Citibank Complaints & Reviews

I was using citibank indian oil credit card which i lost few yrs back after that I called bank paid due amount and asked them to close the credit card. They closed it and removed from my online account as well. Later after 6 months I got the sms on my mobile that your indian oil has due of amount 1256 INR, I called citibank to close this card as I dont have it and there is no due i am going to pay, they said yes they will close it and there...

I have purchased a few grocery items worth 1662/- from bigbasket [order no: bbvo[protected]] using my citibank debit card on 3rd may. There was an offer; 20% cashback; valid on a minimum transaction amount of rs.1500/- will be credited after 90 days.

I did not receive any cashback even after 90 days and when i checked with citibank they say they have denyed the cashback for the reason "the payment towards purchase transaction...

We obtained citi bank services on foreign currency conversion in 2011 based on citi banks promise to provide best conversion rates i. E., 20 paisa per foreign currency conversion as inter banking conversion rate. However, on recent audit it has been noticed that since 2012 till 2017 citi bank have been fraudulently charging us at an average banking rate of more than one rupees whereas presently, other banks are providing conversion service...

I've received a call from number : [protected] on 08/10 as citi bank employee and they have used my credit card for their bill payments and used an amount of rs.19, 024/-. Though i've contacted citi bank customer care and asked them to cancel the transaction, there was no action on that. Also, they had information regarding my new credit card. Please take an action on this. I'll not pay the bill for these transactions and i'm not responsible...

Hi Team,

Yesterday (9 august 2017) I got a call from the suspicious number- [protected] and [protected] and the were knowing my card details. I thought it was a call from my bank. After that I got 6 transaction messages back to back saying that I have done the transaction but I did not do any transaction. I have raised the complaint against these transaction immediately.

I want you to take the action against these...

I am getting a regular phone call on my no - [protected], for selling the credit card.

Each time i request to remove my number and they confirm that the number will be removed.
Inspite of several reminders to remove my phone number from the data base, no action is being taken.
The calls are very disturbing and annoying.
Requesting to kindly take action on this....

I live in australia and i was nri customer for citibank for a while. I had nre and nro accounts with them. My parents were using those account in jalandhar, india. Last year they send me and email which said that they are closing jalandhar branch in october 2016 and the next available branch is in chandigarh which is too far for my parents so i decided to close my accounts with them. They closed the nre account and transferred the money into...

I had applied for the Citi bank Credit Card . My application has been rejected vide on the grounds of negative credit history based on a Credit Information Report from Credit Information Bureau (India) Limited ('CIBIL'). A copy of the Credit Information Report with control number[protected] Date[protected] was attached to letter. As per the report, my credit scoring was 715 and scoring factors included the following - 1. Presence of a tradeline...

When i got sms from citi bank for amount deposited in my a/c then transferred it to my regular bank. I thought deposited amt is my pf received from pf dept.
It was actually ready credit given by citi bank. So immediately trf the amt to citi bank a/c. But citi bank started imposing interest on same. Which i have not paid from 2007 & now amt is 35000/-.
Now it is written off mode which create a problem in cibil.
Amt taken...

Sir, i have purchased carrier 1.2 ton 5 star split ac from flipkart on dated 31 dated 2017 (Order id:- od[protected] on following offer applied.
1. No cost emi on citibank credit card ₹1793
2. 10% cash back on citibank credit cards maximum 2000
3. Extra 2000 off.
After applying these offers the final price of product cost me ₹28206 along with no cost emi emi showed ₹3134 for 9 months but when i get...

Dear sir,

I am using citi bank credit card for past 10 years approximately. So far i have not traveled any country out of india.

I realy surprised 03.08.17 morning at 10.15 a. M my citi bank credit card misused by international hackers and my entire credit limit was used by them.

After getting the debit message through sms immediately i blocked the card.

I would request you to support...

Hi, i have applying for personal loan for 1.5 lacs for 2years at the rate of interest rate is 11.49 as per talking with city bank loan officer. But when received my application i shocked because all details are mentioned are incorrect. It's my first time apply and very bad experience of applying for loan with city bank. The details are mentioned below.
Loan amount:rs.5, 00, 000/-
(Emi):rs14170/-
Tenor: 48 monthsbr...

Someone is trying to use my credit card for online transaction several times for netflix illegally. Hopefully most of the time it is failed but not sure actually. First it was netflix.com then again it was netflix. Con. Final. I didn't use this credit card still now. Moreover i didn't show the card to anyone. Neither i shared my own details of cvv, card number to anyone. I don't know how it can be used then also. Please do the needful as...

Such a worthless and useless bank.. I had been trying to call citi bank for the first repayment of my loan.. Nobody picked up the call. Even though picks up not a proper response from them. Then i had to approach banking ombudsman cos i am also an officer of india's largest bank and silently watching their activities.. Thereafter all higher level authorities contacted me and taken necessary steps.. Now i would like to pre close my personal...

I was offered a loan amount of 300000 inr via my credit card and it is communicated and approved through ivr. During my communication with the citi phone officers, no body no where mentioned about applicable service tax gst for loan interest. I was communicated an emi of 10400 inr for 36 months and additionally they informed only about the processing fee of 1500 and service tax for processing fee which is 225 rupees. I was shocked to see...

Respected sir / madam,
On 14.07.2017 i received a telephone call (From mobile no.[protected] suspected later as fraud) that they want to upgrade my citibank credit card and enquired my credit card details.
Unknowingly and inadvertently, i gave the details which i suspected to be fraud when the enquired about my bank details, immediately i called upon citi bank customer service and requested them to block the card immediately....

This email is regarding the reminders which are triggering to my email id for the credit card payment. With due regards i wanted to inform you that i am not holding any credit card of citi bank then why the hell these emails are triggering to my email id. I have sent several emails regarding this but i haven't received ant positive response from your bank. Now i am getting email regarding the payment of credit card and failure will rise...

Hi

I converted two transaction online into emi. At the time of conversion of the transaction i was not given any kind of pop-up message, display message that conversion will be liable for a processing fee. I don't know if this was a technical glitch or some kind of deliberate error.

Also, before i converted the transaction online, i had a call with the customer care executive and i was not told about the conversion...

I was following up with the citibank regarding the credit card which i never applied for. Issue was - on 31st dec, 2016 i received a letter from citibank stated that i had some amount due for a credit card. I never applied for any credit card with citibank. I was continously calling the customer care to resolve this issue but neither they nor the citibank branch has the details of that card. When ever i contact them regarding this issue,...

Hi, i applied for a citibank credit card. I got a verification call on[protected] but i didn't pick that call because i am in meeting. I called to same number 3 times they told you will get call again still i didn't get call. Please find the below details for your reference.

Name - nithan j r
Email - [protected]@gmail.com
Contact - [protected]
Credit card application ref number - [protected]...