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Cadbury India Customer Care

Cadbury India Limited (Mondelēz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - Cadbury Silk - Grease and stinking taste.

User
 aishahussian on Dec 13, 2014
Dear Sir/MadamI had purchased Cadbury Silk chocolate (15 pieces – 65 gram each). Taste of chocolate is not good, it’s greasy and stinking. I have tried to complaint to your customer care no but no help from your side. I am not satisfied with your complaint cell service. I want you to take action on my complaint priority basis. If you will not take it seriously than I have no other option to complaint to Food Safety and Standard Authority of India. Aisha Hussain Email= winaisha@yahoo.com Kanpur. Uttar Pradesh (Product Details - Chocolate code - 140418C2, Packed 04/14)...
Complaint comments Read comments Complaint category Food

Cadbury India - not getting the goods due to nexus between the distributor and company sales person

User
 Mela Stores Bhagalpur Bihar on Dec 11, 2014
I am a retailer of Cadbury India and my shop is categorized class A outlet but from last 10 month we are getting problem to procured goods from your distributor. We had already complain to your regional office Kolkata after that 3 month we got the service.Now again from last 2months we are facing the same problem . We try to contact local S.O but he did not bother The nexus between both can seen easily in hotels etc that's why the distributor is not bothering to proper visit in the market .Although its not our concern but your distributor has open 3 sister concern and doing all three division...
Complaint comments Read comments Complaint category Business & Finances

Cadbury India - Cadbury Silk Big Rewards - Coffee Day Offer

User
 Sandeep Shah. on Dec 10, 2014
I have purchased 2 packet if Cadbury Silk by paying the hefty amount of INR 150/- which has the offer of 2 Coffee free from CCD but when I went to redeem the coupon code on 9th December 2014 it was told that offer was valid till30th November 2014 . While on the chocolate packet nothing was mention about the expiry of the offer .It was clear violation of the consumer right by hiding the information . I hope company will take care of this else I may need to approach consumer court to get my due rights . Sandeep Shah+91 9819908847...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - defective cadbury silk chocolate

User
 Anjali Dawar on Dec 4, 2014
Dairy milk silk fruit and nut Mfg date 03/14 Code 140320 B3 The chocolate is porous and powdered. Kindly let me know why is this hapenning coz i opened it just a day before and found it to be like this. Awaiting your response. Anjali Dawar anjalismail86@gmail.com...
Complaint comments Read comments Complaint category Products & Services

Cadbury India - Fungus on cadbury chocolates

User
 agk30579 on Dec 3, 2014
I have bought a packet of Cadbury Celebrations to gift to some one for their child's birthday. Manufacturing Date was June'2014 and expiry date is February'2015. When they opened the packet it was a very shock moment. All the chocolates are covered with full of fungus. It was a very shame moment for us. Pls. do the needful.

A. Gopakumar
E-16/F-2, Dilshad colony, Delhi-95
Mob No. 9312722561...
Complaint comments Read comments Complaint category Food

Cadbury India - Gems Toy - Super hero

User
 *Ritika* on Nov 28, 2014
Hi All, I was very surprised and shocked when i experienced that the latest Cadbury Gems Toys are Harmful and risky for children to use. I cant believe that Brand like Cadbury while creating/ Manufacturing toys for Children forgot to keep in mind the safety Hazards. Toys are sharp and when used for the first time had lead to a cut on a finger. This is non tolerable and i have completely lost the trust in the Brand ... i am not sure if i would like to buy any more of your products. Today, the impact is so big that because of this non thoughtful created toy we have a hurt finger. My suggest...
Complaint comments Read comments [2] Complaint category Kids & Baby

Cadbury India - poor quality

User
 Canaan Trading on Nov 26, 2014
Dear sirs, i bought 2 containers of cocoa powder from Lulu mall, ernakulam.it is packed on: 26/07/14 A, and codeW40726 i opened one container and made brownie. I am shocked to find sand in the cocoa powder. this is first time i am facing this quality issue. I want to return this product. I tried to call your customer care but no response. none of numbers mentioned in the website is not working. please do the needful Mobile:07676775758 08880870717....
Complaint comments Read comments Complaint category Food

Cadbury India - Fault in the product

User
 Manish0811 on Nov 24, 2014
As soon as the cadbury wrapper was opened there was small white visible granules on the chocolate and when consumed it tasted sour in the end. Product manufacturing date september 2014 and expiry is after 12 months.Picture attached herein will give show you the defect....
Complaint comments Read comments [2] Complaint category Food

Cadbury India - Taste

User
 Dhananjay 2329 on Nov 21, 2014
I am the student of MBBS. My brother brought two dairy milk silk but the taste was different of both the chocolates. One chocolate manufacturing date was 15/11/14 and other one was 12/11/14. But the 15th date one was stale, its taste was like citrus. And my email is dhananjayppatel6@gmail.com...
Complaint comments Read comments Complaint category Food

Cadbury India Ltd - Dairy Milk Silk Tastes bad

User
 Varsha Bhosle Pingle on Nov 17, 2014
I bought Cadbury Dairy Milk Silk of Chocolate flavour with Net Wt 65g on 17th November 2014 which has Pkd date as 04/14. when I opened chocolate then the wrapper which printed as Silk has rotten oil or kerosene smell and also chocolate tastes not like usual taste which dairy milk silk has..the product code is I40418 and Bar a Code is 8901233014197. MRP of Rs.60/- Please take strict action in manufacturing the chocolates n it cn harmful to every human being specially small kids because everyone is crazy abt havin silk chocolate. N please taste the product from food inspector..I have wrapper...
Complaint comments Read comments Complaint category Food

