Cadbury India Customer Care

Cadbury India Customer Care

Cadbury India Limited (Mondelēz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
+91 84 4728 9335
Satisfactory Rating
1%
Complaints
351
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Cadbury India Complaints & Reviews

Cadbury India - Bubbles and white patches on product

User
 Rashmi bedre on Sep 2, 2015
Got Cadbury celebration as gift on raksha bandhan opened Cadbury dairy milk and found white patches and round bubbles on it and opened five star it also had powered white patches and bubbles. Manufactured date is 2 months before April 2015....
Complaint comments Read comments Complaint category Food

Cadbury India - Presence of bulbous protrusion on Cadbury Silk

User
 gags13.13 on Sep 1, 2015
I bought a Cadbury Silk (160 g) on 1st september 2015 which was well within its expiry date, the pkg date which being feb, 15 and as stated on the wrapper it's best before 12 months from packaging. I would Consider this to be taken very seriously as it may have harmed the health and well being of my near and dear. I have an image taken as well of the perished product. Do take this complain Seriously....
Complaint comments Read comments Complaint category Food

Cadbury India - Small spots all over the chocolate

User
 hadz on Aug 29, 2015
Dear sir, I Was very fond of dairy milk chocolates but these days whenever i buy the small pack of dairy milk for me and my sister there's a small spot all over the chocolate which looks like fungus.i didn't kept it in the refrigerator whole day to check that I might get normal if it melts but there was no change. I am very much disappointed with the quality.please do look after it....
Complaint comments Read comments Complaint category Food

Cadbury India - Dairy milk silk

User
 Rohit Kumar Verma on Aug 23, 2015
Sir i purchased cadbury silk the bigger one mrp 150/- from a local shop and when i opened the silk, i was shocked to see the fungal growth upon silk bar.. It was giving foul smell and terrible to look as it was covered with fungus.. The very moment i reached the shop keeper and he told he cant do anything in this as it was a company sealed product and could only be replaced by the company.. I m not interested in the refund or replacement kind of issue..i m just concerned about the company product the quality the brand name and the final product which the end user is getting.. I also posted pics...
Complaint comments Read comments Complaint category Food

Cadbury - Worms inside cabury dairymilk chocolate!!!

User
 prithveeraj on Aug 21, 2015
Today I found worms inside a cadbury Daily Milk. Manufactured Date:Sep/2014. Best before 12 months after manufacture. It was my fault that I'd already ate 1 chip of it without noticing. Why would I? Don't we had a trust for quality? Yeah, but that trust is no more. When I offered my friend, she took 1 chip and was doubtful if the chocolate was okay. Beacause there was white tiny spots all over the chips. It was fungus. I said her that "Don't worry, date is okay. Then she suddenly cried out loud "WORMS! WORMS!". I thought it was a joke. Well, anyone would. But she got real panic as it was on her...
Complaint comments Read comments Complaint category Food

Cadbury India - Fungus found in Dairy Milk chocolate

User
 abhishekraj1470@gmail.com on Aug 19, 2015
I had bought 20 chocolates of Cadbury Dairy Milk on 17/08/2015. Company Details: Manufacturing Address mentioned: Mondelez India Foods Limited, Unit number 2001, 20th floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai-400 013 {Unit: Unit-2, Hadbast number 199, Village Sandholi P.O & Tehsil Baddi, District-Solan, HP-173205} Contact: 1800 22 7080 Email: suggestions@mdlzindia.com Manufacturing date is printed as 04/2015. (Best before 12 months) Problem: When i opened chocolates, there was fungus layer present on the chocolate. I have kept one spare chocolate packed as a proof....
Complaint comments Read comments Complaint category Food

Cadbury Dairy Milk - Fungus in packed Cadbury Dairy Milk

User
 ashu1185 on Aug 18, 2015
I purchased a Cadbury Dairy Milk of just 10 rupees on 18 August 2015, it was packed on feb 2015, what i saw chocolate have some fungus, even it was smelling bad. I cant believe Cadbury is a reputed brand though product cost does not matter ....
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Cadbury India - Rotten dairy milk choclate

User
 sivajeyanthi nathar on Aug 12, 2015
I bought a two cadbury dairy milk silk a last week 05th/08/2015. i was eating silk yesterday, the chocolate taste is not in good. and also i felt tat i've rotten chocolate. then just threw it in dustbin. then my friend suggest me tat "just sent what u faced with chocolate, they'll consider ur complain". that's why i register in your page. i request to ur company to refund to me. my no :9095296452...
Complaint comments Read comments Complaint category Food

Cadbury India - Some Type Of Fungus Os Something In My Silk

User
 VignêSh Nåir on Aug 10, 2015
On 9/August/2015 I buyed a Cadbury Dairy Milk Silk Worth 60Rs. On 10/August/2015 I opened the pack and I saw that the chocolate had some type of fungus or something in it. Pkg. Date - 2/15 Code- H50217. I Want It To Be Replaced Or Return My Money Back. If Not I Will Report This Issue In Consumer Court. Kindly Look Into The Matter. My Cell Phone Number Is +91 9821765652...
Complaint comments Read comments Complaint category Products & Services

Cadbury India - Quality of the Cadbury Dairy milk

User
 DSS22 on Aug 7, 2015
Day by day Cadbury is decreasing the size of the bar of its Dairy milk product. But if we go into the quality it is not at all maintained. So it is like they are taking more money for least quality product. It doesn't even test like chocolate any more. It has come in the range of Parle's Melody. Even it is better and cheaper. It seems Cadbury is not at all worried about maintaining their product quality. It has happened so many times that we get Dairy milk from someone on their birthdays and we literally have to throw it in the dustbin as it smells very bad and tests like clay. It is literally...
Complaint comments Read comments Complaint category Food

