Citibank Complaints & Reviews

Myself nilesh nathu sonawane, have taken personal loan from citi bank on[protected] loan no: lbnru69220223 & card no: [protected].
Customer id : [protected]
Loan account no : lbn-ru[protected]
Rate of interest : 16.00%
Equated monthly installment (Emi) : 4251.00
Repayment period : 49 months
Loan amount : 150000.00

Last three days i am trying to call citi bank customer...

I got a letter from citibank that my citi priority account shall be downgraded to citi proposition if i do not maintain some expected balance of certain amount.

I needed to understand the terms and conditions of citi proposition account so i initiated online chat with citi representative thru online banking.

He gave me a shock of my lifetime by saying that if you wish to downgrade to citi proposition you should...

I am very upset with the very casual response of your employers, i have given my all docs to the person & the person is not giving me any response about my card, i was in urgency for this card but i called number of times & the girls to whom i have submitted my docs were laughing loudly & even not responding properly. Pl take action on miss pooja on number [protected]. I don't have any complaint number

Also i will suggest not...

I received acall from citi bank customer care executive for upselling of credit card. His name as he told me is rahul, i softly declined after reading the offers and details about credit card which apparently were not know to him. Post declining i got two calls from him where he used local demeaning language which was in a way threatening. I back tracked the calls and recorded them, as they were answered by some pradeep and shreya (Surely...

Hi sir,

This is daljeet singh chandhok the citibank credit holder from 2015. I have been trying to reach the right people in citi bank fr0om last 6 months but i am not able to reach to the right people. Many times i have told to share me statement from start till today but they didnt send me.

I am very upset as i have tried to commit even suicede and wanted to responsible citibank for this.

I...

Application form no : [protected]
Loan reference no : l1gpab1143760
Complain no : nsr17070313

1. Loan applied & approved, confirmed disbursal by citbank by friday (10,[protected] as per the welcome letter given on email on[protected]

2. Follow - up with customer case to check on[protected]
A) first call (Around 3:0 pm), answered after a wait of 15 minutes - confirms by agent that the application...

Hello,

I bought two mobiles from a retailer on no cost emi. They converted my amount in emi's, the interest which have to be paid should be refunded according to retailer because of no cost emi.

I bought phone of rupees 27500/6 = 4583, but i received my emi of rupees 4759 every month, till now i gave 4 emi's and not received the cashback. Can you please let me know what is happening here, there is another mobile...

Hi have a card of citi bank from 2014 and i was a regular person to pay the amount.
In 2015 i have resigned my job due to some reason and i have lost my home and now i m staying on rent. I have faced bad days from last 2 yrs. Now somehow i want to clear my dues which i have defaulted. But whe i asked for stattement they didnt send me and whe they have send half informatin i have seen i habe only 40 to 50 thousand outstanding guineune...

I had received a fraudulent call from a number [protected] on 6/11/17 at 1:56 pm and they told me they were from citibank. They had information of the type of card i had and told me that my points were getting expired and can be converted to cashback provided i confirmed my information.

They told half of the card numbers of my citi credit card and asked me to confirm my card details such as expiry date and cvv number to make...

Dear team
I got call from your executive regarding credit card she committed that i am eligible for citi bank credit card with limit of 3 lac and this card i'll get in 4 working days. Now it's more than 18 days no one is answering to my calls and not sharing status of my application
Person who called me her name is shreya
Mob no -[protected]
Person who took my documents mr mukesh
Mob no-[protected]br...

Dear sir/madam,
I, satyajit saha, want to bring it to your kind attention that i am possessing a citi bank credit card (No:[protected]) presently. But after receiving the card (Almost one year back) i have not used the card for any kind of transaction or purchase. Moreover, i yet to create a password for this card. But on 4th nov 2017 i suddenly got a massage from citi bank that a bill amount inr 1180.00/ is pending on my...

Hi sir
A/c no-[protected]

By mistakenly i have transferred the amount from my ready credit to saving account bcs i was not aware about this so immediately i transferred the amount back and i called to you customer care executive and i asked about the feature so informed but he said you transfered the amount back so you will not charge any amount but from my account you debited rs 500 than again i called to your team than...

Dear sir,

As per our records cash back is already disbursed, kindly check with bank.
Please revert with bank service request/complaint no, and full card no,
So that we can speak with ho team for non payment.

Regards,
Pritika ojha
Crm-reliance digital

Dilip vichare wrote:
any updates

regards,

dilip vichare
br...

I have made on line payments of rs33773.76 towards my citi bank credit cards bills on 8/06/2017 from my saving accounts with axis bank f c road branch pune -411004.

Axis bank debited the said amount to my accounts on 8/06/2017 only.
Citi bank informed me amount is received on 14/06/2017 after due date of payments ie 9/06/2017 hence levied heavy delay fees and interest.
Axis bank say payment made to citi bank on...

Before fifteen days back i search a personal loan through online. Some talk with two or three banks my personal loan application is refused. So before three days back one call received from citi bank. (Cit bnak executive mr ravi mehta vide mobile no. Is [protected]. He says that your loan is approved regarding insurance of rs. 11999/- (First time given). Rate of interest is 7.50% of rs 200000/- loan. I say it’s ok. The processing will be...

Hi,
Kunal poojary here.

Application ref no: [protected], first of all thank you for accepting my card application. The reason for this issue with plain & simple, before acceptance & time & again i had requested for the card delivery at my residential pin code 421202.

Following this the card was ignorantly dispatched to my office address pin code - 421101, which is accessible by many courier partners...

Dear mr. Vichare,

Greetings from reliance digital!

As per our conference call with manager ms. Pritika ojha, request you to check with your bank about cash bank amount. Our end it's already closed.

In case any query kindly share bank complain details so that we can check with our commercial team.

Thanking and assuring you for best services always.

Thanks & regards,...

Transaction got success but money is not credited to the bank account. Please help me to solve this issue.

Transferred on : Mon, Oct/23/ 2017

Registered number: [protected]
Paid account: Citibank
TXN ID:[protected]kv30bg6

Email ID: radhika.[protected]@gmail.com

Please help me to get my money back....

I have planned to pre - close my loan of 76000/- balance amount 9 emi left and i have approached citibank officers on the same but unfortunately there is nobody interested in helping me.
I have been trying to get in touch with bank. I didn’t get any kind of response from them.
We understand that citibank officers are careless because it’s not their money. I have already informed/requested citibank that i want to close my...

Hi,

The dd was issued by citi bank on 28th february 2017 in the name of ‘prashanthi narala’ for an amount of inr 15, 430/-
· the dd was dropped at the sbi branch at cyber towers, madhapur on 7th march 2017. The sbi account no. Of prashanthi is [protected]
· the amount is not credited to my account till date. The staff at sbi cyber tower branch informed that they did not leave behind any dd.
Dd number...