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Cadbury India Customer Care

Cadbury India Limited (Mondelēz International)

No.19,Cadbury House,Bhulabhai Desai Road, Peddar Road, Near Mahalaxmi Temple
Mumbai
Mumbai City District
Maharashtra
India - 400026

Customer Care Phone Numbers and Contacts

Phone:+91 22 4007 3100
 +91 84 4728 9335
 
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Cadbury India Complaints & Reviews

Cadbury India - NO Proper SMS AT 9868864111 by BIGCITYPROMOTIONS

User
 neloy on Feb 23, 2015
Kindly refer to my earlier E-mail so which i conveyed the following- I have booked 4 movies tickets using the following voucher no. 14239682993 aut. no. 76130709072 mob.no. 9873288469 and 14243204563 aut. no. 76133201075 mob. no. 9868864111 and request that all four movie tickets should be same as detailed below- Option-1 Option-2 Date - 23.2.2015 24.2.2015 Theater - PVR Cinemas Revoli, CP, PVR Cinemas Plaza, CP, New Delhi New Delhi Movie name- Hwaizaada Shamitabh Time- 4 PM 4.15 PM So therefore requested, kindly provide me all four movie tickets for same movie & same...
Complaint comments Read comments Complaint category Cinema

Cadbury India - regarding incrasing prices of your prices

User
 girirajvashya on Feb 21, 2015
Dear sir we want to draw your kind attantion on increasing prices of Your prices without any proper reasons. during last one year. every time we are purchasing bournvita we are paying increased price on that . your product was rs. 145.00 last year and now when we purchased its cost was rs. 200.00 . shopkeeper is saying that New M.R.P. come . what to do with this new M.R.P. ????????????????????? Are you increasing prices of your products batch wise ????????? a lot of customers belive in your products but now they have to pay a big price. for the faith in your comnay is that so. waiting...
Complaint comments Read comments Complaint category Food

Cadbury India - hello joy voucher

User
 Denishlapsiya on Feb 18, 2015
hello, respected sir, I denish lapsiya, i have one voucher of 2 free movie ticket but whan i login that ticket it shows Invalid Voucher Number. so please i need your help. yours faithfully, Denish lapsiya....
Complaint comments Read comments [1] Complaint category Cinema

Cadbury India - Worms in Cadbury milk Silk

User
 Chitra Verma on Feb 17, 2015
I bought a Dairy Milk Silk worth Rs..150/- from near by shop( Pkd.10 /2014 ).When I opened the pack to my surprise a small worm was crawling.I could easily see the fungus formation on the chocolate.Which proves that an old chocolate is being sold in new packet.I think this could be the fault of dealer also. My request is that company should look into this matter....
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Cadbury India - Assured offer??

User
 Padma Bal on Feb 16, 2015
Hi I bought Cadbury Perk Family pack and Diary Milk family pack in end of January 2015 from Nigiris, Rajakilpakkam Chennai. Where i was given a coupon stating that i will be receiving ASSURED GIFT OF 2 FREE MOVIE TICKETS, if i log in and get registered in cadburyhellojoy.bigcityrewards.in. My coupon number is 14229292391 i received messages on 9th and 10th February, stating that my number was unreachable and i called to the number 080 40554880 on 11th and 12th, none picked call but i was getting charged for making these calls. on 12th February evening somebody from your call centre called...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Worms in Dairy Milk Home Treats

User
 bgsajit on Feb 16, 2015
Sir, I had purchased Cadbury Dairy Milk Home Treats (20 Minis Pack) in the first week of February 2015 as treat for my children on the occasion of their birthday (Feb 11). The pack was manufactured during September 2014. To our dismay and horror, my daughter in the process of savouring the same found that small holes were there in the chocolate. Upon careful observation, small worms started crawling out of the chocolate. Needless to say, it was quite disgusting more so for a strict vegetarian. How is it that worms crawl into chocolates? It certainly speaks of the hygiene standards in the factory...
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Cadbury India - worms inside the Cadbury Dairy milk Roasted Almond

User
 yadavn on Feb 16, 2015
Dear, i bought a roasted almond dairy milk worth Rs. 45 from our nearby shop. but it found with no. of worms. so i went to the shop kipper and showed him the package with worms. the cadbory was from the batch of June 2014. then he just gave me the replacement for the same. however it was also from same batch & with worms. same thing we repeated for atleast 4 chocholates from same batch. and the case was same. but for different batch the chocholate was with good condition. i am very much fan of daiy milk and dont expect such things from dairy milk. hope to receive serious action on...
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Cadbury India - Worm in Dairy Milk

User
 Srikantp on Feb 14, 2015
I bought cadbury dairy milk crackle chocolate today. Date of manufaturing is 07/2014, and expiry date is 12 Months from manufacturing date. Serial Number H40716. I have seen lots of complaints about worms in cadbury products but to my wonder i have never heard anywhere saying some serious actions are taken against them. I believe if everyone starts raising serious complaints about them and filing complaints in consumer court i hope some actions would definitely be taken. Anyway i have decided to give a complaint in consumer court for the same and would like to bring it to the notice of cadburys....
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Cadbury India - Worm in chocolate

User
 ullas karthyarath on Feb 13, 2015
Hi, I bought cadbury rich dry fruit from greens hyper market kannur -kerala.And found worm inside the chocolate. When I unpacked a chocolate from cadbury ( rich dry fruit ) collection, I found a worm coming out of the chocolate.The manufacturing date is Aug 2014. The box says, best before 8 months from packing. Because of that i lost my money( 1150 RS) and now iam not satisfied with cadbury products.so iam attaching complete product details here. Thanks Mail ID : ullas100@gmail.com...
Complaint comments Read comments [2] Complaint category Food

Cadbury India - Urgent Action Required: Stale chocolate in Sale Diary Milk Silk.

