purchase agency, SRI MUTHU DISTRIBUTORS, Perambur, Chennai...
Complaint comments Read comments Complaint category Department Stores

Cadbury India - Poor quality of the chocolate

User
 Pal1963 on Jul 25, 2014
I received a Cadburys silk and roasted almond as a gift from my friend. Both the chocolates were of bad quality. It had white patches throughout and it was as though it would crumble into powder. They were discoloured. I made a complaint through phone many times. It's been a month since I've complained. The only response I get is that ' we will forward your complaint to our office in chennai and they will get in touch with you'. Should I wait for your response until the product expires?...
Complaint comments Read comments Complaint category Food

Cadbury India - taste of dairy milk is so bad

User
 parikhetki@ gmail.com on Jul 23, 2014
I went to bombay hospital from their i bought 4 dlairy milk of 25 rupees each and all were bad in taste we all ate 1 dairy milk n found it so bad we opened 2nd one that was also bad we gave 2 back but one is still with us and its really bad in taste .kindly see to my complain as my 10year old and 2 years old daughter had it and they puked badly...
Complaint comments Read comments Complaint category Other

Cadbury India - fungus in dairy milk chocolate

User
 varshoos on Jul 22, 2014
I bought 2 diary milk chocolates with code I40318 of 16.2grams . I am very much disappointed, angry and sad for getting the chocolate full of fungus.the package date is 03/14. I bought it from a shop in palakkad, Kerala. Expecting the required assistance and help.i am a regular customer of diarymilk.I expect good quality chocolates hereafter.my contact number is 9447014481. Thank you....
Complaint comments Read comments [1] Complaint category Food

Cadbury India - fungus in chocolate

User
 suchanda14 on Jul 18, 2014
Fungus in Cadbury
Dear Sir,
It is
very disappointing to see that in spite of complaining about the fungus
that was found in chocolate. and giving a complain in the toll free no.
no feedback has been received as promised.

Shameful at ur part.People are provoking me to go to the media. But do not want to do that.Kindly get back to us. as soon as possible.Kept the chocolate in the refrigerator.Waiting for ur reply.
Regards
Suchanda Mukherjee....
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Pathetic taste and Smell in Cadbury Gems

User
 rajahit on Jul 18, 2014
On 5 July, I bought Cadbury Gems, It was tasteless with faded colour. I sent a mail to Cadbury India. They sent their salesperson and replaced with a new pack on 14 July. When I opened, it is again having the same issue. 1) Most of the Gems are broken. 2) The colour is faded. 3) It is having pathetic taste, my wife started vomiting after eating. I am very disappointing with this. It is really a matter of concern now. I sent a mail to them on 15 July, But no response from their side. kraftasia_india@asia.epowercenterdirect.com consumer.service.cell@mdlz.com Please look into...
Complaint comments Read comments Complaint category Food

Cadbury India - complaint against cadbury product

User
 SHRICHEM111 on Jul 16, 2014
Hi Sir/Madam, I am Shrikant Desai. I bought cadbury silk chocolate on 9/7/2014 of 60/-. When I opened this I found to be some white spots & crystal particles of chocolate. Kindly look in this matter. I attached some relevant photos of it. My contact no. is 8080469449...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Stinky smell from Cadbury Silk & Chocolate taste expired

User
 jimit desai on Jul 15, 2014
I had bought a Cadbury Silk orange from Prakash Stores, Tardeo, Mumbai on 14th July at around 7.45 PM. Once I opened the choclate at 9.30 PM the white cover inside looked dirty & on smelling it there was a very powerful foul smell out of it. On opening the inner cover there was a same smell from the choclate. On eating one piece it tasted very bad & tasted it has been expired. On checking the mgf date it was 14.4 & said best for 12 months. On 15th I went to the store & showed them the same they were shocked with the foul smell which smelt like some dirty oil &...
Complaint comments Read comments [2] Complaint category Food

Cadbury India - Fungus and very old- expired.-- still selling in the market

User
 mehulls on Jul 8, 2014
i have a son of 4 year old and we went to my sisters place for a dinner and where she gave my son 2 nos of small dairy milk of Rs.5/-, she offerd a bigger one and my son refused towards it ..the moment we reached home we opened one for him, we saw there was a fungus as well was expired when tasted was yaak the taste differed and as such we threw into the dustbin, then we opened the other one, it was the same ( I saved my son from eating it) and we are guiding people now not to go with these cadbury products as such thing happens, i then immediately called my sister and asked her to check whether...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Discoloration of Cadbury chocolates

User
 rsuresh nair on Jul 7, 2014
I had purchased 4 nos cadbury chocolates from Auchan, Mantri Square, Malleshwaram, Bangalore . All of them were found to be discolored . I have preserved 3 of them for your examination, if you wish to see them . My family has great regard for the Cadbury brand name and are therefore extremely disappointed with this unpleasant experience . With Regards R.Suresh Nair...
Complaint comments Read comments Complaint category Food

Cadbury India - request for internship

User
 avantikaarya on Jul 1, 2014
Respected Sir I have recently completed my graduation from DELHI UNIVERSITY, in B.COM(HONORS). I have shifted to Gwalior and would like to do an internship in your esteemed company for two months from July to August2014. Please let me know who should I contact and where should I send my CV. Regards avantika arya avantika.arya@yahoo.com...
Complaint comments Read comments Complaint category Business & Finances

Cadbury India - Code not presented inside pack

User
 priyankadias on Jun 30, 2014
I have bought a Cadbury dairy milk silk 160g pack from a Sahkari Bhandar in BORIVALI - MUMBAI on 29/06/14. It mentions that there is a voucher inside the pack for a coffee treat for 2 at CCD. But when I opened the pack, I found no code anywhere. The code printed on the outside of the pack is I40522 B3. Please advice as what should be done......
Complaint comments Read comments [1] Complaint category Food

Cadbury Silk - No voucher found inside the pack

User
 Pratham Pasari on Jun 29, 2014
I have bought a Cadbury dairy milk silk 160g pack from a Store named URBAANZ in KOLKATA
on 29/06/14. It says that there is a voucher inside the
pack for a coffee treat for 2 at CCD. But when I opened the pack, I
found no code anywhere. The code printed on the outside of the pack
(which I think is the manufacturing code) is I40521 B3. Please help....
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Adhesive between the Dairy milk chocolate packets

User
 Maheshz Kumar on Jun 26, 2014
Hi, For my Birthday today (June 27th 2014), I bought a Diary Milk Rs.560 (Each Rs.10) a complete box. The chocolate when I started distributing the chocolate are stuck with one another and when we separate I see there are adhesive in between the packets and since I didn't notice at first I gave to my friends. And once eating it they felt nausea, Stomach pain and vomited. Its really an unacceptable happening during the start of my Birthday.Many felt head ache and even inside the packets we could see the adhesive all over as coating on the chocolate. I have attached the photo for proof and details...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Spider web in the chocolate bar

User
 jnriyer@gmail.com on Jun 26, 2014
I bought a Cadbury Temptations almond treat today, Batch No: T31022 A Manufacture date 10/13 for Rs 65 and found spider webs on the chocolate bar! I have tried attaching pictures of the same but am unable to do so in this website. I am in a state of shock as Cadbury has been a household name in our family but am not sure about that anymore! Regards, Jyothsana jnriyer@gmail.com...
Complaint comments Read comments [1] Complaint category Food

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