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Cadbury India Customer Care

Cadbury India Limited (Mondel─ôz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - Rotten Diary Milk

User
 vjay happiest ever on Jul 3, 2015
Hi Sir, Today I have purchased 2 Diary milk (INR 10 pack) from a nearest retail sop, While opening the pack, I have found that one of the chocolate is rotten and smells stinky, The other one is fine. The Manufacturing date is mentioned as 03/15 and its best before 12 months before from the date of manufacturing, while its just been 4 months and I am shocked to see this, What If I have given the chocolate to some kid and they are unaware of it and consumed it? As the diary milk looks same when it is in melted state, I have took some pics for the proof, where you can see that the top part of the...
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Cadbury India - Dairy milk Silk(Caramello) Test Spoiled before date of expiry

User
 Snehal Raj on Jul 2, 2015
I purchase Dairy milk silk (with caramel) yesterday (01/07/2015)evening Batch code : I50112 A1 Date mfg: 01/15, when I open the pack it was Gungy, Viscous inside layer. Still i trust and eat a piece of it and it was testing so badly that i have to spit it out. I went back to the shop and show it, but he denied to give my money back as the packing was within its expiry limits. I request you to give my money back asap. Please correct validity period of your product as it gets spoiled in test before the expiry period you mentioned. Don't chit the your consumer, I had been great fan of dairy...
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Cadbury India - white spots all over the cadbury dairy milk

User
 mehveen on Jun 29, 2015
Hello i am Mehveen a medical student Today i was having cadbury dairy milk and i found white spots all over the cadbury and i already ate some part of it.. May i know what is this?? I think its Fungal growth and the Mfg date is 11/14 as it is written best befor 12 months Code K 411.16 Is this your service is ??? My email id is drmkhan125@gmail.com I hope i'll get some reply...
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Cadbury India - Product Stale, horrible taste not fit to eat

User
 AVIKSHIT ANEJA on Jun 29, 2015
Bought Roasted Almond 60g bar from M/s. J.K.Provision Store, AL Market Shalimar Bagh, Delhi - 88, yesterday. Code: I41207 C Pkd: 12/14 --- Suitable for consumption Upto 12 Months Price : Rs.60.00 Bar code: 8 901233 014258 > Informed Shopkeeper, who advised to file a complaint directly. Kindly, arrange send replacement immediately !! Thanks & Regards Avikshit Aneja Mob: +91 98102 77556, 92124 77556 AM - 175, SHALIMAR BAGH DELHI - 110 088...
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Cadbury India - Rotten chocolates with 2015 mfd

User
 Sujai Poovaiah on Jun 29, 2015
Cadbury India one of the reputed Company worldwide does not deserve to be criticised for the product with poor quality which makes the customer feel bad. Even though it was packed in Apr 2015, Shocked to notice that a couple of Chocolates purchased to be spoilt, when my children complained of bad taste I notice small insects doing the damage and it was breaking into pieces. By then they had consumed a small portion and luckily they did not any stomach upset. When tried to return to the outlet, suggested that to complain the company as it was delivered by the distributor and packet was sealed...
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Cadbury India - poor quality product

User
 Bikram82 on Jun 27, 2015
Dear sir, I have purchased 11 pc, Rs 2 pack Gems chocolate for my 2-year old daughter from store of mmaybazar, Durgapur, WB, after eating 2 pack including I felt totally damaged with bad smell, after consuming this my daughter and i suffering from diarrhea, I have still 7-8 pack Gems, what to do? My address is Angadpur (Near Harimandir), Durgapur 15, Dist-Burdwan, Pin-713215, WB, Mo-9836401514. From, Bikramjit Karmakar, Durgapur...
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Cadbury India - Fungus on Diary Milk Chocolates

User
 Jayakumar Govind on Jun 25, 2015
16 Diary Milk Chocolates of April, 2015 were purchased and 12 packets when opened were found with fungus on the chocolates. Whey such products are being sold to spoil the health of consumers. Luckily that we saw it before kids could consume. Jaykumar gjayakumar999@gmail.com...
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Cadbury India - Chocolate gone bad

User
 apoorva4 on Jun 21, 2015
I just bought a cadbury caramello few minutes back but when I open the pack it was wired inside very wired.It had small bubbles on the back.the colour of chocolate was very different taste of chocolate was awful chocolate was very dry.Shopkeeper sayd he buy product from authorised person. Quality of chocolate was not at all up to the mark. kindly look in to the matter and do the needful asap....
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Cadbury India - Fungus in Cadbury dairymilk

User
 Abdul Varis on Jun 21, 2015
Two days back, I bought 2 dairy milk from my nearest shopkeeper. When I opened to eat, I saw small bubbles sort of thing on the chocolate which looks like fungus. I think this is really bad part of the company which is has been since a century in the market....
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Cadbury India - The dairy chocolate has worms

