[Resolved] Accelyst Solutions Pvt. Ltd — No delivery of Coupons | |||||
I had made a recharge on Freecharge.in on 4th of July 2013 of Rs.148/-. I also ordered coupons worth same amount. At first my address was not appropriate so coupons were not delivered. After 1st week I launched a complaint and on Freecharge complaints section and informed them that coupons were not delivered what is the reason. I received a call back from them and they informed me about address updation. I updated the address right away and they also informed me that the coupons of expiry date of 31st august will be shipped in 2 days and might reach you in 5 days. Now it has been 2 weeks, I again launched a complaint about the same, this time I had already updated my address and they gave me the same reason about wrong address. This is insane, this website is not delivering the coupons and giving me wrong reasons to not deliver. I want Freecharge.in to answer me why this behavior and I am harassed like anything to reply the emails and linger for receiving the coupons. Answer the reason. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 9 Comments | |||||
Comments
Hello sir, I recharged 202+10 = 212 my account balance is deducted. Then you have claimed the amount on april 2nd but still i didn't get the recharge amount. Please update me otherwise i will go to the consumer court...
D.M.KALANITHI
[protected]
D.M.KALANITHI
[protected]
Freecharge.in — no coupon received
I recharged my mobile from freecharge.in and i should have received coupons of equal amount of recharge as claimed by them. But i did not receive any. 10 rupees extra were deducted per coupon. It is going to be around 15 days since i recharged. Hi,
Apologies for the issue faced by you.
Request you to share your order no. with us so that we arrange for the coupons to be sent again.
Regards
Freecharge Customer Care
Apologies for the issue faced by you.
Request you to share your order no. with us so that we arrange for the coupons to be sent again.
Regards
Freecharge Customer Care
My recharge order no. is 2539183.
Accelyst Solutions Pvt Ltd — Coupons not delivered
Freecharge.in owned by Accelyst Solutions Pvt Ltd had recharged my vodafone essar no.- [protected] on which I was liable to get 3 macdonalds coupon worth Rs.150, but I have yet not got those.It has been more than 15days.Recharge does not done yet ,but money deduct from my bank account . and the company does not refund my money in my bank account
Order id : FCVW[protected] ...in freecharge there personal cmoplain id does not work ...and i want my money back as soon as possibleAMOUNT DETACTED BUT PAID MY BILL 567 RS
am jai bhagwan my mobile no -[protected] am paid my idea postpaid bill amount 567 rs through freecharge they dected amount but my bill not paid what am done . billing date[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Accelyst Solutions Pvt. Ltd — Fraud
I have made a mobile recharge of Rs.220 for my Vodafone number and I did not receive the credit or talk time in my mobile ccount. Accelyst Solutions Pvt. Ltd is a FRAUD company and I feel that this forum should take strict legal action against such CHEATERS before many mre innocent people are cheated of their money. My contact no is [protected].