Cadbury - Found the white Spots on the cadbury dairy milk manufactured at date 3/2015

User
 vish T on Aug 7, 2015
I have bought the dairy milk on 7/8/2015 on which i found the white spot on the dairy milk chocolate after searching on the internet i found that this spot are of fungus on chocolate .so i want to registered a complaint for the knowledge of food safety and cadbury company against the bad product in the market which can harm the human lives ....
Complaint comments Read comments Complaint category Food

Cadbury India - Unwanted thing found in its product

User
 abhay pratap singh chauhan on Aug 7, 2015
I purchased a bonvita little pack of 10 ruppes. Three times i found unwanted thing. 1st time i found a plastic thread just as bonvita colour, hardly anyone can recognize that., plastic thread. 2nd time i found a flies. 2 times i ignore this irrresponsible acts of cadbury.. But now i fed up .. This time found thread... N i attached the image below...
Complaint comments Read comments Complaint category Products & Services

Cadbury India - Bad quality of chocolate

User
 Pratima Chhabra on Aug 2, 2015
I bought a whole pack of 10 chocolates of Cadbury dairy milk for my office. They were of July 15 batch only. To my surprise, all the chocolates were in bad state. To see them, it seems as if they have been packed long back. No one can eat them.

A reputed company can never afford to place such product in the market. It can ruin your company. I had never experienced such bad taste from Cadbury specially.

The batch is: 9012333018706 (Crackle)
901233018744 (Fruit and nut) packed - 02/15
Code - K50403, packed - 04/15, C1, Batch (901233018539) - Dairy Milk...
Complaint comments Read comments Complaint category Hospitals

Cadbury India - Temptation chocolate was wet and rotten

User
 Sonia Kanda on Jul 30, 2015
I bought a temptation chocolate as my stressbuster, as i had exam next day. But when i opened the pack it turned to more stress and depression because chocolate was wet and rotten. The pack was properly sealed when i bought. But it was sticky n wet on opening. I was shocked that i how it is wet. When i went to shopkeeper, i refused to take back opened chocolate n said it matter of company product.
N my exam time was wasted, money wasted, and spoiled my mood....
Complaint comments Read comments Complaint category Food

Cadbury India - Very poor quality and hopeless choclate

User
 Piyush Kalra on Jul 28, 2015
Hi i am piyush kalra from burari delhi I had purchased a dairy milk 25 rs one which i buy daily But the wuality is extremely poor and also the choclate milk contents are deposited over it and it doesnt seems fit for eating I jst cant accept sch poor quality chocolate From such a renowned brand It is packed on 4/15 code - k50402 c1 U can call me at 9999225463...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Fungal infection in Dairy Milk Silk fruit & nut

User
 Priyaggg on Jul 28, 2015
Look at the state and quality of product available in our markets. Dairy Milk silk (fruit & nut) which I bought on 25th July 2015 shows lots of white deposits on its surface. The chocolate didn’t yet reach the expiry date (still approx. 7 months to go). Code: 150222 Packed : 2/15 Mrp: 150 rp Assuming it to be some kind of fungal infection, the chocolate is not fit to consume. I ask an explanation for this. The packaged food products quality in our country seems to be degrading day by day. This poor quality of package products seems compelling & guiding our burning hearts to come out in rage....
Complaint comments Read comments Complaint category Food

Cadbury India - Dairy milk bar has only half the contents

User
 Stickyash on Jul 26, 2015
Hi, I bought a lot of 10 rupees diary milk bars for my son's third birthday party for piñata. One of the Bars had only half the chocolate and the child was bawling as though I cheated him on purpose. This has left a very bad feeling and I want the packaging department to answer why this was done and how they'll fix it. Aishwarya I can be reached at aishiyengar@gmail.com...
Complaint comments Read comments Complaint category Food

Cadbury India - Contaminated product

User
 Vinoth Krishnan on Jul 25, 2015
Bought a cadbury celebration pack on 20/07/2015. Opened the pack on 25/07/2015 and found white dots and bubbles on all the dairy milk in it which has a pkd date on 03/15 and best before 12'months mentioned on the pack. So, we are afraid to eat and tried 5 star. Even those 5'stars are looking weird in color which has a pkd date of 4/15. I have attached a proof image of the chocolates. It's really weird and cadbury is losing their quality it seems. I don't know how much they take action to this. But please consumers please avoid taking chocolates till then....
Complaint comments Read comments Complaint category Food

Cadbury India - Contaminated Chocolate

User
 Shilpi Yadav on Jul 24, 2015
I want to register my complaint that i had bought a Dairy Milk chocolate on the evening of July 24, 2015 after unwrapping the same i found that the chocolate was contaminated and it was having white spots and small white bubbles all over it. It was properly packed when i had bought it and was also stored in freeze. On thoroughly noticing the bubbles i found it was highly contaminated as well was having fungus all over it. It is my humble request to consider my complaint Shilpi Yadav...
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Cadbury India - Decreasing quantity increasing cost

User
 Mini19 on Jul 22, 2015
Hello, I am one of your million customers and i'm a huge fan of all cadbury products especially the chocolates. I would like to share one incident with the company. i was standing in a grocery shop when a watchman enters, gives a 10 rupee note to the shopkeeper and asks for two dairy milk chocolates. the shopkeeper gave him two 5 rs dairy milk.. i felt really sorry for him at the moment as the quantity of the 5 rs dairy milk was so tiny that his children would hardly be able to enjoy the taste of it. 3-4 years ago the 5 rs dairy milk now, was worth 2rs and the 10 rs dairy milk was also bigger...
Complaint comments Read comments Complaint category Food

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