User
 Denzilwilma123 on Jun 21, 2015
I have purchased one box of dairy chocolates dated 20th June & distributed to the kids on the birthday of my son . The parents have complaints that the chocolates were not good and has lost the actual taste . It has been very dry & the colour has been changed. Few kids could see worms in it . Need immediate assistance and the entire box to be changed . Mr Denzil Mathias Cell # 9820829904...
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Cadbury India - Stale product

User
 Amit7004 on Jun 20, 2015
On 18 Jul 2015, I had purchased 5 boxes of Cadbury Dairymilk (Rs 5 each), and found that 2 boxes had stale products in it. Plz see attachment. I opened the wrapper of Dairymilk chocolate and found that around 15 chocolates had fungus on it that means they were stale. Attached are the pics of the same. We trust Cadbury since many years but now I am hating it and will think 10 times before buying this product....
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Cadbury India - Spoiled dairy milk

User
 Krtin Markandey on Jun 18, 2015
I bought a Rs.25 dairy milk today and when i opened it, it had small white spots all over it, it was infected. I am furious at being given such a product and feel cheated at the same time. Cadbury is such a big firm and i never expected this kind of a product from cadbury. The code on the packet is K50330 packed on 05/13. I want strict actions....
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Cadbury India - Dairy milk silk discoloration

User
 Jeevanjyothi Bollineni on Jun 17, 2015
I had purchased Cadbury dairy milk silk chocolate from Health n glow shop yesterday to give it to my niece. I was shocked when I opened it today. The chocolate had some odd smell and when I opened it saw the chocolate was in different colour and also had some white spots on it.. This is really disgusting to see my favourite chocolate with these issues. The expiry is still there till this December 2015 Its not easy to digest the fact that we are spending Rs150 for our fav chocolate and see such issues. m sure i would not get my money back from the shop keeper. Please help out. I tried to call the...
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Cadbury India - White dots on all chocolates bought

User
 Gurs on Jun 17, 2015
It has become a regular occurrence now with cadbury having white dots on its chocolates. It has happened 3 times in the last 2 months, and now again it has happened. I bought 5 chocolates like every other day, but today all of them had white dots on them, and the chocolate would crumble to small pieces. It has a very unpleasant taste as well, looks like its infected. The pkd. date on them is 3/15 and the code is D50328 B1. Check into the quality of the product or it packing, or become the next MAGGIE case. I have registered the same on your website mondelez india....
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Cadbury India - found fungus on dairymilk i bought today

User
 vinitkris on Jun 16, 2015
I bought 8 dairy milk today and found fungs on them (2/2015 make ) my brothe ate 2 of them and he is feeling sick now Pls make sure u take up this issue and reply soon Sending one of de foto also Vineeth krishna 9895919537 Vinitkris@gmail.com...
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Cadbury India - foul smell from cadbury

User
 shrutiagarwal on Jun 15, 2015
Please note the dairy milk which i purchased was giving foul smell and bad taste n also it was a bit whitish giving you the code K50219 and manufacturing was 02/15. i want you to give immediate reply over this. My email shrutiagarwal65@yahoo.com...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Solidified/Frozen Bournvita , new pack

User
 pratibhapal on Jun 13, 2015
Hello, We purchased a pack of Bournivita as per following details : Date of Purchase :12th June 2015 Date when we opened the pack : 12th June 2015 Size : 1 Kg Package Date mentioned on the pack : 6th May 2015 Code : H50506 A Purchased From : CSD canteen number 04793 - ESM Canteen, Dundahera, Gurgaon -122001 The content is unfit to use as it is solid/frozen.We contacted the CSD manager on 13th June 2015 to replace the faulty pack with new one but they denied to replace it or take any other appropriate measure. Cadbury is a trusted brand and it was shocking to see such a faulty food...
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Cadbury India - bad quality of product

User
 Shelly Jaglan on Jun 11, 2015
Today a bought a dairy milk chocolate worth rs 25.As soon i opened the packed i noticed some white spots and holes all over, it was clearly a sign of infected with fungi.As soon as i tried to break it into piece, the chocolate crumbled into small small pieces.It was not the first time i saw such a dairy milk chocolate, there are several instances where it was in bad condition(fungi). I want strict action against the company as the incidences are inreasing day by day. date: 11 jun2015 my email id : shelly.jaglan@gmail.com...
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Cadbury India - Cadbury Dairy Milk chocolate fungi

User
 maitra on Jun 9, 2015
Hi, I bough 6 packets of Cadbury dairy milk chocolate (photo attached). However, after opening the same I found it's totally filled with white dots and looks odd. Before buying I checked the expiry date which is still 9 months away. I'll not let it go easily. Please suggest how to proceed? How to be assured that it's infested with fungi. Regards, Anirban Maitra maitra.anirban@gmail.com 7044003952...
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Cadbury India - Bad condition of chocolate

User
 singhneha on Jun 9, 2015
Hi, I'm Neha Singh from Noida. I purchased cadboury dairy milk silk mrp 150 from a general store at sectore 29 on 6/8/15. When I opened it at home, it had white patches as if wrong expiry date was printed on it.Manufacturing date printed on wrapper is 03/15. If companies like Cadbury are doing this in India then which company to rely on.I want resolution ASAP...
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