Central Bank Of India — Inaction by the Kalkaji Branch of Central Bank of India

Address:

New Delhi, Delhi

Dear Sir / Madam, I have forwarded copy of mail which I sent to Kalkaji Branch of Central Bank. A copy was endorsed to Zonal Office, Delhi as well. But so far no reply has been received from either. I shall be grateful if you could give necessary instructions to the concerned branch of Central Bank of India. Kind Attention: Shri V.K.Madaan, Senior Manager, Central Bank of India, Kalkaji Branch, New Delhi Sir, This is with reference to my conversation and gentle reminder to deduct the monthly EMI of my Housing Loan (Account No. [protected]) from my account. During my meeting with you at the bank and subsequently during the telephonic conversation, I had requested you that the EMI which is due on 28th of every month be debited automatically to my SB A/c [protected] so as to save from any undue embarrassment or any other likely penalty. Strangely, ever after my repeated requests I find that the EMI has not been debited to my account even when sufficient balance was available in my account. Secondly, I find that the net balance in my Loan Account is in excess of the loan amount i.e. Rs. 32, 00, 000 which I raised with the Bank. When I logged into my account today I found that the net balance in my loan A/c is Rs. 32, 27, 079/-. Today when I tried to contact you on phone in this regard, the phone remained answered. I had also requested you to provide me a copy of the fire insurance policy which you promised to give but so far it has not been given to me. It is requested that the same may please be provided to me for my record. It is requested that EMI may please be debited to my account immediately without any further delay and be debited automatically on 28th of every month without the need of any reminders. It is requested that I may please be enlightened about the reasons why and how the original loan amount of Rs. 32, 00, 000/- shot up to Rs. 32, 27, 079/. when I have been paying EMI regularly. Kind regards, S.Shiv Kumar Ministry of External Affairs Government of India Jawaharlal Nehru Bhavan New Delhi Mob # [protected] Email : [protected]@gmail.com