User
 shaktimanan on Feb 10, 2015
I am sharing this incident as a First information to you as an esteemed company, I am a regular chocolate eater and it was a utter surprise when last week I bought a Dairy Milk Silk and the same was stale and in real bad condition . I eat 2 pieces of it and “Yuks”was the word I utter, it smelt like stale and the taste was not digestible. I had a complete bad day as it hit my health and I was not well for complete 2 days due to the same . Would request you to please look into the same and get the issue rectified. I am here by attaching the pic of the chocolate and the serial number so that...
Complaint comments Read comments Complaint category Food

Cadbury India - dead worms in cadbury bournville and nuts chocolate

User
 Saleem Qasba on Feb 7, 2015
We refer to your call on our toll free on 14th October, 2014 regarding your dis-satisfaction with the purchase of Cadbury Bournville Raisin and Nut 33g chocolate (Batch Code T40208 Pkd 02/2014). In this connection we confirm the subsequent visit of our Sales Officer on 14th November, 2014...
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Cadbury India - fake or poor quality product

User
 Prateek Kashyap on Feb 4, 2015
This is to inform you that today I bought a "cadbury dairy milk silk" and its taste is pathetic. 1- I trust this silk cholocate a lot so I always buy it without any doubt but today the quality of product I consumed was soo bad that I had to even spit the consumed bite of it too. 2-I am highly disappointed by this kind of product from the most trusted brand. the normal cadbury of rs.5 and 5star chocolate even tastes better than this one. 3-I would like to draw the your attention that I want you to take an action against this and want answer to it as y I was served with such a poor product....
Complaint comments Read comments Complaint category Other

Cadbury India - taste of cadury

User
 Yaman Jamne on Jan 27, 2015
Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates anymore. Please look into this matter seriously. and try to maintain a standard for cadbury chocolates to get your customer retained to your brand. Yaman...
Complaint comments Read comments Complaint category Credit Cards

Cadbury India - cadbury Dairy milk home treat

User
 Zareen Sulthana on Jan 27, 2015
Sir, We bought dairy milk home treat in two different shops in salem, tamilnadu. but the taste differs. One is put manufacture date as 09/14 whereas the other one as 12/14. The 12/14 tastes good but the older pack is not as taste as the new pack, it is something different, hard and pale in color. So we are confused any duplicates are wandering in the city shops. Pls look into this matter and safe dairy milk consumers from duplicates. hope action will be taken soon. Kind regards Zareen...
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Cadbury India - Chocolate Poor Quality

User
 Charu Maheshwari on Jan 27, 2015
Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates anymore. Please look into this matter seriously. and try to maintain a standard for cadbury chocolates to get your customer retained to your brand. Thanks Shivali...
Complaint comments Read comments Complaint category Food

Cadbury India - defective dairymilk chocolate. it very bad.

User
 Raj$ k on Jan 26, 2015
I bought dairymilk chocolate. When i open the raiper i saw The Chocolate coular Is very deferent. And teast is also deferent .than i go to again shop For return but shopkeeper is not return. I was bought 3 chocolate for 30 rs.all my chocolate is west. and i loss 30 rs. i will also Attach the emage. return my 30 rs....
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Cadbury India - spoilt chocolate

User
 sandesh78 on Jan 25, 2015
I had a British guest who came to visit my family since he had come for first time he wanted to buy some chocolate for my son and my neighbour s children so he bought 2 Cadbury Dairy Milk Silk fruit and nut worth Rs.150 which on opening seemed spoilt. I have complaint to customers care of Cadbury. Please ensure they are notified of poor quality....
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Cadbury India - POOR QUALITY CHOCOLATE

User
 Aakansh Ramadyani on Jan 24, 2015
This is with regard to the chocolate that I purchased on 23-01-2015. I purchased a Cadbury's Dairymilk worth Rs 5 and what i then experienced was really a set back and a huge disappointment. Its the second time that it is happening with me, and the chocolate that i bought was in such a worst condition that being a chocolate lover i could not dare to eat it. It seems as if the chocolate is old stock.or whatever the problem is. I am.highly disappointed.that this issue is being faced with a Company.like yours.The Pkg date of the chocolate was 07/14. I am.herby attaching the pictures.of.the chocolate...
Complaint comments Read comments [1] Complaint category Food

Cadbury India - Degrading quality of chocolate

User
 onik on Jan 22, 2015
Hello, this is in regards to the degrading quality of dairy milk, I have purchased a Dairy milk silk Fruit n nut but when opened it was like a fungal product.The choclate wrapper has the manufacturing date is 06/14, though it not been the 6 months completed, but it is tasting very bad as if it was fungused. Kindly, check the quality issues.Batch code is H40613 . Please check the products in store & get it replaced in time & check for the quality consistency as well. Kindly, look into the problem as we pay considering cadbury to be premium brand.Drop a mail in revert for the complaint at...
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Cadbury India - Cadbury Wrapper Open

User
 Sam ps on Jan 22, 2015
Hello, We have bought Cadbury dairy milk chocolate from Reliance fresh store. We found that the chocolate wrapper is not sealed and hence the quality of the chocolate has deteriorated badly. Please find attached images of same. Batch code: I41214C1. Packed Date: 12/2014 Please address this issue....
Complaint comments Read comments Complaint category Food

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