Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

On 11.08.2019 i lodged a complain with cesc that due to rain our electric line is non operative vide docket no. [protected]. The cesc people came and resorted the line with temporary connection. Our representative visited kalindee office of cesc at lease 4 (Four) times - for making the connection permanent. The last docket no. Is [protected] dated 06.09.2019. Our representative visited on 09.09.2019 with kalindee office. The officer assured...

Dear sir,
Request you to re-check the meter reading as the amount consumed is unbelievable and not justified. Please compare previous years reading as wel as last six months cosumption. As per your meter reading unit 151 to 471 but actual meter reading unit as on date 151 to 182. The reading seems to be wrong or misplaced. Reguest you to look into this matter as soon as possible.
Regards
Sankar dey
Bill month...

Madam/dear sir,

Consumer id - [protected]
Bill month - aug 2019

It is my request to you to re-check the meter reading as the amount consumed is unbelievable and not justified, please compare previous years reading as well as last six months consumption. Re-check it and make it justified. Please provide me a fresh bill comparing it with the last twelve months' bill. Attachments are available here for your...

Amount deducted twice for the same bill for Customer id:[protected] with 2 different Aap- Google pay and phone pay.

in phone pay it showed transaction failed. So i proceed the payment from Google pay which was successfull. Then i received sms that and even in the transaction history found that the Amount of Rs 1590 is been deducted twice from both the aap. So whole total Rs. 3180 is benn deducted for Customer id:[protected].br...

Respected sir, this is to inform you that the electric bill of consumer no[[protected]] is very high from last 9 months. I do not use electricity during the day, only minimum use in the evening. So i am not satisfied about the bill, i think there is some dispute in the meter plz check meter. Meter no 4592673. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks, yours faithfully....

I did cesc bill payment on 1st september 2019 and my first transaction was unsuccessful but the money got deducted from my account.
I again did the transaction via paytm and upi and my second transaction was successful.

Customer name: sujata chakraborty
Customer id :[protected]
Consumer number: [protected]

Please let me know whether cesc got double payment for the same bill and if this happened...

Respected Sir/Madam,
As per CESC Office mail ref. No. 05/15517/19 dated 01/08/2019. Inspection has been conducted for new connection. After inspection CESC forwarded a bill vide no.05/15517/19/5/1 dated 06.08.2019 in the name of Thakur Pada Sarkar, Applicant for security deposit Rs.8370/- and service charge Rs.21, 398/- and directed to paid total amount rs.29, 768/-. The above building for new connection to nearest lamp post distance...

As per docket no.11932564 received after submitting a letter dtd 26/08/2019, this is further to request you to send me a hard copy of electricity bill as my tenant has vacated my flat, who was paying on line and he had deactivated it on june 2019. Also please note that as per your acknowledgement letter the address is wrong it should be read as 75/74 d s. N. Roy road kolkata 38, as it was changed by kmc from 129/p j. K. Paul road kolkata...

I have been facing voltage fluctuation issue at my home over couple of weeks. I complaint multiple times but did not get any resolution. Below are the docket numbers:
[protected]Web portal)
[protected] (Telephone)
[protected] (Telephone)

There is one box just beside my home and very frequently burning smoke coming out of the box with loud sound and voltage getting fluctuated at my home.

Cesc...

July 2019 bill reported and billed by cesc is atound 12k unit consumed shown is 708 unit for home whicb is completely absurd and unacceptable. This never happened in last 8 years if you check the previous reading
Please resolve this and rectify the meter or reading.

Thanks for ur cooperation.

Custid [protected]
Bill month july 2019.
Contact [protected]...

Hi my consumer number: [protected] and customer id: [protected]. The bill amount for the 100 sqft shop came for the month of june and july including is 53110 which is really absurd and high. I have already registered a complaint previous month but no action has been taken. Requesting you to kindly do the needful as soon as possible. Mob: [protected]...

My name is uma dhar/customer id - [protected]/customer no.-[protected].
From april 2019 i am getting bills i cannot understand. April bill was rs 570 but i was instructed not to pay. May 2019 i was charged rs 1830. June was rs 200 and now bill for july s 1990.
I physically went to your office in gariahat. They said the matter will be resolved. But it didnt.
The amounts are too much. From earlier records you can find...

I've received the july bill which is showing that i've consumed 271 units amounting to rs.1950 in the month of july. I've found that cesc is charging me abruptly and the rates are inflated by them. Also as per their mail communication, one person is suppose to visit on 2/8/19, to take the readig. I stayed there the entire day, but nobody came to take the reading, and because of that they've putted an arbitrary value. Still it is higher than...

Respected sir/madam,
As per cesc office mail ref. No. 05/15517/19 dated: 01/08/2019. Inspection has been conducted for new connection. After inspection cesc forwarded a bill vide no.05/15517/19/5/1 dated 06.08.2019 in the name of thakur pada sarkar (Applicant) for security deposit rs.8370/- and service charge rs.21, 398/- and directed to paid total amount rs.29, 768/-.
The above building for new connection to nearest lamp...

To
The senior commercial manager
Calcutta electric supply corporation limited
South division
Mandeville gardens, kolkata
West bengal – 700019

Sub: residential electric meter not connected

Dear sir / madam,

I, sri himadri mitra of 46/6/1, prince golam hossain shah road, jadavpur, kolkata – 700032 is owning an electric meter vide meter no. / consumer no. [protected]...

I am Buddhadev Chattopadhyay consumer No -[protected]. reside at Flat No.A/4,
997 (2/26) Mahendra Banerjee Road. Kolkata -700060.

This is to inform you that last15 days we are facing problem of Voltage fluctuation. Every day I personally logged complain on phone no. 1912 and last complaint docket is no.[protected]. But nobody is taking care of this problem seriously due to this reason my few electrical gadgets has affected.br...

I have a meter vide consumer no [protected] & customer id [protected] in my premises. Although the meter is un the name of nrusingha biswal vide address 8d/1 rajani bhattacharjee lane.in spite of several reminder this person is not taking iniative to shift the meter & always giving threats. Kindly take immediate action to shift this meter in his premises.

Regards
Suvashis bose
[protected]...

Dear cesc i have a connection with you namely 'md syeed anwar and my consumer i'd is [protected].. On the month of may my most of family member were at my sister residense for personal family meeting and our consumption was only rs 230 only which was obvious to be low and i paid that bill. But when i received the bill of july we were shocked to see. It was rs 3480, which is too much. My bill on the summer varies from rs 1500 to 1600... But...

This is infrom you that aditya biswas customer id [protected], bill no [protected]/07192. Bill was rs. 300 paid on 10th august 2019 by scaning bills qr code via paytm upi payment surface and another bill ram biswas customer id [protected], bill no [protected]/07195. Bill was rs. 1370 paid on 10th august 2019 by scaning bills qr code via paytm upi payment surface. Both of bills due date 14th august 2019. Both of bills remain due still now.br...

Paid ₹ 2720 for july 2019 on 12 august 2019 at 20:30hrs via sbi debit card through billdesk, amount debited from my account, but no acknowledgement receipt generated by cesc. Customer id is [protected]. Transaction reference number is #qt[protected]. Please issue the e-receipt otherwise credit the amount to my account so i can make the payment again....