Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This month I.e May 2019 I received high electricity bill of amount 4910 rs for one ac which runs during night hours only. For the previous months the Bill's were approx amount 1400 to 1500 only.
The customer I'd is [protected] and consumer no [protected] mobile [protected], [protected] name Ajoy Kumar Banerjee email address [protected]@rediffmail.com
Cesc help lines are not working so unable to figure out the what is the resolution...

Dated : 15. 05. 2019

The Manager, Customer Care,
CESC, Kolkata

Sub: Exorbitant Bill Amount
Ref: Name: Bashudev Ghosh
Customer ID: [protected]
Bill No: [protected]/05196

Dear Sir,

This is in reference to the excessive bill amount for the month of May 2019 of INR 4, 920.47 Request you to kindly arrange for meter reading and adjust the excess amount paid...

To
The Manager, Customer Care, June 13, 2019
CESC, Kolkata

Sub: Exorbitant Bill Amount
Ref: Name: Kali Pada Das
Customer ID: [protected]
Bill No: [protected]/ 05195

Dear Sir,

This is in reference to the excessive bill amount for the month of May 2019 of INR 7871.39. Request you to kindly arrange for meter reading and adjust the excess amount paid with the bill...

Can you please let me know the Reading & Consumption o[censored]nits for the following Customer id no[protected] for the current month ( May, 2019) ?

I regret to inform you that your Information of Pre & Post Meter reading information ( which is usually sent through SMS/Mail) is irregular through SMS/Mail. Kindly resume your this Service properly & regularly .

Regards...

Chandan Banik
Consumer no. [protected]
CESC.
Mobile: [protected]
Address: H.No.18/27, 2nd floor, Sisir Bhaduri Street, Sibachal, Birati, Kolkata - 700051.

From last couple of months, we are getting only 185V instead of 220V voltage, consequently our AC and other electric appliances are not functioning properly. We have cross verified the same 2 to 3 times by our Electric technician. We have paid extra...

Dear Cesc,
My meter reading date was 7.6.2019.But no one visited my house on yesterday and the bill generated.This is 2nd time I am complaining for fake meter reading.
Few day before my neighbour also complained that someone has come from Cesc.But did not check meter and gone.And said I cannot wait until the gate opening.same happen with me on last month.What type of technician you send who misbehave or not visited and generate...

Old Customer ID: [protected]
Old Consumer No.: [protected]

Dear Sir,

Please note the flat has been sold and the new consumer is Mr. Ajit Kumar Bothra, having customer ID: [protected]. PFA the bill of new subscriber.

Till date, our refundable SD is not received. PFA the last know status of the refund. Refund Chq No. 296720 date[protected] on YES Bank Ltd, Camac Street. But the cheque is...

I mala mukherjee holding the customer id [protected] request you to look into the matter as the meter reading of my house is comming too much for the last 1 year and in this month it's out of imagination the electricity bill for may is rs 4100, i feel something must be going wrong so kindly arrange to do some enquiries why the bill is so high. Check...

I have been receiving high electricity bill month on month. The latest bill of april amounts to rs. 2670 which is absurd as the consumption is normal without an ac. The bill for the month of march was rs. 1600. There are others in the apartment who are using ac but still their bill is much lesser than mine. I have been complaining for high bill for last 4 yrs but no response from cesc. Recently i have applied for ac installation on 18th may...

Sir,
I am a consumer (Consumer id: [protected]) of cesc limited, kolkata and i am very much astonished to see the electric bill of may, 2019.
The bill shows the total unit consumed 1054 of may, 2019 amounting to rs. 9890/-, whereas in april, 2019 it was 42 unit. It is totally ridiculous.
The bill shows on 22/04/19 (Previous meter reading date) meter reading was 11570 and on 22/05/19 (Present meter reading date) meter...

This is to let you know that we are facing tremendous power fluctuation during the months of summer season especially at night and these are causing a lot of problems. The electronic equipment's either switched off automatically or they are running with such a speed as if they are not working. These may cause damage to our electronic equipment's. Moreover, there are some cardiac patients too in these area who are suffering a lot and may cause...

We are regular consumer of your company having belonging to the Puspa Kunja, 22H Kajipara Road, Behala, Parnashree, Kolkata-135 beg to inform you that there is frequent failure of electricity for hours in our area. We have been complaining it since long time but there is no result. It fails regularly in the evening hour. If at all it is supplied late at night, low voltage does not permit our fans and AC to operate. Low voltage is regular...

To
The Manager, Customer Care, May 29, 2019
CESC, Kolkata

Sub: Over-payment from our side
Ref: Name: PRAMILA GHOSH (SM)
Customer ID: [protected]

Dear Sir,

By mistake the bill of CESC Ltd. for electricity consumption in the name of Pramila Ghosh for the month April, 2019 has been paid twice on behalf of Sm. Pramila Ghosh (my mother): 1) by cash of Rs. 1630/ on 27/05/2019...

I am a resident of chatra, serampore, address - 55 (37) nabin chakraborty lane. Post - chatra, serampore, hooghly - 712204. Cesc is the service provider for our area since so many long years. From last 15 days we are facing some serious voltage issue at midnight on regular basis. Every time i called to customer care for registering my issue, they have generated different different complaint registration number but they have not given any...

Hi i am aritra ghosh consumer no - [[protected]]. Reside at 290/1 b. M. Saha road hindmotor hooghly

Since last three years (Maybe more) we are facing problem of voltage fluctuation during summer.

I personally logged multiple complains (Ex:docet no:[protected]) but everyday this problem is repeating. No body is taking care of this problem seriously.

Due to this reason my desktop has got effected...

Customer id [protected]
Consumer no. [protected]
Meter no 4351200
Address: 20' raja basanta roy road
Flat-1/1, kolkata 700026
Ref: bill for april 2019

The bill shows
Previous reading. 9916 (03.04.19)
Present reading. 10813 (02.05.19)
Unit consumed: 897
This is absurd and abnormally high compared to the trend.
Moreover meter reading on 26.05.19 : 10093br...

This is in reference to the construction of a new transformer unit adjacent to the boundary wall of my residence. We have objection to the same as the land is filled with water round the year, besides being densely populated area and the proximity of the transformer (High voltage electrical apparatus) will be potential safety hazard to my family members residing in my home.

We hereby put forward our objection to the construction...

This is regarding bill 26330 rs bill.
How can you say that i have to pay the bill.
This month i got bill 3000 rs approx.
But previous 3 month i got bill 23000 rs approx.
Is that acceptable.
Your officer came and check meter and said meter was fine. If fine then how occurs the huge difference. Also officer reported that 12 bulbs and 1 cooler was running in. My home. If that then why this huge amount....

Objection to be noted as please do not provide a new connection from existing supply in the name of hemanta/sujata paul at the said premises that is to be change of place as the supply is situated such a dwelling space where work done with children, also not sufficient space for adjusting a new meter and main switch, and objectionable to enter the on duty meter reading man.
You are welcome to provide a new connection only if supply...

My customer id is [protected]. I have twice paid against electric bill for the month of march-2019 with amount rs.790.00 which was due date on april 2019.
1st payment was on 23.04.20109 by standard chattered bank credit card ending 4248 and 2nd payment was on 26.04.2019 by sbi debit card with ref qsbi[protected]igafzugjf8.

Cese has confirmed on electric bill of april 2019 received rs.790.00 on 25.04.2019. But i can see...