Cadbury India - FRUIT & NUT PRUCHESED WAS WHITE INSIDE

User
 chava vishwas on Nov 16, 2014
I am a resident of Vile Parle, Mumbai, I had pruchased one Fruit & Nut choclate from CHAMPION FOODS. Vile Parle (East) Name of the owner is NAVIN RAMBHIA. When I opened the choclate it was white inside, ( May Batch), I approached the shopkeeper for replacement, which he refused. I have returned the choclate to the shopkeeper without getting the replacement. Request you to check with the shopkeeper and take a strict action.for keeping the old stock and refusing to replace the same. ADDRESS OF THE SHOP CHAMPION FOODS KANCHAN, M.G. ROAD, VILE PARLE (EAST) MUMBAI 400 057 TEL 26116044 MY...
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus found on Cadbury

User
 Rishikant Anchan on Nov 12, 2014
I found something that looked like fungus on Cadbury Dairy milk purchased today at Goregaon-West.. This is not expected from a reputed company like Cadbury. I would think twice before picking up a cadbury product for someone or in that case even for myself. Please let me know how this would be taken care of. PFA the images for your reference. -Rishikant Anchan...
Complaint comments Read comments Complaint category Food

Cadbury India - fungus on the dairy milk chocolates [Resolved]

User
 advojp on Nov 9, 2014
Respected sir, my name is pandiyan from chennai. on 6.11.2014 bought a two diary milk chocolates. When i opened shocked because fungus on the chocolates. I reported to cadbury company on 6.11.14.but no responses from their. Product code 140705 B2, packed 07/2014, bar code 8901233014111, my mail id advojp@gmail.com, 9840479021....
Complaint comments Read comments Complaint category Food

Cadbury India - White spots and chocolate became like powder

User
 Rajeswari1011 on Nov 8, 2014
Hi, I have brought Dairy milk silk 150/- chocolate near madiwala, Bangalore in a bakery on Nov 1st, 2014. When i opened it, their was white patches and dots on it and it is like powder while eating. It has packed on 04/2014 and best till 04/2015 as per the expiry date on the pack. I am a chocoholic from child hood and mostly i love to eat Dairy milk, but now i am very disappointed seeing dairy milk products like this.And that chocolate was gifted by my lover and it was fully wasted. I am feeing really very bad, jsut want to know, Why this happens? Is the packed date is wrong ? How can...
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Cadbury India - Bad product quality

User
 hrishabh singh on Nov 8, 2014
Dear Cadbury, I have purchased 1 dairy milk celebration pack of Rs 150.00 at Rajiv Nagar Patna, District-Patna, Bihar, 800024, India. When I gave the Dairy milk chocolate to my little sister and brother, My sister found white fungus formed (in the form of spots on chocolate) on the said product. It was just shocking and disappointing for me that the product I was using from my childhood and a company like you (Cadbury) have such a poor quality control. If my sister and brother ate this product without my notice, what will happen? Please look in to the matter and reply me as soon as possible as...
Complaint comments Read comments Complaint category Food

Cadbury India - Cadbury silk Rotten

User
 Deepankar Gupta on Nov 7, 2014
Hi, I bought two Cadbury dairy milk silk sec62 noida from office food court. I gave one to a sick child and one to nearly 2 yr old child.The little one opened it and start eating it when i tried to taste one piece I was shocked it was neither looking nor it tasted well it had a very foul taste with a rotten taste.I immediately took it back. It's manufacturing is 04/14 and it's 11/14 . This was very shocking and I will think twice before buying any of the product of cadbury ....
Complaint comments Read comments [1] Complaint category Food

Cadbury India - fungus in silk

User
 Tripti negi on Nov 6, 2014
Hi, I bought a Cadbury dairy milk silk from mother dairy in A- block sec19 noida.. I opened it I felt that it was not ok but when I tasted it it had a very foul taste. it was crumbly and it had a rotten taste. it also had small white spots on it. It was 6-nov- 2014. this is very shocking as it has happened first time with dairy milk. it was very much shocking by this type of brand....
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Cadbury India - Found centipedes into Cadbury celebration pack.

User
 bholagupta47 on Nov 4, 2014
Hi, I have to buy two pack from one grossary shop into Kandiwali east (Lokhadwala). and when gift to my relatives on Deewali occassion. after two days. she was called me an get complaint my gifted chocalate. she found centipedes into all chocalates pack into celebration pack. I was try ask shopkeaper. he told me ask Customercare but no one pickup the phone his cutomercare. Please do sugest me to how we my problem get reesolve? My contact no is : 8652280770 Regards Bhola...
Complaint comments Read comments Complaint category Food

Cadbury India - Seen detioration fungus spots

User
 nishant618 on Nov 2, 2014
Dear Sir, Mam, I would like to bring your attention towards the detiorated condition of DAIRY MILK CADBURY SILK which is marketed by Mondelez India Foods Ltd. The product had the fungus detioration spots on it. The chocolate has certainly shown the bad quality of cadbury products. Had the product been sold in USA, the US authorities have taken the necessary stern action towards the manufacturers. Waiting for your reply. For your assistance: Chocolate code- I40726 C3 Pkd -07/14 Mrp-150...
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Cadbury India - Thick oily layer found in between golden paper wrapped on chocolate and plastic wrapper

User
 Amol Choughule on Oct 30, 2014
I got a packet of cadbury chocolates during diwali. Almost all other chocolates were good except one "Cadbury Dairy Milk Chocolate. I guess its priced INR. 25 or 35, cant say exactly since its not visible properly. Packing date shows 06/14. Code 260614M032. I never seen such oily (like dalda) layer inside the packaging. So i doubt there is something wrong with the chocolate. I would appreciate proper action against the same. Thanks. Amol Choughule...
Complaint comments Read comments Complaint category Food

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