Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

Hi,

I purchased a carrier estrella 1 ton split ac from pinky radios, sector 35, chandigarh on may 6, 2012. The unit we received had a defect, the indoor unit display digits were corrupt and of the digit was not displayed correctly. We asked the service engineer who had come for installation and he said he will get this don’t from the service center but no one reached or called to know the problem.

We called...

I want to bring to notice the harassment and lack of professionalism your customer support is showing. As you will read below I as customer made huge mistake by firstly buying you A/C and then being stupid enough to buy AMC on top of it. Now my A/C is not functioning for more than 2 weeks and all your customer support is doing is giving assurances. I am not sure if you guys care but this is pathetic show by a company claiming to be multinational,.br...

I bought a 1.5 ton carrier split ac on 24 june 2011 from a dealer in jalandhar (Punjab). Next day a company boy came and installed my ac. But after a week o[censored]sage ac stopped working.. On 6th july 2011 i called carrier customer care. They told me that their technician will visit me in 48 hours. But today its 16 july and technician has not visited me even after 10 days of complaint. I called customer care almost 100 times but they just reply...

I would like to draw your attention by the sheer harassment by carrier. I have been pursuing this case for last 2 months without any action in this regards. It is really pity to have these kind of shameful services by carrier.

I bought two carrier a/cs on 13th may 2011. These acs were bought from aarkay engineers, gurgaon, invoice no – ae/sales/2011-12/463. The models are estrella wrac 1.0 ton.

Both (One after...

Dear sir

Subject : a. C. Is not working

I am complaining on behalf of axis bank ltd. Gadhada branch address is aditya complex, botad road, gadhada-364750

On the opening[protected] of our new branch seven (7) split a. C. Were purchased (Purchased date[protected] by us. From those two (2) a. C. Are not working properly.

For that purpose we have made many phone call in customer care...

Respcted sir
I have purchased a carrier air conditioner 1.5ton split ac on 10 july 2009. From national electronics court road saharanpur.
I used the ac for one month than raininy season comes then i start my ac in the month april 2010 i see that the ac is not cooling the room. I file the complain the person shariq comes he said that gas is leaked he filled the gas and went away after 2 -3 days i see that again the same problem...

Dear Sir/ Ma'm,

I have received my 1st PF amount. Please check my PF A/c status and please confirm me that when i can get my second PF amount.

I am very thankful to U

My employee detail as under

Name :- Narender saini
PF No:- KN/35224/165308
Location:- Gurgaon

Regards
Narender saini

Mail Id :- [protected]@rediffmail.com...

I had purchased 3 units of 2 ton durakool +, from techno city, 15 b sarat bose road, kolkata on 4th april 2010, vide their invoice number mcm 183 dated 04/04/20101, for a value of over rs 1 lac, which was delivered on 10th of april after repeated persuasion. The installation was done by mr raju who prompted us that these ac units being heavier has to be installed on terrace only and cannot bemounted/ installed on outside walls and charged...

I have purchased carrier window 1 ton ac from coolways sector 44, chandigarh on 30 may 2009. and i have installed the ac at my bathinda house i. e. 230 kms from chd. as carrier is a global company so they can provide service anywhere in india. i have lodged complaint on[protected]carrier india helpline) more than 30 times they said team will visit but the next time i call they said that the team has resolved the problem as the service...

Hi,

I'm kamal from bathinda punjab. I bought new carrier split ac on 11-march 2010 from local dealer. Company boy came & installed the product at my home. When i start the ac its not working well. We were faced a lot problems when guy was installed it.
1 ac refrigerant connecting pipe was in different size (Stove valve pipe & connective cable not connecting because both are differnt size). So guys attach...

I had purchased one carrier brand window ac 1.5 ton genx range in march' 2007 from a kolkata (India) dealer. Since day 1 the machine could not give the cooling less than 23 degree. During may’9 and jun’09 the cooling cut off had become 27 degree. The room area is about 140 sq ft.
Regarding this poor performance of the said ac, i have followed up with carrier india authorized service centre at kolkata and have also expressed...

August 03, 2009 at 1340hrs.

From :

Damodar, s.
Estate officer,
St. thomas school,
Gyan khand ii,
Indirapuaram
Ghaziabad - 201012

Subject : inordinate delay in attending the complaint

We lodged a complaint vide the complaint no. ghz 402 on july 30, 2009 at0832 hrs bout the non-working of the 2 ton carrier air conditioner with the customer service...

Poor and malpractice ridden customer service
...
Prakash viren <[protected]@yahoo.com>
...
View
Thursday, april 16, 2009 1:04:31 am
To:customersupport. [protected]@carrier. utc.com

I own two carrier acs, and was planning to acquire another.

The one purchased less than five years back is not performing well.

It was attended to, along with the older one, by your...